Customer reviews of Les Verts Moutons

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 770 published reviews
5 1 486 84% 4 199 11% 3 45 3% 2 16 1% 1 24 1%

Summary of reviews

Les Verts Moutons consistently delivers reliable, well-packaged products that meet ecological needs and are valued for their effectiveness. Customers highlight meticulous service, fast and careful shipping, and quick responses to questions, with repeat orders and strong recommendations. The ceramic beads and related items are described as easy to use, producing noticeable improvements in water taste and quality, and the product range is praised for its wide selection and clear descriptions. Overall, the shopping experience combines professional staff, prompt delivery, and trusted, quality items that customers regularly reorder.

Reviews 1 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
I am happy
Translated reviews
Response from Les Verts Moutons
Thank you for your support and your positive feedback on our products. Your 4 stars encourage us to continue our mission of environmental preservation with enthusiasm.
S
Sylvie J.
Rating: 4 out of 5
following a purchase from 23/07/2025
Could be better by avoiding sending 30 ceramic beads in a large cardboard package. Hello economic lesson!!!!
Translated reviews
Response from Les Verts Moutons
Thank you for taking the time to write us this comment, which we will take into account. Your 4 stars encourage us to continue enthusiastically with our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
Translated reviews
Response from Les Verts Moutons
Thank you very much for your support and your positive appreciation of our customer service. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 4 out of 5
Will they last long?
Translated reviews
Response from Les Verts Moutons
Thank you very much for your support and your positive appreciation of our ceramic beads. Please know that they are designed to last about ten years! Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 4 out of 5
It's been 8 days since my dog has been wearing this collar and no ticks so far
Translated reviews
Response from Les Verts Moutons
Thank you for your feedback, we are delighted that this product suits you! Your 4 stars encourage us to continue our mission for co-responsible and natural solutions with enthusiasm.
A
Acheteur Vérifié
Rating: 4 out of 5
Super happy with the quality of the water with the ceramic pearls
Translated reviews
Response from Les Verts Moutons
Thank you very much for your testimony, we are very happy to know that you appreciate our products! Your 5 stars encourage us to continue enthusiastically with our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 4 out of 5
The ceramic pearls seem effective. Use only with cold water. I just find them very expensive to buy.
Translated reviews
Response from Les Verts Moutons
Thank you for your support, we are delighted to know that you appreciate our products. We take note of your comment on the price; it should also be considered that these are products that last about ten years :-) In any case, know that your 4 stars encourage us to continue our mission of environmental preservation with enthusiasm.
A
Acheteur Vérifié
Rating: 4 out of 5
The package was lost but after contacting customer service, the problem was resolved
Translated reviews
Response from Les Verts Moutons
Hello, thank you for taking the time to testify about the quick and effective handling of this delivery issue by our customer service. We hope that our products give you complete satisfaction. Please know that your 4 stars encourage us to continue our mission in favor of environmental preservation!
A
Acheteur Vérifié
Rating: 4 out of 5
clear site order received quickly just missing an informative product notice in the package there is information on the site of course but the notice you sent me by email was more complete thank you
Translated reviews
Response from Les Verts Moutons
Thank you very much for your 4 stars, we are delighted to know that you appreciate our products. We take note of your comment and will adjust the product sheet accordingly.
A
Acheteur Vérifié
Rating: 4 out of 5
In the kettle, despite 25 pearls, the water is cloudy and has limescale so I am disappointed about that...
Translated reviews
Response from Les Verts Moutons
Hello Delphine, we acknowledge your message. Please feel free to contact our after-sales service to find a solution (maintenance and usage advice or exchange if the product is defective), by email: [email protected]. Have a nice day!
C
Celine V.
Rating: 1 out of 5
following a purchase from 22/02/2025
This is the second time I contact the company regarding a defective Cera bottle and I have received no response. I am really disappointed.
Translated reviews
Response from Les Verts Moutons
Hello Céline, we acknowledge your message and apologize for this inconvenience. It seems that you have not received the last message from our customer service, following several exchanges. We were proposing to send you a new intox filter (since it seems that this is the part that is causing the problem). We were simply waiting for confirmation of the shipping address. Otherwise, this filter will be shipped to you on March 10. Have a nice weekend, The Green Sheep Team
P
Pierre-Nicolas C.
Rating: 4 out of 5
following a purchase from 19/02/2025
50 cl bottle protection socks Megas used!! (Previous purchases 2020 or 2021....) Why can't we find this accessory?
Translated reviews
Response from Les Verts Moutons
Hello Pierre-Nicolas, we take good note of your remark. You can find the replacement part on our site at the following address: https://lesvertsmoutons.com/collections/accessoires/products/pieces-detachees-ceragourde?variant=46315260379303 Have a nice day, The Verts Moutons Team
M
Marie L.
Rating: 4 out of 5
following a purchase from 07/02/2025
Speed of delivery and quality of the product
Translated reviews
S
Sylvie A.
Rating: 4 out of 5
following a purchase from 03/03/2025
Order ok, fast and careful shipping. I would have appreciated that the bottle came with a user guide. For the toothpaste, there is no information in French.
Translated reviews
Response from Les Verts Moutons
Hello Sylvie, we take good note of your remark. We will resend you the user guide (provided in principle on the label attached to the bottle) by email. Regarding the toothpaste, it is indeed a product made in Austria, so the label is in German. You will find all the explanations in French here: https://lesvertsmoutons.com/collections/bien-etre/products/perles-ceramique-dentifrice Have a nice day!
M
Mich�Le G.
Rating: 4 out of 5
following a purchase from 13/02/2025
Easy to use and the product corresponds well to what was announced. My tap water is now very drinkable, without the unpleasant smell of chlorine. Thank you
Translated reviews
Response from Les Verts Moutons
Thank you immensely for your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 4 out of 5
Ease of use and maintenance for a reasonable cost.
Translated reviews
Response from Les Verts Moutons
Thank you immensely for your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to continue enthusiastically with our mission of environmental preservation.
A
Acheteur Vérifié
Rating: 1 out of 5
I paid the delivery fees in chronopost 18.70 € and the delivery was "converted" to colissimo, order placed on January 2nd and my daughter received her gift on the 10th. When I asked for a refund for the delivery, no one bothered to respond to me. I will never come back to you again.
Translated reviews
Response from Les Verts Moutons
Hello Agnès, we acknowledge your message and understand your disappointment. We have opened a complaint file with our carrier to identify the source of this error. However, upon verification, we have not received any message from you. The customer service will contact you as soon as possible to offer you compensation.
A
Acheteur Vérifié
Rating: 4 out of 5
Neatly presented and fast delivery. Just one regret: these items remain expensive for the average person…
Translated reviews
Response from Les Verts Moutons
Hello, thank you for your 4 stars and thank you for taking the time to give us this feedback. Regarding the price of our products, it is also important to consider that the ceramic is effective for about ten years. Using 15 ceramic beads therefore costs about 10 cents per month to enjoy tap water again, which remains very reasonable, especially when compared to the price of bottled water :-)
We use cookies for audience measurement and improving user experience.