Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
5 2 438 89% 4 209 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.

Reviews 1 and 3 stars

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/04/2023
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/12/2022
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/12/2022
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/09/2022
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/07/2022
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 10/05/2022
GLS as a transport company are not the fastest - others can do better.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/05/2022
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/04/2022
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/03/2022
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/12/2021
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/08/2021
'Very happy except for the delivery person.'
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/07/2021
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2021
Carelessly just stuffed the basket into a box and sent it on its way. The item is not more special than comparable products, but significantly more expensive. You can do it, but you don't have to.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/04/2021
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/04/2021
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 04/04/2021
The delivery itself was without problems. The basket and contents arrived undamaged.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/10/2020
"The contents of the basket were poor quality. The glasses are so small you can't use them. The print on the plates was faded. The napkins just a thin offcut of material. Basket itself was decent, but everything inside it was very disappointing. Even the basket lining was poor quality."The contents of the basket...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/08/2020
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/07/2020
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Comprador verificado
Rating: 3 out of 5
following a purchase from 18/06/2020
Very nice basket, just as it appears. The transport was not done in two days as contracted and paid for.
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Comprador verificado
Rating: 1 out of 5
following a purchase from 16/06/2020
I received the order today, December 15th. The five gourmet baskets included in the order are stained and have grease residues since some of the products, specifically a buffalo terrine and a small package of a type of chocolate cookies, were broken and spilled all over the packaging, causing a large part of the items to spoil. I think the original packaging could have been significantly improved, so I am disappointed.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/06/2020
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/05/2020
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
'Impeccable delivery.'
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/12/2019
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/07/2019
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/07/2018
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/11/2016
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 08/09/2016
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/08/2016
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/06/2016
'Delivery as described.'
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/12/2015
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/10/2015
'The basket is not worth 154 euros. The '
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/08/2015
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 23/07/2015
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/04/2015
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/10/2014
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