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Rating: 4 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
The merchandise meets my expectations but regarding UPS it was very complicated to receive the package for 3 days we were told it would arrive at the end of the day and finally on the 4th it arrived... for 20 euros! for delivery it's expensive paid, too bad!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
the quality of the wool, the colors, the variety, and of course the prices
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Rating: 4 out of 5
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Rating: 4 out of 5
Change carrier otherwise nothing to say superb wool not disappointed
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Rating: 3 out of 5
Not happy with the delivery by UPS paying for home delivery, the delivery person gives 2 time slots and does not come to the house puts the package in a relay. He doesn't even call the customer. I stayed home during the given time slots. And never saw the delivery person otherwise the wool from Lidia is top and the delivery time is good
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
What I liked: the speed of handling and sending the order. What I like less: the balls I ordered have several knots. This is not the first time I have noticed this.
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Rating: 4 out of 5
Worldwide Relay delivery OK
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Rating: 2 out of 5
Delivery requested at home and package delivered to a relay point without the carrier calling me or presenting themselves at home. The delivery request at the order was not respected. Great dissatisfaction!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
The quality of the products
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
Hello, I was pleased to make the cushion for my old cats. But I keep making and unmaking the rounds, I can't find the stitches with these loops, I took a size 8 crochet and even with it I had trouble. Otherwise easy to undo.
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Rating: 4 out of 5
Hello, I am very satisfied with the follow-up and thank you very much Lidia for the crochet knitting.
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Rating: 4 out of 5
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Rating: 4 out of 5
Offer the tutorial when ordering all the wool for it automatically. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
The speed of information.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 4 out of 5
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Rating: 2 out of 5
I think you should change the carrier to UPS because it's a big hassle with them. I really like what you do on your site, but unfortunately if I see that it's still UPS for delivery, I will cancel my order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] You can also choose delivery to a relay point with Mondial Relay. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of order processing and shipping
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Rating: 2 out of 5
I still haven't received the order, I had clearly indicated the delivery address which is my home. The package was delivered directly to another address without going through my home, and I am certain because I was present the day DPD supposedly wanted to come. Too bad because I really like Lidia crochet, both her yarn and her models, but going through DPD is too complicated.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
I am always satisfied with my purchases at Lidia
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
Delivery times too long for high fees
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
The delivery instructions were not respected. Lidia should work with UPS; they must make home deliveries.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
I love Lidia crochet whether it's the wool and especially the tutorials, it's the best. However, I am very disappointed with the change of carrier. UPS is not the best for customers who are in the countryside. Hoping this doesn't spoil the future of our collaboration
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Rating: 4 out of 5
Her wools are just great but her parcel shipping system is terrible
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Rating: 3 out of 5
In the case of a refund on a bank transfer
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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