Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 3 and 4 stars

Reset filters
T
thierry L.
Rating: 4 out of 5
following a purchase from 04/12/2022
all went well, one package a little crushed inside but it will do.
Translated reviews
M
Michelle É.
Rating: 4 out of 5
following a purchase from 02/12/2022
Hello, parcel arrived well at the relay, articles packed carefully only hitch the box used was a little too voluminous for the quantity of ordered products
Translated reviews
F
FRANCOIS T.
Rating: 3 out of 5
following a purchase from 01/12/2022
package arrived partially opened, gift box damaged inside the package.bottles of beer (well protected) and gin have resisted
Translated reviews
N
Nathalie L.
Rating: 4 out of 5
following a purchase from 29/11/2022
Package well packed. Received in another place than the one defined...disappointed. Gift in the package: 1 cake....disproportionate/to the amount.ordered.
Translated reviews
G
Gérard G.
Rating: 4 out of 5
following a purchase from 28/11/2022
Fast delivery, no problem. The cookies are always nice
Translated reviews
A
Andrea A.
Rating: 4 out of 5
following a purchase from 27/11/2022
Good products
Translated reviews
A
Alain B.
Rating: 4 out of 5
following a purchase from 26/11/2022
The products are varied and of high quality. The after-sales service, if needed, is very reactive and efficient.
Translated reviews
C
Camille F.
Rating: 4 out of 5
following a purchase from 28/11/2022
The package arrived damaged... But fortunately all the products were intact. Very fast service and very good quality products!
Translated reviews
P
Pascal R.
Rating: 4 out of 5
following a purchase from 26/11/2022
Fast delivery and the bottles were well packaged.
Translated reviews
F
Frida R.
Rating: 3 out of 5
following a purchase from 27/11/2022
The carrier is lamentable.
Translated reviews
R
Roland B.
Rating: 3 out of 5
following a purchase from 25/11/2022
I have not received the entire order (two boxes are missing) and no notice from you for the balance...
Translated reviews
Response from Les Trésors d’Érable
Guten Morgen,
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen
L
Luc D.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very serious and good quality
Translated reviews
J
Jean-philippe R.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very nice. Delivery conforms with a cool little gift...
Translated reviews
J
Jean-Pascall N.
Rating: 3 out of 5
following a purchase from 20/11/2022
I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed
Translated reviews
K
König W.
Rating: 4 out of 5
following a purchase from 20/11/2022
Delivery fast. Everything as expected.
Translated reviews
T
Thierry O.
Rating: 3 out of 5
following a purchase from 20/11/2022
No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package
Translated reviews
L
Lionel B.
Rating: 3 out of 5
following a purchase from 20/11/2022
A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.
Translated reviews
S
Sophie S.
Rating: 4 out of 5
following a purchase from 18/11/2022
I am missing 1 item in my package Maple cream cookie
Translated reviews
A
Aurelie W.
Rating: 4 out of 5
following a purchase from 16/11/2022
Package received in perfect condition. Just have to taste it. I recommend without hesitation.
Translated reviews
L
Louise F.
Rating: 3 out of 5
following a purchase from 14/11/2022
The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.
Translated reviews
C
Celine R.
Rating: 4 out of 5
following a purchase from 14/11/2022
The order is correct and in good condition! On the other hand the state of the box left much to be desired! I got a very damaged and open box! Without tape on it! I strongly advise you to change your delivery company!
Translated reviews
R
Raphaelle G.
Rating: 4 out of 5
following a purchase from 11/11/2022
Received my order quickly and very happy
Translated reviews
D
Detlef R.
Rating: 3 out of 5
following a purchase from 15/11/2022
The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!
Translated reviews
S
Samantha D.
Rating: 3 out of 5
following a purchase from 13/11/2022
arrived in due form but the box offered is unfortunately very damaged
Translated reviews
J
JF F.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast turnaround and very good customer service
Translated reviews
L
Lionel D.
Rating: 3 out of 5
following a purchase from 06/11/2022
Offering an empty gift box and letting the order think it's a box of cakes is borderline, when will the next order be ????
Translated reviews
C
Christine R.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast, very well packaged. Expiration date a little fast for the peanut butter I wanted to give for Christmas!
Translated reviews
C
Clara L.
Rating: 4 out of 5
following a purchase from 31/10/2022
👍
Translated reviews
A
AIDA D.
Rating: 4 out of 5
following a purchase from 31/10/2022
the only regret is not to receive the gifts according to the codes
Translated reviews
P
Pierre B.
Rating: 4 out of 5
following a purchase from 31/10/2022
Always on top
Translated reviews
C
Christine F.
Rating: 4 out of 5
following a purchase from 22/10/2022
The maple syrup is delicious and the maple candles smell divine, exactly the fall scent I was looking for. I was disappointed by the cranberries which contain sugar (but are very good) and by the maple vinegar which smells very strong of spirit vinegar (it almost looks like ether) and has no maple taste. But I will order again the maple candles, they are really "top". The package arrived quickly and was very well packaged, and thank you for the delicious gift sample cookies.
Translated reviews
C
C. B.
Rating: 4 out of 5
following a purchase from 25/10/2022
problem with the delivery... relay point where the carrier did not deliver... I had to go to another relay point...
Translated reviews
P
Prunes L.
Rating: 3 out of 5
following a purchase from 25/10/2022
The top is whiskey
Translated reviews
N
nadine M.
Rating: 3 out of 5
following a purchase from 24/10/2022
high prices
Translated reviews
P
Pit pascal P.
Rating: 4 out of 5
following a purchase from 17/10/2022
A product appreciated for its original particularity.
Translated reviews
G
GUY M.
Rating: 3 out of 5
following a purchase from 15/10/2022
quality product, easy to order, but the delivery is not great, 2 times damaged package
Translated reviews
C
Catherine L.
Rating: 4 out of 5
following a purchase from 10/10/2022
Whisky with maple syrup delicious. On the other hand, delivery problems: should arrive in a parcel relay on 13/10, the deliveryman went to my house! I asked for a parcel relay because I'm not always there during the day. I ask again for another parcel relay ... the deliveryman goes again to my house! Finally today, 22/10, I found it in a parcel relay (not the one requested).
Translated reviews
N
Nadine P.
Rating: 4 out of 5
following a purchase from 10/10/2022
Complete order! Fast delivery Good products
Translated reviews
V
Vincent S.
Rating: 4 out of 5
following a purchase from 04/10/2022
Order quickly shipped delivery charges a little expensive to my taste but it's like paying with taxes in Quebec. One star less for me because the delivery was not respected by the company that delivers. Otherwise, the website is great.
Translated reviews
J
Julie F.
Rating: 4 out of 5
following a purchase from 01/10/2022
Products arrived very quickly, and very well packaged! Unfortunately, the jar of maple butter was broken and spilled into the box
Translated reviews
We use cookies for audience measurement and improving user experience.