Customer reviews of Les Verts Moutons

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 770 published reviews
5 1 486 84% 4 199 11% 3 45 3% 2 16 1% 1 24 1%

Summary of reviews

Les Verts Moutons consistently delivers reliable, well-packaged products that meet ecological needs and are valued for their effectiveness. Customers highlight meticulous service, fast and careful shipping, and quick responses to questions, with repeat orders and strong recommendations. The ceramic beads and related items are described as easy to use, producing noticeable improvements in water taste and quality, and the product range is praised for its wide selection and clear descriptions. Overall, the shopping experience combines professional staff, prompt delivery, and trusted, quality items that customers regularly reorder.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 2 out of 5
Quickly address the ordered product that has already been resolved by the customer
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Response from Les Verts Moutons
Hello Mrs. Le Corroller-Esarte, your order from June 17 was shipped the same day by tracked letter. Verification with the Post Office shows that this letter seems to have been delayed or lost. We have just opened a complaint file. Please excuse us for this inconvenience beyond our control. According to our guarantee, your order will be reshipped to you within 24 to 48 hours maximum. We hope this solution will give you complete satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery
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Response from Les Verts Moutons
Thank you very much for your support and your positive appreciation of our customer service. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
Will they last long?
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Response from Les Verts Moutons
Thank you very much for your support and your positive appreciation of our ceramic beads. Please know that they are designed to last about ten years! Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
It's been 8 days since my dog has been wearing this collar and no ticks so far
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Response from Les Verts Moutons
Thank you for your feedback, we are delighted that this product suits you! Your 4 stars encourage us to continue our mission for co-responsible and natural solutions with enthusiasm.
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Acheteur Vérifié
Rating: 4 out of 5
Super happy with the quality of the water with the ceramic pearls
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Response from Les Verts Moutons
Thank you very much for your testimony, we are very happy to know that you appreciate our products! Your 5 stars encourage us to continue enthusiastically with our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
The ceramic pearls seem effective. Use only with cold water. I just find them very expensive to buy.
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Response from Les Verts Moutons
Thank you for your support, we are delighted to know that you appreciate our products. We take note of your comment on the price; it should also be considered that these are products that last about ten years :-) In any case, know that your 4 stars encourage us to continue our mission of environmental preservation with enthusiasm.
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Acheteur Vérifié
Rating: 4 out of 5
The package was lost but after contacting customer service, the problem was resolved
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Response from Les Verts Moutons
Hello, thank you for taking the time to testify about the quick and effective handling of this delivery issue by our customer service. We hope that our products give you complete satisfaction. Please know that your 4 stars encourage us to continue our mission in favor of environmental preservation!
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Acheteur Vérifié
Rating: 4 out of 5
clear site order received quickly just missing an informative product notice in the package there is information on the site of course but the notice you sent me by email was more complete thank you
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Response from Les Verts Moutons
Thank you very much for your 4 stars, we are delighted to know that you appreciate our products. We take note of your comment and will adjust the product sheet accordingly.
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Acheteur Vérifié
Rating: 4 out of 5
In the kettle, despite 25 pearls, the water is cloudy and has limescale so I am disappointed about that...
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Response from Les Verts Moutons
Hello Delphine, we acknowledge your message. Please feel free to contact our after-sales service to find a solution (maintenance and usage advice or exchange if the product is defective), by email: [email protected]. Have a nice day!
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Pierre-Nicolas C.
Rating: 4 out of 5
following a purchase from 19/02/2025
50 cl bottle protection socks Megas used!! (Previous purchases 2020 or 2021....) Why can't we find this accessory?
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Response from Les Verts Moutons
Hello Pierre-Nicolas, we take good note of your remark. You can find the replacement part on our site at the following address: https://lesvertsmoutons.com/collections/accessoires/products/pieces-detachees-ceragourde?variant=46315260379303 Have a nice day, The Verts Moutons Team
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Marie L.
Rating: 4 out of 5
following a purchase from 07/02/2025
Speed of delivery and quality of the product
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Sylvie A.
Rating: 4 out of 5
following a purchase from 03/03/2025
Order ok, fast and careful shipping. I would have appreciated that the bottle came with a user guide. For the toothpaste, there is no information in French.
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Response from Les Verts Moutons
Hello Sylvie, we take good note of your remark. We will resend you the user guide (provided in principle on the label attached to the bottle) by email. Regarding the toothpaste, it is indeed a product made in Austria, so the label is in German. You will find all the explanations in French here: https://lesvertsmoutons.com/collections/bien-etre/products/perles-ceramique-dentifrice Have a nice day!
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Mich�Le G.
Rating: 4 out of 5
following a purchase from 13/02/2025
Easy to use and the product corresponds well to what was announced. My tap water is now very drinkable, without the unpleasant smell of chlorine. Thank you
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Response from Les Verts Moutons
Thank you immensely for your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
Ease of use and maintenance for a reasonable cost.
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Response from Les Verts Moutons
Thank you immensely for your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to continue enthusiastically with our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
Neatly presented and fast delivery. Just one regret: these items remain expensive for the average person…
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Response from Les Verts Moutons
Hello, thank you for your 4 stars and thank you for taking the time to give us this feedback. Regarding the price of our products, it is also important to consider that the ceramic is effective for about ten years. Using 15 ceramic beads therefore costs about 10 cents per month to enjoy tap water again, which remains very reasonable, especially when compared to the price of bottled water :-)
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Acheteur Vérifié
Rating: 2 out of 5
Order from December 1st still not received....
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Response from Les Verts Moutons
Hello Martine, we acknowledge your message. Upon verification, your order shipped by us on December 2 is still in transit on the postal logistics platforms. You will be contacted as soon as possible by our after-sales service to find a solution!
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Acheteur Vérifié
Rating: 4 out of 5
extremely short timeframe, well done to you, and the filters give a better taste to the water, I am very happy!
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Response from Les Verts Moutons
Thank you very much for your testimony and your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
For now, the water tastes good. I just hope it lasts.
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Response from Les Verts Moutons
Thank you very much for your testimony and your support, we are delighted to know that you appreciate our products. Your 4 stars encourage us to enthusiastically continue our mission of environmental preservation.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, if possible improve the tracking of shipments
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Response from Les Verts Moutons
Thank you for this testimony and for your support, we are delighted to know that you appreciate our products. The tracking of shipments on the Post interface has indeed experienced failures in recent days, we regret it just like you. Your 4 stars encourage us to continue our mission of environmental preservation with enthusiasm.
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