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C
Rating: 2 out of 5
not warned that my package had arrived
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 7 824 published reviews
Summary of reviews
Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
Reviews 2 and 4 stars
Reset filtersY
Rating: 4 out of 5
Transport problem! I had to wait 10 days to receive my package. The issue apparently comes from UPS but still a bit disappointed...
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J
Rating: 4 out of 5
Excellent
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S
Rating: 4 out of 5
Too bad the delivery went very badly. UPS regularly messes up like many carriers
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M
Rating: 4 out of 5
The quality of the syrup is good. Be careful with the maple butter - it is much smaller than it appears.
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L
Rating: 4 out of 5
The products met my expectations, but I am surprised by the appearance of the Celebration biscuits which seem to have had temperature change issues... Certainly the expiration date was slightly exceeded (hence the attractive price), but this has never affected the quality of biscuits...
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M
Rating: 4 out of 5
Excellent service
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P
Rating: 4 out of 5
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
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C
Rating: 4 out of 5
Very good products
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A
Rating: 4 out of 5
Good products but I haven't tasted everything yet.
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J
Rating: 4 out of 5
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
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C
Rating: 4 out of 5
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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J
Rating: 4 out of 5
Pleasant whisky.
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M
Rating: 4 out of 5
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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C
Rating: 4 out of 5
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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M
Rating: 4 out of 5
The products are a good value for money and the delivery is fast.
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M
Rating: 2 out of 5
Order not received to date...
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P
Rating: 4 out of 5
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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M
Rating: 2 out of 5
I had contacted you to tell you that a bottle of maple syrup was broken. And I never received a response.
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L
Rating: 4 out of 5
It's a shame there was plastic packaging inside the box.
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D
Rating: 4 out of 5
Very good this maple syrup
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Y
Rating: 2 out of 5
I ordered 3 bottles but only received 2 and paid for 3.
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B
Rating: 4 out of 5
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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C
Rating: 4 out of 5
Good product, very responsive customer service
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A
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Package arrived as agreed, original products but I am waiting for feedback on one not "fresh"
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J
Rating: 2 out of 5
I only received a confirmation of my order by email but then no shipping information. Therefore, I asked by email for the shipping information but I never got a response.
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A
Rating: 2 out of 5
The products are excellent but the delivery is deplorable
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M
Rating: 2 out of 5
I had a hard time recovering my order. The pickup point was closed every time I went there (4 times) I sent you a help request twice without any response from you!!! This is not serious!!!
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M
Rating: 4 out of 5
The expiration dates are too close to the limit
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C
Rating: 4 out of 5
Great thanks :)
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M
Rating: 2 out of 5
No tracking and order placed on May 19 and to this day still nothing received. It will soon be a month. You have the money. I do not have my chairs. Big disappointment. I am waiting eagerly.
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A
Rating: 2 out of 5
Order on 25/04, still NOTHING, no news except that the carrier says "delivered" and you, in production. Company difficult to reach (order paid for more than 1100 euros)
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M
Rating: 2 out of 5
Order received quickly as per specifications
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D
Rating: 2 out of 5
I am still waiting for a missing bottle, for which we were not informed that it was out of stock. Yet it has been charged.
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F
Rating: 4 out of 5
.
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S
Rating: 4 out of 5
Thank you very much
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H
Rating: 4 out of 5
Faster delivery times than those indicated.
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A
Rating: 2 out of 5
The delivery was catastrophic. The pickup point was changed 3 times to end up at a distant pickup point with limited hours.
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J
Rating: 4 out of 5
satisfied
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