Customer reviews of Les Trésors d’Érable

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Benjamin C.

Rating: 3 out of 5

Published on 19/12/2023 à 15h53 following a purchase from 04/12/2023

There was an item missing from the delivery package, I'm waiting for it to be sent back to me, everything else is OK.

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Fabrice B.

Rating: 4 out of 5

Published on 19/12/2023 à 13h54 following a purchase from 06/12/2023

Parcel received well and quickly. One of the products arrived broken inside the parcel and leaked inside (not packed enough and/or indelicate deliveryman?), but replaced very quickly.

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Jeannine L.

Rating: 3 out of 5

Published on 18/12/2023 à 23h40 following a purchase from 03/12/2023

Non-respect of the requested delivery location, the drop-off points for these parcels are overwhelmed and have little space, so you have to go to the ups warehouse, which is hard to find and difficult to access, and not near your home. Disappointed by this delivery. I will not repeat the experience.

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Valérie P.

Rating: 3 out of 5

Published on 18/12/2023 à 10h40 following a purchase from 07/12/2023

My order is missing an item; I'm waiting to receive it before giving a positive or negative opinion.

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Jerome C.

Rating: 4 out of 5

Published on 17/12/2023 à 12h39 following a purchase from 05/12/2023

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Marco S.

Rating: 4 out of 5

Published on 17/12/2023 à 10h53 following a purchase from 06/12/2023

Overall, the purchase was very convenient! But when ordering, the text could also be translated into German! The rest of the site is very well organized and clear!

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Laurence F.

Rating: 4 out of 5

Published on 17/12/2023 à 09h39 following a purchase from 06/12/2023

Always very fast 👍

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Thomas P.

Rating: 3 out of 5

Published on 17/12/2023 à 09h11 following a purchase from 05/12/2023

I ordered 2 bottles and only received one. The other was out of stock, so I was refunded. The problem was that the product was listed as available on the website and no one contacted me to offer me a similar product or to confirm whether I still wanted to place an order. In the end, it was a surprise when I opened the parcel.

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Nicolas E.

Rating: 3 out of 5

Published on 15/12/2023 à 08h38 following a purchase from 27/11/2023

After being shunted between two relay points by UPS, I finally pick up my order and discover that it's incomplete. Given that it's for a Christmas present and I've had no response from the after-sales service, I'm really disappointed... It's a shame because your products are good! (As you're not responsible for UPS delivery problems, I'll leave you 3*)

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Michele M.

Rating: 4 out of 5

Published on 14/12/2023 à 19h46 following a purchase from 02/12/2023

satisfied

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Jana W.

Rating: 3 out of 5

Published on 14/12/2023 à 16h18 following a purchase from 04/12/2023

This bottled Icewine could have been packed better. I did receive the bottle of Icewine in one piece but the lid came off the carrier that the Icewine was in. Sincerely.

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Christine Q.

Rating: 4 out of 5

Published on 14/12/2023 à 09h34 following a purchase from 01/12/2023

Hello, No problem with this order. The bottles I ordered arrived intact, safely packed for transport.

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Charlotte V.

Rating: 4 out of 5

Published on 11/12/2023 à 19h33 following a purchase from 30/11/2023

the UPS parcel was delivered to another center, far from my home. I received the gift box torn. a pity, otherwise good products.

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Monique B.

Rating: 4 out of 5

Published on 10/12/2023 à 23h03 following a purchase from 29/11/2023

I really like the cookies. I let my friends and family taste them, as well as the maple syrup.

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Marjorie D.

Rating: 3 out of 5

Published on 10/12/2023 à 14h22 following a purchase from 29/11/2023

Hello happy overall with my purchase except the delivery which these badly pass received 3 bottles on 5 of which one with a glare no commercial gesture of made for the moment.

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Cecile B.

Rating: 4 out of 5

Published on 07/12/2023 à 15h18 following a purchase from 27/11/2023

i love honey with maple syrup i ordered 4 jars! thank you

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Pascal M.

Rating: 4 out of 5

Published on 07/12/2023 à 04h18 following a purchase from 24/11/2023

Ras

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Michelle É.

Rating: 3 out of 5

Published on 06/12/2023 à 21h47 following a purchase from 26/11/2023

This site offers Canadian products but some are excessively expensive (eg: a jam at 10 €! 250g) they are certainly very good but it does not justify the prices.

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Jocelyne B.

Rating: 4 out of 5

Published on 04/12/2023 à 13h07 following a purchase from 21/11/2023

top-notch products a bit of a snag in delivery but now resolved

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Muriel B.

Rating: 3 out of 5

Published on 04/12/2023 à 08h19 following a purchase from 21/11/2023

there was a beer broken into a thousand pieces. the inner box containing the beers was damp. the outer box was not damp.

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Thierry G.

Rating: 4 out of 5

Published on 27/11/2023 à 14h49 following a purchase from 16/11/2023

As ordered

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Marie-Jo P.

Rating: 4 out of 5

Published on 26/11/2023 à 19h38 following a purchase from 13/11/2023

Good products that make up for homesickness.

