Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 2 and 5 stars

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Patrick M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Top
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Pierre L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very satisfied with my purchase on the site, and excellent customer relations, especially at the end of the year. Reactivity following product breakage, thanks to Céline for her professionalism and understanding.
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Guillaume P.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good, but I haven't tasted the wines yet.
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Magdalena S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Alcohol jaki kupiłam jest taki jaki oczekiwałam. Ale opakowanie które zamówiłam było uszkodzone i musiałam kupić nowe.
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Marie Claude L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect, fast shipping😄😄
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Gregory L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Perfect, order received, perfectly protected I recommend 100% and I am sure to recommend you again.
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nathalie L.
Rating: 2 out of 5
following a purchase from 04/12/2024
The pancake mix pack was punctured and therefore spilled in the parcel. And I was reimbursed for an item without being told what it was until I received the parcel, which was a surprise. Once the parcel was at the relay, no message from the store .... I received an e-mail from DPD 4 days before the parcel was returned!
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SYLVIE B.
Rating: 2 out of 5
following a purchase from 09/12/2024
The order was not complete
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andrea R.
Rating: 5 out of 5
following a purchase from 01/12/2024
Great product, perfect purchase management and shipping.
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Jérôme S.
Rating: 5 out of 5
following a purchase from 29/11/2024
fine
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Julien D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast, careful shipping and quality products 😋
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Patrick P.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast delivery and delicious syrup
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Cyndie D.
Rating: 5 out of 5
following a purchase from 08/12/2024
Received very quickly, good quality items, well packaged.
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Laetitia B.
Rating: 5 out of 5
following a purchase from 09/12/2024
SUper products! fast shipping! nothing to complain about! The candle is really great!
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Sophie H.
Rating: 5 out of 5
following a purchase from 09/12/2024
Fast delivery, well packaged, nothing to complain about!
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Matteo M.
Rating: 5 out of 5
following a purchase from 09/12/2024
🔝
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Franck S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Compliant products and impeccable delivery times
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David T.
Rating: 5 out of 5
following a purchase from 07/12/2024
The delivery was very fast but we didn't receive an email or sms to let us know it was available at a relay point.
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marc M.
Rating: 5 out of 5
following a purchase from 08/12/2024
Serious quality products!!! a delight!
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Marie-Claude L.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very good purchase, fast shipping. One drawback regarding delivery, parcel dropped off at a relay 15 km from home (I had wanted home delivery).
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Valérie Q.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect as always!
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Gerard N.
Rating: 5 out of 5
following a purchase from 08/12/2024
Beautiful products and very well packaged.
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Forkert W.
Rating: 5 out of 5
following a purchase from 08/12/2024
Super really pure maple syrup tastes great
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Pascal J.
Rating: 5 out of 5
following a purchase from 08/12/2024
Good products, fast... What else?
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Franck C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast and efficient
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Marion A.
Rating: 2 out of 5
following a purchase from 23/11/2024
After a very laborious delivery (via UPS), the parcel arrived with damaged boxes inside. I contacted the after-sales service again with photos, but no return for over a week. The products are good, but I won't be ordering from Trésors d'Érable again... Too bad
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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KARINE R.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect! Received on time
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Christine J.
Rating: 5 out of 5
following a purchase from 08/12/2024
Fast and compliant Delighted
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Adrien J.
Rating: 5 out of 5
following a purchase from 07/12/2024
Fast and careful shipping! Highly recommend :)
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Vanessa B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Easy to order, fast delivery and well packaged
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Geoffroy G.
Rating: 5 out of 5
following a purchase from 06/12/2024
A great discovery, tasted at a stand near me and found again on the site. Fast and careful delivery, nothing to complain about. I'm very happy and I'll be back soon.
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Martine W.
Rating: 2 out of 5
following a purchase from 05/12/2024
As much as I appreciate the Trésors d'érable products. Too bad that the delivery was not respected according to my order. This causes unnecessary problems.
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Véronique V.
Rating: 5 out of 5
following a purchase from 07/12/2024
Maple syrup is good
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sabine C.
Rating: 5 out of 5
following a purchase from 05/12/2024
Fast shipping and good protection of the bottle. However, the gift box purchased to give the bottle away is so thin that it can't support the weight. It's a pity, the look is nice but needs to be revised.
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Philippe R.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good.
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LAURENT P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Conforms to order, correct delivery time, products conform to expectations.
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Gabriel C.
Rating: 5 out of 5
following a purchase from 30/11/2024
Order delivered very quickly. Good quality product as usual.
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Pascale E.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good products
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David C.
Rating: 5 out of 5
following a purchase from 07/12/2024
Excellent service, quality product, fast and careful delivery
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