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Rating: 4 out of 5
Fast shipping.
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Customer reviews of Les Verts Moutons
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 770 published reviews
Summary of reviews
Les Verts Moutons consistently delivers reliable, well-packaged products that meet ecological needs and are valued for their effectiveness. Customers highlight meticulous service, fast and careful shipping, and quick responses to questions, with repeat orders and strong recommendations. The ceramic beads and related items are described as easy to use, producing noticeable improvements in water taste and quality, and the product range is praised for its wide selection and clear descriptions. Overall, the shopping experience combines professional staff, prompt delivery, and trusted, quality items that customers regularly reorder.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Not enough hindsight to judge the effectiveness of the merchandise. And did not have to deal with customer service.
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Rating: 4 out of 5
This is the first time I use these ceramics, we'll see with time
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Rating: 4 out of 5
Speed of shipping, good information on order tracking and delivery, well-packaged parcel. Very satisfied with my purchase
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Rating: 4 out of 5
fast delivery satisfactory product
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Rating: 4 out of 5
Well-packaged product, and quality product!
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Rating: 4 out of 5
To recommend
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Rating: 1 out of 5
I did not receive my order!
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Response from Les Verts Moutons
Hello Amélie, according to the information provided by Colissimo, your order placed on Friday, January 15 and shipped on Wednesday, January 20 was indeed delivered to you on Friday, January 22. Could you confirm this? Have a nice day!
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Rating: 1 out of 5
The package was delivered open, no merchandise inside. Twice I sent an email, to date no response from the green sheep. Therefore, I cannot evaluate the product even though I am already convinced. However, the after-sales service, given the circumstances, is not really up to par. We are in a confinement period, but it remains very long nonetheless
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Response from Les Verts Moutons
Hello Nicolas, we are sincerely sorry for this inconvenience beyond our control. The Post has not yet returned your package to us, however, we will resend your order today. On the other hand, upon checking, we have not received any email from you at Customer Service. Do not hesitate to contact us at the address: [email protected]!
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Rating: 4 out of 5
Delivery to an address different from ours.
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Response from Les Verts Moutons
Hello, we acknowledge your message and are sorry for this error from the Post, independent of our will. Have a nice day!
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Rating: 4 out of 5
fast delivery, compliant products very happy. I have no feedback to evaluate the effectiveness of the products
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Rating: 4 out of 5
Beads delivered on time
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Rating: 4 out of 5
Good but too bad the frivolity/plastic balls as protections. Wood shavings would have sufficed
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Response from Les Verts Moutons
Hello, to contribute to environmental protection, we only use recyclable and biodegradable packaging. Our cushioning particles are not plastic but compostable and biodegradable corn (as specified on the invoice). Have a nice day!
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Very pleased with these ceramic pearls, I recommend
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Rating: 4 out of 5
I bought ceramic pearls that were recommended to me. Super packaging! There were pearls for kettle, for vase, and for carafe water. However, I don't see the point of separating them into bags and putting a small card with its utility since they are all identical, apart from selling them at different prices. I find the prices very high
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Rating: 1 out of 5
I still do not have the order, yet there was a colissimo of 5.8€. For the rest of the notes, I am waiting to have the beads. I hope there will be a commercial gesture.
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Response from Les Verts Moutons
Hello Didier, verification made with the Post Office, your package was indeed delivered on January 7th. We are sorry for this delay independent of our will. Do not hesitate to leave us your opinion on the beads! Have a nice day
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Rating: 4 out of 5
shipping costs a bit expensive
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Rating: 4 out of 5
For now I am not convinced by the taste of the water. It is only slightly better than tap water.
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Rating: 4 out of 5
Impossible to reach you by phone
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Response from Les Verts Moutons
Hello, we remain reachable by email at [email protected], feel free to leave us your contact details and the reason for your request, so that we can call you back!
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Still to see in use
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Rating: 4 out of 5
Not possible to evaluate the products as it's for a gift, except for the soap that I've started using. Pleasant to the touch of the skin but so far no apparent change for redness and dryness.
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