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P
Rating: 3 out of 5
Delivery time is way too long, ordered on September 3 and only received (going to pick up) on September 13, no home delivery but paid for it anyway
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Reviews 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Too bad the delivery went very badly. UPS regularly messes up like many carriers
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A
Rating: 3 out of 5
The shipping costs for frozen goods are exorbitant. Moreover, nothing guarantees that the blueberry jam comes from Canada or that the blueberries come from there, nothing is indicated on the jar
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M
Rating: 3 out of 5
Very good product but no response to my complaint regarding an order error that I reported within the hour that followed. Disappointment of not being able to order the products I needed in the end.
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M
Rating: 4 out of 5
The quality of the syrup is good. Be careful with the maple butter - it is much smaller than it appears.
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C
Rating: 3 out of 5
The order / tracking perfect. However, the delivery.... the first package received was impeccable. The second package delivered after a complaint, bottles that were not in the original box, super sticky and one item less out of 12, the caps detached. I exchanged, sent photos to your services and .... nothing Best regards Mrs. Ameur
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L
Rating: 4 out of 5
The products met my expectations, but I am surprised by the appearance of the Celebration biscuits which seem to have had temperature change issues... Certainly the expiration date was slightly exceeded (hence the attractive price), but this has never affected the quality of biscuits...
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K
Rating: 3 out of 5
Unfortunately, the Celebration TRUFFÉES ÉRABLE have already reached the expiration date of 18.08.2025. I wanted to give it as a gift at the end of September, but I can no longer do that. These should have at least 3 months of shelf life displayed after delivery. Since I intentionally chose the regular price and not the reduced ones, I am dissatisfied with the delivery. What a shame.
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M
Rating: 4 out of 5
Excellent service
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J
Rating: 3 out of 5
Pros: 1. Clear web store that navigates easily and quickly. 2. Wide range of Canadian products 3. Sufficient payment methods 4. Offered discounts (bulk discount, newsletter subscription) Cons: 1. Insufficient shipping methods 2. Among the shipping methods, an option for a pickup point is offered.
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P
Rating: 4 out of 5
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
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E
Rating: 3 out of 5
In fact, the loyalty discount only covers the shipping costs.
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C
Rating: 4 out of 5
Very good products
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A
Rating: 4 out of 5
Good products but I haven't tasted everything yet.
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J
Rating: 4 out of 5
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
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C
Rating: 4 out of 5
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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J
Rating: 4 out of 5
Pleasant whisky.
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M
Rating: 4 out of 5
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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C
Rating: 4 out of 5
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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M
Rating: 4 out of 5
The products are a good value for money and the delivery is fast.
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G
Rating: 3 out of 5
we are not satisfied UPS it took several days to find our package not to mention the time spent on the phone Best regards
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A
Rating: 3 out of 5
I had ordered a bottle of rum which I learned during the receipt of my other items was no longer available and therefore refunded. I would have preferred to wait and receive it and simply a message indicating this before shipping...
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P
Rating: 4 out of 5
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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L
Rating: 4 out of 5
It's a shame there was plastic packaging inside the box.
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D
Rating: 4 out of 5
Very good this maple syrup
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B
Rating: 4 out of 5
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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C
Rating: 4 out of 5
Good product, very responsive customer service
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A
Rating: 3 out of 5
satisfaction yes and no - no because the metal biscuit box I ordered to open arrived dented.
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A
Rating: 4 out of 5
Good
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J
Rating: 3 out of 5
Only received 1 out of 4 liters, but they shipped the missing syrup fast
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F
Rating: 4 out of 5
Package arrived as agreed, original products but I am waiting for feedback on one not "fresh"
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M
Rating: 4 out of 5
The expiration dates are too close to the limit
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C
Rating: 4 out of 5
Great thanks :)
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D
Rating: 3 out of 5
The products are good but delivery can take 2 weeks as was my case the site says in stock but when the order is placed and time passes without news we write on FB and we are told it's normal I'm out of stock you have to wait and not even compensation for the wait
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D
Rating: 3 out of 5
the initial delivery date was not respected. Best regards
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F
Rating: 4 out of 5
.
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S
Rating: 4 out of 5
Thank you very much
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H
Rating: 4 out of 5
Faster delivery times than those indicated.
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J
Rating: 3 out of 5
Fast delivery but a bit disappointed by the product
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T
Rating: 3 out of 5
Two items from the order were missing, but were billed with the note "waiting for restock". Unfortunately, there was no indication of when and how the missing items would be sent or whether the money for the missing items would be refunded.
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