Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
Delivery was pretty fast, all the items are there and in good condition. Only drawback: I paid a little extra for them to be wrapped as gifts, but they arrived in a simple box, no gift wrap! Apart from that, very satisfactory service
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Norbert B.
Rating: 4 out of 5
following a purchase from 15/12/2022
Pleasantly surprised by the discovery of Cannadian wine
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Karsten K.
Rating: 4 out of 5
following a purchase from 18/12/2022
Everything is great, I am very satisfied.
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Corinne C.
Rating: 4 out of 5
following a purchase from 10/12/2022
The order was delivered quickly.
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Raphael G.
Rating: 4 out of 5
following a purchase from 15/12/2022
Order delivered, no worries
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Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 10/12/2022
WELL
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Florence C.
Rating: 4 out of 5
following a purchase from 12/12/2022
My package arrived safely. Only the big gift box was damaged, too bad but the products are there! Merry Christmas!
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Brigitte G.
Rating: 4 out of 5
following a purchase from 09/12/2022
Very good
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Sylvie D.
Rating: 4 out of 5
following a purchase from 09/12/2022
Impeccable, very well packaged 👍
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Raymond R.
Rating: 4 out of 5
following a purchase from 08/12/2022
Except for a mistake in the delivery and a damaged box of cakes everything is fine chalice.
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Lerouvillois E.
Rating: 4 out of 5
following a purchase from 08/12/2022
Order perfectly packaged in a box that could have been of a smaller size. Gift 3 validated because of an order over 100€: 1 brochure on tourism in Quebec and a maple syrup lollipop. They would be better off not giving it, as it is ridiculous. But what can be the gifts 1 and 2?
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Ronja H.
Rating: 2 out of 5
following a purchase from 06/12/2022
The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.
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Thierry M.
Rating: 4 out of 5
following a purchase from 06/12/2022
The delivery was complicated. Neither the date nor the place were respected. Sorry for this negative review, your products are superb.
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Ariane C.
Rating: 4 out of 5
following a purchase from 06/12/2022
Gift package, unfortunately not wrapped. On the other hand, seems to have been appreciated.
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Thierry L.
Rating: 4 out of 5
following a purchase from 04/12/2022
all went well, one package a little crushed inside but it will do.
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Michelle É.
Rating: 4 out of 5
following a purchase from 02/12/2022
Hello, parcel arrived well at the relay, articles packed carefully only hitch the box used was a little too voluminous for the quantity of ordered products
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Nathalie L.
Rating: 4 out of 5
following a purchase from 29/11/2022
Package well packed. Received in another place than the one defined...disappointed. Gift in the package: 1 cake....disproportionate/to the amount.ordered.
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Gérard G.
Rating: 4 out of 5
following a purchase from 28/11/2022
Fast delivery, no problem. The cookies are always nice
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Andrea A.
Rating: 4 out of 5
following a purchase from 27/11/2022
Good products
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Alain B.
Rating: 4 out of 5
following a purchase from 26/11/2022
The products are varied and of high quality. The after-sales service, if needed, is very reactive and efficient.
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Camille F.
Rating: 4 out of 5
following a purchase from 28/11/2022
The package arrived damaged... But fortunately all the products were intact. Very fast service and very good quality products!
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Pascal R.
Rating: 4 out of 5
following a purchase from 26/11/2022
Fast delivery and the bottles were well packaged.
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Luc D.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very serious and good quality
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Jean-Philippe R.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very nice. Delivery conforms with a cool little gift...
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König W.
Rating: 4 out of 5
following a purchase from 20/11/2022
Delivery fast. Everything as expected.
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Sophie S.
Rating: 4 out of 5
following a purchase from 18/11/2022
I am missing 1 item in my package Maple cream cookie
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Aurelie W.
Rating: 4 out of 5
following a purchase from 16/11/2022
Package received in perfect condition. Just have to taste it. I recommend without hesitation.
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Celine R.
Rating: 4 out of 5
following a purchase from 14/11/2022
The order is correct and in good condition! On the other hand the state of the box left much to be desired! I got a very damaged and open box! Without tape on it! I strongly advise you to change your delivery company!
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Raphaelle G.
Rating: 4 out of 5
following a purchase from 11/11/2022
Received my order quickly and very happy
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Jf F.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast turnaround and very good customer service
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Christine R.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast, very well packaged. Expiration date a little fast for the peanut butter I wanted to give for Christmas!
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Clara L.
Rating: 4 out of 5
following a purchase from 31/10/2022
👍
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Aida D.
Rating: 4 out of 5
following a purchase from 31/10/2022
the only regret is not to receive the gifts according to the codes
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Pierre B.
Rating: 4 out of 5
following a purchase from 31/10/2022
Always on top
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Christine F.
Rating: 4 out of 5
following a purchase from 22/10/2022
The maple syrup is delicious and the maple candles smell divine, exactly the fall scent I was looking for. I was disappointed by the cranberries which contain sugar (but are very good) and by the maple vinegar which smells very strong of spirit vinegar (it almost looks like ether) and has no maple taste. But I will order again the maple candles, they are really "top". The package arrived quickly and was very well packaged, and thank you for the delicious gift sample cookies.
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C. B.
Rating: 4 out of 5
following a purchase from 25/10/2022
problem with the delivery... relay point where the carrier did not deliver... I had to go to another relay point...
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Pit Pascal P.
Rating: 4 out of 5
following a purchase from 17/10/2022
A product appreciated for its original particularity.
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Catherine L.
Rating: 4 out of 5
following a purchase from 10/10/2022
Whisky with maple syrup delicious. On the other hand, delivery problems: should arrive in a parcel relay on 13/10, the deliveryman went to my house! I asked for a parcel relay because I'm not always there during the day. I ask again for another parcel relay ... the deliveryman goes again to my house! Finally today, 22/10, I found it in a parcel relay (not the one requested).
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Vincenzo M.
Rating: 2 out of 5
following a purchase from 09/10/2022
As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards
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Response from Les Trésors d’Érable
bonjour, les frais de port sont offerts en Italie à partir de 99€ et non 44€, c'est indiqué sur le site, cordialement
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Nadine P.
Rating: 4 out of 5
following a purchase from 10/10/2022
Complete order! Fast delivery Good products
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