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Rating: 4 out of 5
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Customer reviews of Lidia Crochet Tricot
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9,7
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Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Pleasant wool to work with. I crocheted a Knott cushion before and noticed that the different skeins were not the same length.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
Not very user-friendly site, birthday gift card does not arrive on the requested date, great difficulty in using the gift card....
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 3 out of 5
The package did not arrive at my home, I had to go pick it up
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Very good for the speed of delivery, but disappointed by the wool, beautiful colors, but this wool itches me, I wanted to make a poncho for my little girls and a shawl, I give up... I will order from you again, but acrylic, I have already seen colors in the kaméléon balls that I like... Sorry for this mixed review, but here it is, I give my opinion as you asked.... Best regards
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving your comment. We are sorry that the wool received does not meet your expectations. If you would like advice on our products most suitable for sensitive skin or specific needs, please do not hesitate to contact us by email at [email protected]; we will be happy to guide you. We wish you an excellent day.
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Rating: 4 out of 5
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 4 out of 5
I appreciated the quality of your products, I am considering another order for a project on your site. Small downside, the delivery was laborious, I had to call your colleagues who did what was necessary to retrieve my package, necessarily with a delay, but I am happy with this first experience with you. Thank you anyway for your seriousness and simplicity in your tutorials, I have only been crocheting for a year. Best regards, Marie Christine BERNAERT [email protected]
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Rating: 3 out of 5
Very disappointed with the quality of the threads. After several orders (one per month), I encountered problems with different skeins (NAYA and PRESTIGE). Without going into details, I did not have a customer service that met my expectations. To improve: your customer service, not attentive and with ready-made responses that go in your direction and certainly not in the customer's direction. Quality of some threads to review. I liked: the speed of order processing and shipping. Consequently, I will avoid placing an order.
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving us a comment and for ordering from us. As we explained in our email exchanges, our threads and wools undergo thorough quality controls; independently of that, incidents can occur and our customer service is always available and willing to resolve them as best as possible. Unfortunately, we cannot offer tailored solutions that comply with specific cases if no proof or precise description of the encountered problems is provided to us. We are pleased to confirm that you received your last order without incident or negative report. We hope you enjoy it. Best regards.
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Rating: 4 out of 5
Super shipping. Tutorial not as good as others. But a big thank you for your work.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
I have been Lidia Crochet for many years now and I am a fan of all these projects. However, I am extremely disappointed with the quality of the yarns I order from her site. Let me explain: regularly, if not every time, there are serious knots in the skeins of yarn. I must say that at first it was fine but now it's really annoying ?? I would like this problem to be resolved quickly for me but also for all those who order yarn. Otherwise, congratulations on the color choice ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 4 out of 5
The raffia is fine but the carrier was not satisfied because present at the house he put it in a relay point 5 km from the house while I paid to be delivered to my home
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Rating: 1 out of 5
I lost my access code I requested an update but I never received the email even in spam and since I received your email this morning it is not a problem of a non-existent email
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Rating: 4 out of 5
Shipping costs are very high For your yarn and cotton nothing to say
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Rating: 4 out of 5
I imagined it to be softer though
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Rating: 4 out of 5
The colors are super nice and there are very inexpensive yarns for beginners like me
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Rating: 4 out of 5
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order. We have noticed that you chose payment by bank transfer. This payment method means that your order remains pending until your payment is validated. As of today, we have not yet received confirmation of your payment. This is why you have not yet received your order. As soon as your payment is validated, your order will be processed. Please accept our best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 4 out of 5
I am satisfied with the wool and the order is fast, thank you.
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Rating: 4 out of 5
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Rating: 4 out of 5
Hello, The speed of the order.
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Rating: 4 out of 5
Fast delivery. The wool meets my expectations. I am not disappointed. Thank you Lidia for the tutorials.
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Rating: 4 out of 5
There would be a real improvement when certain wools or cottons or natural threads are out of stock... It's so long... Threads that we want to buy for summer are no longer available... Like the Rafaelo, color 05 for example, out of stock since the end of June... What interest is there in buying it in winter??? Thank you for really improving on this point...
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Rating: 2 out of 5
I will not order again
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 3 out of 5
Unfortunately, I cannot respond to you, I still have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.