Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
The poor tracking of the carrier prevented me from placing an order for Christmas to avoid a delay in delivery and not having my order in time. I reported it by email to Trésors d'Erable without any answer. The relay point broke its contract, resulting in a change of relay point and a delay in delivery - I only found out about this when I went to the news centre.
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Jocelyne T.
Rating: 4 out of 5
following a purchase from 06/12/2021
Hello Very good product that I recommend has soon for the next order Happy New Year to all
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Sabine M.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very fast in delivery and answering the request I will advise to many thanks
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Sev C.
Rating: 4 out of 5
following a purchase from 03/12/2021
Very good products but delivery complicated when you work!
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stephane R.
Rating: 4 out of 5
following a purchase from 22/11/2021
Order received quickly, with suitable packaging. Very good products, I would order again without hesitation and I recommend !!!!
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Pierre L.
Rating: 4 out of 5
following a purchase from 06/12/2021
Products of qualities and very well packed, fast delivery, on the other hand 2 small candies for an order of 180€ a little petty better to put nothing
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Céline T.
Rating: 3 out of 5
following a purchase from 05/12/2021
I paid extra for the gift wrap but nothing is wrapped and it's just paper bags but not gift wrap. Too bad otherwise great products
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Jean-Michel A.
Rating: 3 out of 5
following a purchase from 05/12/2021
Too bad I found the mustard jar open
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Pierre B.
Rating: 4 out of 5
following a purchase from 04/12/2021
The products are great, but the delivery to review, the delivery was made 24 hours after the date given by the sender!!!
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RAYMOND F.
Rating: 4 out of 5
following a purchase from 29/11/2021
I put 4 because all the items are for the holidays
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Isabelle B.
Rating: 4 out of 5
following a purchase from 01/12/2021
Very fast delivery. However the boxes of cookies were open. Otherwise the rest of the order was ok
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ANNE-MARIE I.
Rating: 3 out of 5
following a purchase from 27/11/2021
Very fast delivery. Everything was fine except for a metal can of maple syrup that was stuck. I decanted the contents into another container. It was not a gift, fortunately. I love the products on this site.
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Odile G.
Rating: 4 out of 5
following a purchase from 27/11/2021
Well received in time. However a small remark: the boxes of maple leaf cookies were badly closed, I had to replace the sticker (on the 15 boxes!)
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Pascale G.
Rating: 4 out of 5
following a purchase from 27/11/2021
It's the delivery that's a problem!!! GLS, really not top!!! otherwise, the company is efficient!!!
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Aude B.
Rating: 4 out of 5
following a purchase from 26/11/2021
Good value for money, excellent order processing and tracking. Very good products.
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Philippe B.
Rating: 4 out of 5
following a purchase from 21/11/2021
Quick and tasty
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Loreen M.
Rating: 3 out of 5
following a purchase from 20/11/2021
The box of cakes was a bit damaged and the label that closed the lid was not maintained (and does not stick by the way, I put tape ^^)... For a gift, it's a bit average but it's not serious... The rest was well packaged and the delivery was fast. For the products themselves, I can't say anything! Thanks for the little gift with my products!
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Jennifer S.
Rating: 4 out of 5
following a purchase from 15/11/2021
Very good despite a small oversight in the order but problem quickly resolved
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Laurence D.
Rating: 3 out of 5
following a purchase from 18/11/2021
Products received quickly except for the poutine which took more than 8 days to arrive. The shipping price is exaggerated, it is more expensive than the product. I got screwed.
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Alain D.
Rating: 3 out of 5
following a purchase from 18/11/2021
A lot of cardboard packaging for very small products. They will be dropped at Christmas so I can't comment on the quality.
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Céline S.
Rating: 3 out of 5
following a purchase from 16/11/2021
I put 3 stars because there was an error on my order and I have no news. I reported it on the site and on the phone but to date nothing has been resolved. The delivery was respected and the products are well packed.
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Patrick S.
Rating: 4 out of 5
following a purchase from 16/11/2021
Everything was fine, except for the delivery because the Point Relais no longer exists and your carrier had dropped it off there anyway. Fortunately, the relay point gave it to me anyway, even though it had long since indicated that it was no longer a relay point.
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Helene B.
Rating: 3 out of 5
following a purchase from 13/11/2021
I could not apply the promised discount, I got a coupon but I have to recommend
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Martine C.
Rating: 4 out of 5
following a purchase from 10/11/2021
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Dominique A.
Rating: 4 out of 5
following a purchase from 10/11/2021
Super fast service. Everything well packaged, appreciated the little gift of cookies. Only negative note the service with GLS which did not transcribe the address well. But after several calls and messages the package arrived safely
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Florence T.
Rating: 3 out of 5
following a purchase from 30/10/2021
My package was incomplete when it was delivered.
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NATHALIE I.
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast and careful delivery, items as per photos
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Nanouk C.
Rating: 4 out of 5
following a purchase from 31/10/2021
The package was received on time! Very good products
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Angelika S.
Rating: 4 out of 5
following a purchase from 01/11/2021
Fast delivery which was also very well packaged. The goods are delivered undamaged (bottle and 2 glasses).
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roland K.
Rating: 4 out of 5
following a purchase from 29/10/2021
Order received quickly.
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Magali J.
Rating: 3 out of 5
following a purchase from 27/10/2021
Delivery of frozen product was catastrophic despite the price. No commercial gesture. Otherwise the quality of the products is good.
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patricia B.
Rating: 4 out of 5
following a purchase from 18/10/2021
Ras it corresponds to my expectations
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Jean-Pierre T.
Rating: 4 out of 5
following a purchase from 18/10/2021
The delivery was fast and the products ordered arrived in good condition.
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catherine R.
Rating: 3 out of 5
following a purchase from 15/10/2021
The products ok arrived two boxes dented but that's nothing. Delivery late by one day. Without having been warned by mail. I had to wait a whole day to receive my order. I'm very happy with the quality of the products.
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Jean-Marie C.
Rating: 4 out of 5
following a purchase from 12/10/2021
Order validated quickly, fast delivery, no problems.
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Uwe H.
Rating: 4 out of 5
following a purchase from 12/10/2021
Two very good and tasty gentle droplets Always again
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odile F.
Rating: 4 out of 5
following a purchase from 12/10/2021
I would have told you: EVERYTHING really perfect... But the Pop-Corns were not too edible.... But that's okay...
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JOSE C.
Rating: 4 out of 5
following a purchase from 05/10/2021
incomplete order
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marie S.
Rating: 4 out of 5
following a purchase from 10/10/2021
The maple syrup of your brand is really the best I have tasted (for my part, I mix, in equal parts, golden and amber), the whisky liqueur is a new experience for European palates used to traditions, I must come back!
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François M.
Rating: 4 out of 5
following a purchase from 10/10/2021
I received my order very quickly. But the bottle is dirty, with traces of liquids... I hope it is not due to a leak during transport...
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