Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 2 and 4 stars

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C
Carine B.
Rating: 4 out of 5
following a purchase from 18/08/2025
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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Jean-Marie D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Pleasant whisky.
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michel A.
Rating: 4 out of 5
following a purchase from 09/07/2025
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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Casimir P.
Rating: 4 out of 5
following a purchase from 30/07/2025
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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Marie-Jo P.
Rating: 4 out of 5
following a purchase from 27/07/2025
The products are a good value for money and the delivery is fast.
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Magali T.
Rating: 2 out of 5
following a purchase from 20/07/2025
Order not received to date...
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PAULE G.
Rating: 4 out of 5
following a purchase from 15/07/2025
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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Maria Teresa D.
Rating: 2 out of 5
following a purchase from 07/07/2025
I had contacted you to tell you that a bottle of maple syrup was broken. And I never received a response.
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Laurence L.
Rating: 4 out of 5
following a purchase from 06/07/2025
It's a shame there was plastic packaging inside the box.
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Dominique T.
Rating: 4 out of 5
following a purchase from 04/07/2025
Very good this maple syrup
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Yves F.
Rating: 2 out of 5
following a purchase from 03/07/2025
I ordered 3 bottles but only received 2 and paid for 3.
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BORDET B.
Rating: 4 out of 5
following a purchase from 02/07/2025
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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Chrystelle J.
Rating: 4 out of 5
following a purchase from 25/06/2025
Good product, very responsive customer service
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Annie B.
Rating: 4 out of 5
following a purchase from 24/06/2025
Good
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François V.
Rating: 4 out of 5
following a purchase from 07/06/2025
Package arrived as agreed, original products but I am waiting for feedback on one not "fresh"
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John Q.
Rating: 2 out of 5
following a purchase from 07/06/2025
I only received a confirmation of my order by email but then no shipping information. Therefore, I asked by email for the shipping information but I never got a response.
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Aline M.
Rating: 2 out of 5
following a purchase from 03/06/2025
The products are excellent but the delivery is deplorable
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Marie-Annick B.
Rating: 2 out of 5
following a purchase from 02/06/2025
I had a hard time recovering my order. The pickup point was closed every time I went there (4 times) I sent you a help request twice without any response from you!!! This is not serious!!!
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Marie Pierre G.
Rating: 4 out of 5
following a purchase from 31/05/2025
The expiration dates are too close to the limit
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claude M.
Rating: 4 out of 5
following a purchase from 31/05/2025
Great thanks :)
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Marie-José Z.
Rating: 2 out of 5
following a purchase from 19/05/2025
No tracking and order placed on May 19 and to this day still nothing received. It will soon be a month. You have the money. I do not have my chairs. Big disappointment. I am waiting eagerly.
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Anne C.
Rating: 2 out of 5
following a purchase from 25/04/2025
Order on 25/04, still NOTHING, no news except that the carrier says "delivered" and you, in production. Company difficult to reach (order paid for more than 1100 euros)
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Marc M.
Rating: 2 out of 5
following a purchase from 21/05/2025
Order received quickly as per specifications
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Didier D.
Rating: 2 out of 5
following a purchase from 16/05/2025
I am still waiting for a missing bottle, for which we were not informed that it was out of stock. Yet it has been charged.
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frederic L.
Rating: 4 out of 5
following a purchase from 04/02/2025
.
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samuel O.
Rating: 4 out of 5
following a purchase from 08/05/2025
Thank you very much
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Hervé D.
Rating: 4 out of 5
following a purchase from 09/05/2025
Faster delivery times than those indicated.
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AUDREY J.
Rating: 2 out of 5
following a purchase from 04/05/2025
The delivery was catastrophic. The pickup point was changed 3 times to end up at a distant pickup point with limited hours.
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Joseph K.
Rating: 4 out of 5
following a purchase from 04/05/2025
satisfied
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Pascal B.
Rating: 2 out of 5
following a purchase from 22/04/2025
Package not delivered on two occasions Dented bottles
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Ryan H.
Rating: 2 out of 5
following a purchase from 15/04/2025
Wrong quantity received no follow uo
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Marianne H.
Rating: 4 out of 5
following a purchase from 12/04/2025
Fast delivery, well packaged, will definitely order again
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Philippe V.
Rating: 2 out of 5
following a purchase from 02/04/2025
The store does not answer questions regarding the expiration date of its products. This is neither serious nor professional. Fortunately, other sites offer the same products...
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Martina D.
Rating: 4 out of 5
following a purchase from 05/04/2025
Too bulky packaged. Products are good, but in my opinion, expensive.
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Alain R.
Rating: 4 out of 5
following a purchase from 04/04/2025
Real maple syrup with a good taste that reminds us of our stay in Canada, and for over 30 years this is the only one we have used, previously purchased on another site. Honest price, fast delivery, and serious packaging.
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Stéphane L.
Rating: 4 out of 5
following a purchase from 22/03/2025
Top
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Stevens G.
Rating: 2 out of 5
following a purchase from 08/12/2024
Fast delivery. But missing products in the order and no response from customer service. I am very disappointed.
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Avi E.
Rating: 2 out of 5
following a purchase from 15/03/2025
The products are great, but my choice of pickup point was not respected and there was no response to the two messages sent to the contact address.
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Arnaud G.
Rating: 4 out of 5
following a purchase from 14/03/2025
A few boxes of cookies were damaged because there was nothing to protect them from the shocks with the cans of maple syrup. The previous identical order was much better in this regard because the boxes of cookies were also in a protective carton.
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Claudine B.
Rating: 4 out of 5
following a purchase from 13/03/2025
Hello! I wrote you an email because I received a short pajama (but I had ordered a LONG pajama and also paid for a long pajama.) I suggested that I keep the item and reorder the LONG pajama while being charged this time for a short pajama, but I have not yet received a response from you.
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