Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 825 published reviews
5 6 754 86% 4 505 6% 3 207 3% 2 132 2% 1 227 3%

Summary of reviews

Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.

Reviews 2 and 4 stars

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D
Dominique T.
Rating: 4 out of 5
following a purchase from 26/03/2024
Good product
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Karine R.
Rating: 2 out of 5
following a purchase from 24/03/2024
The products are good, but I had ordered 3 cans of maple syrup, in the package there were 2. I sent an email complaint, and to date no response. It's a shame, but I won't be ordering again.
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Patrick C.
Rating: 4 out of 5
following a purchase from 19/03/2024
Very good, pleasant in the mouth
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Hoarau J.
Rating: 4 out of 5
following a purchase from 20/03/2024
Shipping costs are a bit expensive...
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Pascal V.
Rating: 2 out of 5
following a purchase from 10/03/2024
Good evening Request for delivery to my home parcel left at the relay point. The driver didn't even wait for me to arrive while I was in my yard. Best regards
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F
Fabrice P.
Rating: 2 out of 5
following a purchase from 26/02/2024
Product not very qualitative, references ( ex, poutine ...) too bad it generates shipping costs for a potential other order.
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Tony F.
Rating: 2 out of 5
following a purchase from 24/02/2024
Change of delivery address without notifying me, I contacted Les trésors d'érable, the person was supposed to see what she could do, but never contacted again, not very serious, so I was forced to go to the other address to get my package.
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R
Raffaella M.
Rating: 4 out of 5
following a purchase from 24/02/2024
Excellent wild blueberry juice,I take off one star because I can't get in touch with the staff via email. Written more than once with no response
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Eric H.
Rating: 4 out of 5
following a purchase from 20/02/2024
Perfect except for chronofresh delivery
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Eva D.
Rating: 4 out of 5
following a purchase from 18/02/2024
Not too long a wait for delivery and very good products.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast delivery
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Aurelie G.
Rating: 4 out of 5
following a purchase from 12/02/2024
Thank you for your responsiveness
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Philippe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
.
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Marie R.
Rating: 4 out of 5
following a purchase from 07/02/2024
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
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Nathalie F.
Rating: 2 out of 5
following a purchase from 08/02/2024
I am disappointed it was a Valentine's Day gift I had asked for a gift wrap with a message that I did not get even if I was refunded the result is the same
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Patrick H.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
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Paluelmarmont D.
Rating: 4 out of 5
following a purchase from 05/02/2024
Serious supplier
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Christine F.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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Yolande P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Perfect
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Patricia F.
Rating: 4 out of 5
following a purchase from 28/01/2024
I was interested in the dented maple syrup tins, but it was hard to find out if there were any in stock. What a shame!
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H
Hélène S.
Rating: 4 out of 5
following a purchase from 28/01/2024
The maple syrup is great, but the jelly lacks flavour and is too firm.
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Ponhak-Piset T.
Rating: 4 out of 5
following a purchase from 26/01/2024
The products are good, the same ones I had brought back from Canada, however I was missing an inexpensive item, I didn't make a claim, but it seems to happen according to the comments on the Facebook page.
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Nicolas D.
Rating: 4 out of 5
following a purchase from 23/01/2024
Good products, but we'd like to see the organic range expanded.
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Sandrine P.
Rating: 2 out of 5
following a purchase from 15/01/2024
No news following a request to send me the stolen goods. I see I'm not the only one. To see if the merchandise was put in the package. 🤔. I've ordered elsewhere several times and no worries
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Monique F.
Rating: 4 out of 5
following a purchase from 21/01/2024
I was missing a brick of maple water that was supposed to be reimbursed, but nothing to date.
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Anne C.
Rating: 4 out of 5
following a purchase from 14/01/2024
Very good service, extremely professional, well done! Please note, however, that with the previous order I received lip balms that were more than a little out of date, which is a shame, especially given their price...
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Christian D.
Rating: 4 out of 5
following a purchase from 16/01/2024
Excellent products at a very affordable price
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Richard D.
Rating: 4 out of 5
following a purchase from 14/01/2024
No complaints
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Monique C.
Rating: 4 out of 5
following a purchase from 13/01/2024
Very good
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Benjamine C.
Rating: 4 out of 5
following a purchase from 04/01/2024
It is very good
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Philippe V.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast delivery for a delicious product, but a bit expensive. However, I'll be ordering more as the site offers other products that we can't find here.
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Nathalie B.
Rating: 2 out of 5
following a purchase from 20/12/2023
Incomplete order, but payment in full. No news of missing items
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Olivier C.
Rating: 4 out of 5
following a purchase from 13/12/2023
All went well.
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Grebot B.
Rating: 4 out of 5
following a purchase from 21/12/2023
nothing to say, everything is perfect
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C
Catherine K.
Rating: 4 out of 5
following a purchase from 17/12/2023
I did not receive an item I ordered, I received another one instead. Delivery time not respected.
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A
Aline Y.
Rating: 4 out of 5
following a purchase from 18/12/2023
Good products at reasonable prices. Too bad you can't pay for purchases with a Canadian bank card...
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Jean Pierre C.
Rating: 4 out of 5
following a purchase from 13/12/2023
Order received promptly and as usual exceptional product super
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Marie-Laure S.
Rating: 4 out of 5
following a purchase from 15/12/2023
I'm always pleased with the products, but I was a little disappointed by the very short date for the beers. They won't make it to Easter as hoped.
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M
Martine G.
Rating: 4 out of 5
following a purchase from 12/12/2023
The products I received were fine, nothing to complain about. One product was no longer available, so I was obviously disappointed.
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Michelle V.
Rating: 4 out of 5
following a purchase from 13/12/2023
Order arrived on time
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