Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 787 published reviews

Summary of reviews

The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.

Reviews 1 and 3 stars

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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 10/05/2022
GLS as a transport company are not the fastest - others can do better.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2021
'Very happy except for the delivery person.'
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2021
Carelessly just stuffed the basket into a box and sent it on its way. The item is not more special than comparable products, but significantly more expensive. You can do it, but you don't have to.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/04/2021
The delivery itself was without problems. The basket and contents arrived undamaged.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/10/2020
"The contents of the basket were poor quality. The glasses are so small you can't use them. The print on the plates was faded. The napkins just a thin offcut of material. Basket itself was decent, but everything inside it was very disappointing. Even the basket lining was poor quality."The contents of the basket...
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 18/06/2020
Very nice basket, just as it appears. The transport was not done in two days as contracted and paid for.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/06/2020
I received the order today, December 15th. The five gourmet baskets included in the order are stained and have grease residues since some of the products, specifically a buffalo terrine and a small package of a type of chocolate cookies, were broken and spilled all over the packaging, causing a large part of the items to spoil. I think the original packaging could have been significantly improved, so I am disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
'Impeccable delivery.'
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2016
'Delivery as described.'
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2015
'The basket is not worth 154 euros. The '
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