Customer reviews of Les Trésors d’Érable

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Denis V.

Rating: 4 out of 5

Published on 24/12/2023 à 05h15 following a purchase from 12/12/2023

UPS "locker" delivery is disconcerting.

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Sabrina R.

Rating: 2 out of 5

Published on 23/12/2023 à 11h59 following a purchase from 10/12/2023

The shipping was great, but the products arrived with a really short expiration date (1 week). I purchased 1 kg of peanut butter on December 19, and when it arrived, I realized that I should have consumed it by December 29....

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Anne Marie M.

Rating: 2 out of 5

Published on 22/12/2023 à 22h12 following a purchase from 06/12/2023

I haven't received a word back yet about the way my order got here this time. I sent photos of the inside of the box.

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Max D.

Rating: 4 out of 5

Published on 21/12/2023 à 15h31 following a purchase from 09/12/2023

In the parcel, the box was damaged, which is a shame. But otherwise everything else was fine.

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Dominique R.

Rating: 4 out of 5

Published on 20/12/2023 à 14h58 following a purchase from 02/12/2023

The UPS service is a real disaster, their delivery drivers never come to the house, they drop all the parcels at a delivery point and no notice is sent, it's really the lamest of all delivery services. Apart from that, as for Trésors d'Erable, nothing to complain about, impeccable as usual. Please change your delivery service!

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Mael B.

Rating: 4 out of 5

Published on 20/12/2023 à 11h59 following a purchase from 09/12/2023

great selection of products and nice promo codes! the packaging is top notch, the bottles are well protected. I really appreciate the fast delivery!

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Teresa V.

Rating: 4 out of 5

Published on 20/12/2023 à 11h16 following a purchase from 09/12/2023

The bottles I ordered arrived in good condition. Unfortunately, apart from the sortilège prestige bottle, which is the right size, I can't get the others to fit properly. The net box is therefore not adapted to my purchase and will not present as well as I would have wished for the person to whom I am offering this.

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Marie-France G.

Rating: 4 out of 5

Published on 20/12/2023 à 11h13 following a purchase from 01/12/2023

satisfied.

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Gérard G.

Rating: 4 out of 5

Published on 19/12/2023 à 18h44 following a purchase from 09/12/2023

Fast, efficient delivery.

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Fabrice B.

Rating: 4 out of 5

Published on 19/12/2023 à 13h54 following a purchase from 06/12/2023

Parcel received well and quickly. One of the products arrived broken inside the parcel and leaked inside (not packed enough and/or indelicate deliveryman?), but replaced very quickly.

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Jerome C.

Rating: 4 out of 5

Published on 17/12/2023 à 12h39 following a purchase from 05/12/2023

.

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Marco S.

Rating: 4 out of 5

Published on 17/12/2023 à 10h53 following a purchase from 06/12/2023

Overall, the purchase was very convenient! But when ordering, the text could also be translated into German! The rest of the site is very well organized and clear!

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Laurence F.

Rating: 4 out of 5

Published on 17/12/2023 à 09h39 following a purchase from 06/12/2023

Always very fast 👍

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Michele M.

Rating: 4 out of 5

Published on 14/12/2023 à 19h46 following a purchase from 02/12/2023

satisfied

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Joelle A.

Rating: 2 out of 5

Published on 14/12/2023 à 12h52 following a purchase from 01/12/2023

1 packet of pancake flour burst in the parcel! It was everywhere.

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Jean-Claude W.

Rating: 2 out of 5

Published on 14/12/2023 à 10h25 following a purchase from 02/12/2023

A gift was planned but all I received was an empty box.

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Christine Q.

Rating: 4 out of 5

Published on 14/12/2023 à 09h34 following a purchase from 01/12/2023

Hello, No problem with this order. The bottles I ordered arrived intact, safely packed for transport.

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Charlotte V.

Rating: 4 out of 5

Published on 11/12/2023 à 19h33 following a purchase from 30/11/2023

the UPS parcel was delivered to another center, far from my home. I received the gift box torn. a pity, otherwise good products.

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Monique B.

Rating: 4 out of 5

Published on 10/12/2023 à 23h03 following a purchase from 29/11/2023

I really like the cookies. I let my friends and family taste them, as well as the maple syrup.

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Marine J.

Rating: 2 out of 5

Published on 10/12/2023 à 16h31 following a purchase from 21/11/2023

We are told that delivery is free, which is not true. Delivery by UPS was a disaster, the parcel arrived in a pitiful state. No reaction from les trésors d'érable customer service.