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Philippe A.

Rating: 4 out of 5

Published on 25/11/2023 à 11h02 following a purchase from 13/11/2023

Why promote 5 boxes when the packaging can hold 6?

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Joanna D.

Rating: 3 out of 5

Published on 23/11/2023 à 15h55 following a purchase from 12/11/2023

I did receive my parcel, but it was 3 days late, which was annoying as it was a gift. I had ordered gift wrapping with a message which I paid 2€ for, but I didn't get it in my parcel...

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Yves B.

Rating: 4 out of 5

Published on 19/11/2023 à 14h47 following a purchase from 09/11/2023

Missing the little bottle of maple syrup as a gift 😃

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Frédéric B.

Rating: 4 out of 5

Published on 17/11/2023 à 18h09 following a purchase from 06/11/2023

Excellent

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Catherine R.

Rating: 3 out of 5

Published on 13/11/2023 à 16h51 following a purchase from 02/11/2023

I ordered salted butter caramel popcorns and they were all soft. I looked at the expiration date and it was October 2023 even though I placed my order on November 02, 2023. The other products have an expiry date of MA 2024 except for the chocolate/maple syrup cakes, which have no expiration date (not yet opened).

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Yvan O.

Rating: 4 out of 5

Published on 11/11/2023 à 19h27 following a purchase from 01/11/2023

Receipt and condition of the parcel impeccable, I only regret that the wait was a little long.

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Juan P.

Rating: 4 out of 5

Published on 10/11/2023 à 19h46 following a purchase from 27/10/2023

I do not give 5 stars because the tracking number provided at checkout does not correspond to that of the shipping agency so it is not possible to track it until several days later. The order arrived perfectly packaged.

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Zaira G.

Rating: 4 out of 5

Published on 05/11/2023 à 09h29 following a purchase from 24/10/2023

One of the lollipops arrived broken, the box is very soft and was crushed on the sides. Maybe better packaging to come far away. Very good products.

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Virginie G.

Rating: 4 out of 5

Published on 03/11/2023 à 06h39 following a purchase from 21/10/2023

very good products. 2 downsides: 1- delivery. I had selected a relay point 100m from my home and my parcel was delivered 3 kms from my home. 2- the raspberry maple wine that we didn't like (just a question of taste).

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Géraldine G.

Rating: 4 out of 5

Published on 28/10/2023 à 09h22 following a purchase from 23/09/2023

I would have put 5 stars because I was delighted with my order, fast and careful, but I had a small problem with one of the items purchased, I sent a first email to which I was replied that it would be repaired, I waited, I sent a second email and no response! Too bad

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Madeleine M.

Rating: 4 out of 5

Published on 26/10/2023 à 12h56 following a purchase from 15/10/2023

Some of the merchandise has an expiry date that's too short (end of 2023) to use up, which is a bit of a shame. I'd have liked to have the expiry date a bit longer, and I have to be wary of promotions. On the other hand, some products are of good quality and medium-priced.

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Sylvie T.

Rating: 3 out of 5

Published on 25/10/2023 à 22h29 following a purchase from 14/10/2023

Hello, I have indeed received my order, with 2 disappointments, the 1st the 4 bottles of maple syrup in the shape of maple leaf which are "tiny" it is impossible for me to offer that to my friends and given the price, I should have taken the boxes, the 2nd, the batch of 5 boxes of maple leaf cookies, announced "celebration" and which are not, for the rest of my order is perfect. And what a pity that I received "no" reply from the Les Trésors d'Erable" site and so I'm going to wait a while to see if I get a reply before placing my new order.

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Nathalie D.

Rating: 4 out of 5

Published on 11/10/2023 à 07h57 following a purchase from 14/08/2023

I appreciate the products of Quebec I went there in July I have only one desire to return.

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Christine F.

Rating: 3 out of 5

Published on 08/10/2023 à 08h53 following a purchase from 22/09/2023

I was very disappointed by the maple candles, which I'd already tried and whose fragrance was great (maple and walnut scented) and which this time turned out to have a very different, sweet, unpleasant smell. I was so pleased the 1st time that this time I ordered a whole bunch... which I really regret. It's the same brand, but I suppose the fragrance must be different depending on the maples chosen... Very disappointed in any case.

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Laurence O.

Rating: 4 out of 5

Published on 07/10/2023 à 08h27 following a purchase from 24/09/2023

Good product. Good reception

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Kirsten G.

Rating: 4 out of 5

Published on 29/09/2023 à 14h42 following a purchase from 01/08/2023

Have ordered 4 large Peanutbutter jars .They are unfortunately only durable until the end of 2023 😏

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Thierry G.

Rating: 4 out of 5

Published on 24/09/2023 à 09h10 following a purchase from 13/09/2023

nickel-plated and compliant

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Franck L.

Rating: 4 out of 5

Published on 19/09/2023 à 16h35 following a purchase from 05/09/2023

TOO BAD HOME DELIVERY IS NO LONGER POSSIBLE

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