Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 825 published reviews
5 6 754 86% 4 505 6% 3 207 3% 2 132 2% 1 227 3%

Summary of reviews

Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.

Reviews 3 and 4 stars

Reset filters
G
Ghislaine D.
Rating: 4 out of 5
following a purchase from 01/06/2024
I received my parcel quickly, it's very good! I haven't tasted it yet, I'll have to check... it's a bit expensive, but if it's very good, it'll do.
Translated reviews
L
Laurence S.
Rating: 3 out of 5
following a purchase from 27/05/2024
The order was not delivered to the relay point chosen at the time of purchase and was delayed by 2 days. In addition, the packaging of the liquoreux was damaged.
Translated reviews
A
Alain S.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast and accurate delivery - just a little complicated on the delivery formula... but not important!
Translated reviews
M
Michel P.
Rating: 3 out of 5
following a purchase from 13/05/2024
Too sweet
Translated reviews
M
Marie Christelle B.
Rating: 4 out of 5
following a purchase from 06/05/2024
A liter jug of maple syrup leaked into the parcel, but the rest is fine.
Translated reviews
M
Marie Claude A.
Rating: 4 out of 5
following a purchase from 06/05/2024
1 item missing on delivery but sent promptly after claim
Translated reviews
D
Darleen R.
Rating: 3 out of 5
following a purchase from 07/05/2024
The package arrived way too late
Translated reviews
K
Karine D.
Rating: 3 out of 5
following a purchase from 04/05/2024
Not 100% satisfied because 2 items were missing (I sent you an unanswered e-mail about this).
Translated reviews
N
Nadine M.
Rating: 4 out of 5
following a purchase from 03/05/2024
Very good, as always
Translated reviews
T
Thierry D.
Rating: 4 out of 5
following a purchase from 03/05/2024
Quality products, fast shipment, delivery a little slower due to DPD pickup relays.
Translated reviews
I
Isabella W.
Rating: 4 out of 5
following a purchase from 01/05/2024
I am very satisfied, but I think it's a bit of a shame that the maple water is no longer available in the 330ml pack size.
Translated reviews
G
Genevieve R.
Rating: 4 out of 5
following a purchase from 16/04/2024
Perfect
Translated reviews
C
Corinne G.
Rating: 4 out of 5
following a purchase from 12/04/2024
Quick arrival
Translated reviews
R
Rousse M.
Rating: 4 out of 5
following a purchase from 09/04/2024
OK
Translated reviews
W
William V.
Rating: 4 out of 5
following a purchase from 10/04/2024
you sent me a voucher that didn't work when I paid...That's a bit misleading.
Translated reviews
M
Marcel L.
Rating: 4 out of 5
following a purchase from 10/04/2024
The parcel was beautifully packaged and the goods were very tasty and fresh. One star deducted because the jar containing the maple butter no longer had a vacuum in the lid and was therefore not sealed tightly. I eat it anyway and for taste 100 points.
Translated reviews
G
Gaelle S.
Rating: 4 out of 5
following a purchase from 09/04/2024
The products are in conformity but the deliveryman did not deliver the parcel at home I had to recover it in point relay with 10km of my place!
Translated reviews
M
Michelle É.
Rating: 4 out of 5
following a purchase from 30/03/2024
Hello, perfect service as always: carefully packed items, well-sealed parcel, only downside was the delivery: some relays were not open when the deliveryman came, fortunately the carrier warned me in time and I was able to change relays: "Les Trésors...." really needs to update its list of relays.
Translated reviews
J
Judy G.
Rating: 4 out of 5
following a purchase from 30/03/2024
Nothing is perfect! the products I bought are excellent. thank you.
Translated reviews
K
Karl-Heinz V.
Rating: 4 out of 5
following a purchase from 14/03/2024
Supply is fine, is also the only webshop I know of that has so many Canadian delicacies. Also very affordable! Only point of improvement is the shipping. Despite stock, it sometimes takes a long time before it actually ships, usually after a reminder from me.
Translated reviews
D
Dominique T.
Rating: 4 out of 5
following a purchase from 26/03/2024
Good product
Translated reviews
J
Joost V.
Rating: 3 out of 5
following a purchase from 19/03/2024
Did not receive my promised discount (10%)
Translated reviews
P
Patrick C.
Rating: 4 out of 5
following a purchase from 19/03/2024
Very good, pleasant in the mouth
Translated reviews
H
Hoarau J.
Rating: 4 out of 5
following a purchase from 20/03/2024
Shipping costs are a bit expensive...
Translated reviews
T
Thierry M.
Rating: 3 out of 5
following a purchase from 18/03/2024
order not complete, email sent.
Translated reviews
A
Albane C.
Rating: 3 out of 5
following a purchase from 09/03/2024
Order RAS. Very well packed. BUT LAMENTABLE DELIVERY. parcel dropped off at another relay than the one initially chosen without any information. It took me more than 1 hour to find my parcel.
Translated reviews
N
Nadezhda T.
Rating: 3 out of 5
following a purchase from 06/03/2024
The truth is that I was looking for cranberry juice without added sugar and I was a little surprised when I tasted the drink, as it contains sugar.
Translated reviews
R
Raffaella M.
Rating: 4 out of 5
following a purchase from 24/02/2024
Excellent wild blueberry juice,I take off one star because I can't get in touch with the staff via email. Written more than once with no response
Translated reviews
E
Eric H.
Rating: 4 out of 5
following a purchase from 20/02/2024
Perfect except for chronofresh delivery
Translated reviews
E
Eva D.
Rating: 4 out of 5
following a purchase from 18/02/2024
Not too long a wait for delivery and very good products.
Translated reviews
N
Nathalie B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast delivery
Translated reviews
A
Aurelie G.
Rating: 4 out of 5
following a purchase from 12/02/2024
Thank you for your responsiveness
Translated reviews
P
Philippe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
.
Translated reviews
M
Marie R.
Rating: 4 out of 5
following a purchase from 07/02/2024
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
Translated reviews
P
Patrick H.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
Translated reviews
P
Paluelmarmont D.
Rating: 4 out of 5
following a purchase from 05/02/2024
Serious supplier
Translated reviews
C
Christine F.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
Translated reviews
Y
Yolande P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Perfect
Translated reviews
B
Bethgnies J.
Rating: 3 out of 5
following a purchase from 14/01/2024
Cool
Translated reviews
P
Patricia F.
Rating: 4 out of 5
following a purchase from 28/01/2024
I was interested in the dented maple syrup tins, but it was hard to find out if there were any in stock. What a shame!
Translated reviews
We use cookies for audience measurement and improving user experience.