The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Loyalty points are not added during an order. However, the wool is beautiful.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
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Acheteur vérifié
Rating: 2 out of 5
Hello, the wool has many defects, I find that the quality is becoming less good than at the beginning. I had to stop my work again. Every time I order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered. Please contact us at this address, we always find a solution for every incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 1 out of 5
still haven't received the package so can't evaluate.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I am very disappointed with the product i cord! I would have liked to make the Selena bag, impossible. It is specified that the cord is thicker so the final result is bigger... I would even say enormous! The result is really not the same and with such thickness, forget the stockinette stitch and the pattern of the Selena bag! The cord is very difficult to work with. I am then testing a bag that I can adapt! Nothing to do, the holes are too big and the visual result is very disappointing! The other yarns are still as pretty and pleasant to work with.... thank you
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Acheteur vérifié
Rating: 1 out of 5
Hello, The order is not simple. I had to go through Google and Gmail. The relay has changed. Then the package took the wrong path. It's really very long to get a ball of yarn and needles! Too long!
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Response from Lidia Crochet Tricot
Hello, We do not understand the review regarding Google or Gmail. Is it your connection method that you chose when you created your customer account? It's a choice, but you can create a customer account by logging in directly with your email address without going through Google. We are sorry for the delivery, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am asked for my opinion even though I have not received my order!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is probably delayed due to the delays caused by the end-of-year holidays. Please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
In the last order, I was supposed to receive a gift and nothing, I followed up but the response was too late
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Response from Lidia Crochet Tricot
Hello, You contacted us on Friday 29/12 in the evening. We could only respond on 02/01, after the end-of-year holidays. Your order where you used the gift code was not validated (paid), so it is pending payment. Then you placed a new order, but the code was no longer available, as it was used on this pending payment order. We offered you exceptionally to use this code on a future order and it is still valid.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I have not received my order as of today December 31, 2023!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot evaluate this order from 13.12.2023 since I have still not been delivered by DPD. I find this a bit long hoping that it is not lost
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I received a wool that is impossible to work with as it clings to the needle or crochet. Wrist pain. It wraps around itself like a spiral and ends up making knots. Yet it's velvet, I thought it would be 'soft' and slide easily but no. I gave up.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You ordered the Baby Vely range. We have no issues with this type of wool, it slides perfectly, what type of needles are you using? What brand? Best regards.
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Acheteur vérifié
Rating: 2 out of 5
To this day still not received my order and no news from the carrier and my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.
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Acheteur vérifié
Rating: 3 out of 5
Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 2 out of 5
Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery with DPD carrier is a disaster... always issues with delivery when I order
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Acheteur vérifié
Rating: 3 out of 5
Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.
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Acheteur vérifié
Rating: 3 out of 5
Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
12 days, I have not received my order. Due to the carrier supposedly, but the amount has been debited from my account.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Ordered on November 18. Still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
On 8/11 I ordered wool from Lidia crochet. It is now 28/11, and still no wool!!!!!!!! When I check the tracking, it says that on 23/11, the package left for the pickup point. Valence (where the package was on 23/11) and Monteux where the pickup point is, I wonder how this package is being delivered. On foot!!!!!! I was supposed to make a gift for a birthday and I couldn't. This is the first time I ordered and it will be the last. I am not happy at all F Ducarteron
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delay much too long, order placed on the 18th, as of today the 25th still nothing. I will not order again.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I have not yet received my first order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft
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Acheteur vérifié
Rating: 3 out of 5
Order not received today. DPD does not always do its job correctly...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
3 attempts to place the order by credit card: waiting 4 days. Delivery not made by DPD on the scheduled day, package waiting 5 km from my home but not recoverable: waiting 2 days. Disappointed not to be able to start my Christmas gifts... V Bardou
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello ?? I received my package but you did not put the correct address for delivery so it took time for delivery. I had to call the delivery platform to correct my address properly
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error, indeed the platform did not accept the postal code when creating the label (it can happen) and one of our employees made a mistake when choosing the city manually. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am very happy with the wool but on the other hand, way too much shipping cost. When you don't want to make a big order, it triples the price of the ball of yarn.
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Acheteur vérifié
Rating: 1 out of 5
The shipment went well but the wool received did not match what I had seen in the tutorial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The shop is far and I don't have a car
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