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Karine M.

Rating: 2 out of 5

Published on 08/12/2023 à 14h36 following a purchase from 26/11/2023

Disappointed by the packaging. Given the price, a box would have been nice as well as a little note in the parcel, the invoice well positioned to avoid it being completely crumpled ... as is done by other exporters.

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David S.

Rating: 2 out of 5

Published on 08/12/2023 à 07h19 following a purchase from 24/11/2023

Order arrived incomplete. No information despite 2 email reminders. I finally had to call to get just one. A priori, the rest of my order will be sent back to me, I'm waiting...

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Cecile B.

Rating: 4 out of 5

Published on 07/12/2023 à 15h18 following a purchase from 27/11/2023

i love honey with maple syrup i ordered 4 jars! thank you

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Pascal M.

Rating: 4 out of 5

Published on 07/12/2023 à 04h18 following a purchase from 24/11/2023

Ras

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Christine B.

Rating: 2 out of 5

Published on 06/12/2023 à 06h31 following a purchase from 25/11/2023

I did not receive the correct article ordered but another which is less expensive than the price paid without any explanation. I made a complaint which has remained unanswered to this day.

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Jacques-Aurelien S.

Rating: 2 out of 5

Published on 05/12/2023 à 20h58 following a purchase from 25/11/2023

The products I received are of good quality but I am missing an item that was invoiced to my order .... on the phone, by email or via Facebook posts it seems impossible to reach Céline... I am disappointed and I fear that I have paid for an item that I will never receive.

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Jocelyne B.

Rating: 4 out of 5

Published on 04/12/2023 à 13h07 following a purchase from 21/11/2023

top-notch products a bit of a snag in delivery but now resolved

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Frédérique K.

Rating: 2 out of 5

Published on 02/12/2023 à 16h57 following a purchase from 13/11/2023

Hello, Disappointed as my jars of maple butter arrived open, the lids had unscrewed unfortunately.

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Thierry G.

Rating: 4 out of 5

Published on 27/11/2023 à 14h49 following a purchase from 16/11/2023

As ordered

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Marie-Jo P.

Rating: 4 out of 5

Published on 26/11/2023 à 19h38 following a purchase from 13/11/2023

Good products that make up for homesickness.

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Philippe A.

Rating: 4 out of 5

Published on 25/11/2023 à 11h02 following a purchase from 13/11/2023

Why promote 5 boxes when the packaging can hold 6?

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Yves B.

Rating: 4 out of 5

Published on 19/11/2023 à 14h47 following a purchase from 09/11/2023

Missing the little bottle of maple syrup as a gift 😃

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Frédéric B.

Rating: 4 out of 5

Published on 17/11/2023 à 18h09 following a purchase from 06/11/2023

Excellent

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Jean-Phlilippe G.

Rating: 2 out of 5

Published on 13/11/2023 à 17h59 following a purchase from 23/10/2023

I am disappointed with the products I bought and the delivery time was very long.

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Chrystelle C.

Rating: 2 out of 5

Published on 11/11/2023 à 20h55 following a purchase from 26/10/2023

My package arrived with half the maple syrup refill spilled. All other products were sticky. I sent you a complaint but you never responded!

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Yvan O.

Rating: 4 out of 5

Published on 11/11/2023 à 19h27 following a purchase from 01/11/2023

Receipt and condition of the parcel impeccable, I only regret that the wait was a little long.

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Juan P.

Rating: 4 out of 5

Published on 10/11/2023 à 19h46 following a purchase from 27/10/2023

I do not give 5 stars because the tracking number provided at checkout does not correspond to that of the shipping agency so it is not possible to track it until several days later. The order arrived perfectly packaged.

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Zaira G.

Rating: 4 out of 5

Published on 05/11/2023 à 09h29 following a purchase from 24/10/2023

One of the lollipops arrived broken, the box is very soft and was crushed on the sides. Maybe better packaging to come far away. Very good products.

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Beatrice M.

Rating: 2 out of 5

Published on 04/11/2023 à 14h06 following a purchase from 23/10/2023

I have not received the correct items and still have no reply to my complaint.

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Virginie G.

Rating: 4 out of 5

Published on 03/11/2023 à 06h39 following a purchase from 21/10/2023

very good products. 2 downsides: 1- delivery. I had selected a relay point 100m from my home and my parcel was delivered 3 kms from my home. 2- the raspberry maple wine that we didn't like (just a question of taste).

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