Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 825 published reviews

Summary of reviews

Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.

Reviews 3 and 4 stars

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C
Couderc N.
Rating: 3 out of 5
following a purchase from 08/09/2023
Very satisfied with the order excellent products too bad the delivery was a few days late
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Christelle D.
Rating: 3 out of 5
following a purchase from 05/09/2023
The products are top notch. But I didn't receive the emails concerning the arrival of the parcel... I discovered that the parcel had been waiting for me for a long time when I started to worry...
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Josselin P.
Rating: 4 out of 5
following a purchase from 01/09/2023
Fine
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Betty G.
Rating: 4 out of 5
following a purchase from 02/09/2023
Too bad no cap to close the can To keep the syrup as before In its can Super for maple syrup!!!!
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Lionel B.
Rating: 4 out of 5
following a purchase from 13/08/2023
Good, but a little long compared to the advertised lead time. +1 week.
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Martine D.
Rating: 4 out of 5
following a purchase from 12/08/2023
I'm disappointed by the pancake mix. The taste is not what I enjoyed during my stays in Canada...
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Claude B.
Rating: 4 out of 5
following a purchase from 06/08/2023
Too bad I couldn't use my 10% off coupon.
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Saliha M.
Rating: 4 out of 5
following a purchase from 09/08/2023
Fast delivery time
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Perfumo A.
Rating: 3 out of 5
following a purchase from 09/08/2023
I purchased cookies that arrived all crumbled
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Michel C.
Rating: 4 out of 5
following a purchase from 05/08/2023
Very good, a good and discreet maple taste and a really interesting composition BUT unfortunately too expensive for me for regular use... To be continued...
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Laetitia L.
Rating: 4 out of 5
following a purchase from 18/07/2023
Order satisfied Except for one article because I received an equivalent to the product initially ordered and without warning me. What's more, I can't consume it in time, which is really too close...in fact, the order was received on August 4, and I can only consume the article from August 26 for family reasons and...dlc on August 20 for 4 packets (100g sausage packets, impossible to eat all at once) and the last 2 packets on August 31...
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Jean-Yves C.
Rating: 4 out of 5
following a purchase from 07/07/2023
yum
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Xavier H.
Rating: 3 out of 5
following a purchase from 15/07/2023
I didn't get a discount even though I ordered a parcel during the vacations. I wrote to you after your promotional e-mail but I didn't get a reply.
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Catherine H.
Rating: 4 out of 5
following a purchase from 07/07/2023
Complete order, very well packaged, perfect
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Alain T.
Rating: 3 out of 5
following a purchase from 11/03/2023
Product does not correspond to the description on the order form: ordered 1 blueberry whisky sortilège...delivered 1 sortilège "wild blueberry liqueur". Please modify your description to avoid confusion. Complaint still unanswered to date....
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Uwe F.
Rating: 3 out of 5
following a purchase from 28/06/2023
The arrived products are so far ok, one bottle is missing, one can dented, one bottle partially leaked, possibly the fault of DHL, so far no feedback from Les Tresors d`Érable.
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Jerome J.
Rating: 4 out of 5
following a purchase from 28/06/2023
A very good site, with excellent products and average prices. But it should refocus on delivery, especially to relay points (check the details of the relay point requested when ordering before sending the parcel).
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Jf F.
Rating: 4 out of 5
following a purchase from 24/06/2023
Excellent products and service
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Lise G.
Rating: 4 out of 5
following a purchase from 26/06/2023
Hello It's true that I'm very satisfied with the products I've bought from you. Would it be possible to have a regular delivery every 2 months ( 10 canes maple syrup + 5 boxes maple cookies) Thank you for your reply.
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Simone C.
Rating: 3 out of 5
following a purchase from 24/06/2023
The order went well, as did the delivery of the non-fresh products. On the other hand, the delivery of fresh products (€14 extra delivery) had a lot of trouble getting to my delivery address indicated on the order form. Delivered the 1st time, delivered to my home the 2nd time (wrong address given to the delivery company) even though I had asked for it at work. The person in charge of delivery was kind enough to call me to find out where he should deliver the 3rd time, which saved the goods from breaking the cold chain - phew!
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Frederic S.
Rating: 3 out of 5
following a purchase from 15/06/2023
Hello. The person to whom I gave the gift, in this case my father for Father's Day, did not receive it in time. Delivery was 2 days late, so 2 stars down.
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Stéphanie G.
Rating: 4 out of 5
following a purchase from 11/06/2023
Fast delivery and package as ordered
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Lieve H.
Rating: 4 out of 5
following a purchase from 11/06/2023
Fast delivery, smooth handling. Good products.
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Bernard C.
Rating: 4 out of 5
following a purchase from 07/06/2023
On-time delivery in accordance with the commitment forecast by telephone communication.
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Priscil D.
Rating: 4 out of 5
following a purchase from 04/06/2023
We would have liked to have received a small gift from you, given the number of bottles we took from you.
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Céline G.
Rating: 3 out of 5
following a purchase from 26/05/2023
The product was as described, but I asked for a gift package which was not made and which I paid for and I had asked for the addition of a note which was not put all my displeasure.
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Ann W.
Rating: 4 out of 5
following a purchase from 20/05/2023
You wrapped the bottles very well, the box looked a bit beaten up, I was scared to open it but everything was perfect, thanks. This makes a great gift.
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Francis R.
Rating: 4 out of 5
following a purchase from 10/05/2023
Transport (delivery price) for Belgium is too high. The product is very good.
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Emilie H.
Rating: 4 out of 5
following a purchase from 12/05/2023
Package conforms. Very satisfied.
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Philippe C.
Rating: 4 out of 5
following a purchase from 07/05/2023
I would like to thank you for the excellent service. Sincerely
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Joachim F.
Rating: 4 out of 5
following a purchase from 09/05/2023
Unfortunately, not all items were available in the store. Everything else TippTopp!
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Cata N.
Rating: 4 out of 5
following a purchase from 08/05/2023
Well
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Hervé D.
Rating: 4 out of 5
following a purchase from 07/05/2023
Glad to have found in France this whisky that I had tasted in Montreal
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Philippe G.
Rating: 4 out of 5
following a purchase from 06/05/2023
Hello, Fast and quality service. But a little disappointed by the product itself: WINE that does not correspond to the European taste standard (gas residue, slightly "sweet")
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Volker S.
Rating: 3 out of 5
following a purchase from 30/04/2023
Have received order only half. Other half was delivered after complaint
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Rapy M.
Rating: 4 out of 5
following a purchase from 19/04/2023
Top products Very satisfied
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Sybille T.
Rating: 4 out of 5
following a purchase from 16/04/2023
Very satisfied with my order. A downside however for the box of herbal tea that arrived literally crushed under the beers. It was to offer to a lover of herbal tea and for the blow we could not offer because the packaging was ruined.
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Mélissa S.
Rating: 3 out of 5
following a purchase from 15/04/2023
I ordered a box set but did not receive the glasses
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Arnaud M.
Rating: 3 out of 5
following a purchase from 12/04/2023
Order in 2 shipments. Groceries and frozen food. I had to wait a week to receive the frozen. No information before I asked. A problem with chronopost it seems.
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Odette J.
Rating: 4 out of 5
following a purchase from 11/04/2023
Some cookies were broken
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