The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, Thank you for your order. If it works, we have many orders placed with this type of payment, but it is subject to acceptance, Sequra decides whether they accept the payment or not based on each person's profile. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
During the presentation of the mosaic crochet tutorial for the Christmas blanket, Lidia explained to us that for any order before 15/12, the PDF would be attached to the invoice. I received the wool The Queen, the invoice but not the PDF. Therefore, I cannot start this beautiful work. I don't think I can complete it before Christmas, so I will return the wool hoping to get a refund. I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, If you placed your order from 01/11 you received the PDF of this work in the last email of your order (as an attachment). It's the email that confirms the shipment of your order. Please feel free to contact us at this address so we can verify and resend it if you misplaced this email: [email protected] However, we kindly ask you to change the review if you did receive the pdf.
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Acheteur vérifié
Rating: 3 out of 5
the Venus wool unravels, the tutorial is well presented but explained too quickly. Well done anyway.
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Acheteur vérifié
Rating: 3 out of 5
The colors of the balls are defined by numbers, it would be much better if the color was indicated. There should be a correspondence table between all the threads and it should indicate which crochet number to take. I find the site outdated while Lidia is a dynamic young woman, it's really a shame, it doesn't showcase her!
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Acheteur vérifié
Rating: 3 out of 5
I am quite disappointed with my first order. The balls have duller colors than in the photos. Moreover, one I thought was in a gradient of blue but it has green, which is not visible in the photo. Not to mention that my package arrived after 7 working days and not 2 or 3 as announced on the site.
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Acheteur vérifié
Rating: 3 out of 5
An order placed with an error on my part regarding a color. I requested cancellation or a color change. They canceled and refunded my account (everything is fine now) but the white Bb wool had been resold and was out of stock. So it was impossible to complete the project... very angry because the wool will be restocked in January and Christmas will have passed. Not great
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, the process is automatic upon cancellation, the stock is put back on sale and the skeins can be ordered. In this case, where a modification is necessary, it is better to request a modification of the order rather than a cancellation. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Return fees, having relay points!
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Acheteur vérifié
Rating: 3 out of 5
Check the wool and cotton, I have found several times that I end up with the inside of a ball stained over several meters. It's very unpleasant. Too bad because I really like the Lidia crochet shop
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/10/2023
I am disappointed with the Trapixl orange red product, indeed I received a really mediocre product that frays with a texture on one side of this thread, really not nice which makes it so we don't know what to do with it nicely especially do not order orange red :-( (To say something positive, the shipping is fast and well packaged.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Indeed, the TrapiXL is a capricious product, we can come across some perfect spools as we can come across some with imperfections. We cannot predict it or prevent it. It is well known, and we specify it in red on the product page, in the store.
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Acheteur vérifié
Rating: 1 out of 5
Adapt your packaging to the delicacy of the wool! The wools are not protected in your vulgar bag!
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Acheteur vérifié
Rating: 1 out of 5
Good evening, I can't give evaluations, I haven't received my package, thank you for keeping me informed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I can't tell you, order placed a week ago and still not received!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can verify and claim your delivery: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
You are slacking off in terms of product quality.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The quality of our products has continued to improve. We have never made threads of lesser quality. On the contrary, it always goes towards better quality.
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Acheteur vérifié
Rating: 3 out of 5
I ordered an 8 mm hook and received a 4 mm hook ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this preparation error. Please contact us at this address so we can resolve this incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Order placed on October 16 and still not received by October 24. The deadline was 5 to 6 working days. THANK YOU
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, all parcels sent with MR on the 16th have passed through Madrid, we do not know why, it must be an error from MR. Generally, parcels arrive very quickly. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I still don't have my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery, please contact us at this address, so we can open a complaint: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Delivery is great at home, delivery to a relay point if you are not in a hurry, otherwise pass your way, 10 days since the order and still nothing, lamentable...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident with the delivery. Your order was placed on 16/10. The package was sent the same day. Today (6 working days later), the package is at the Harnes HUB. It will be delivered shortly. Normally packages are delivered directly in France, but this time we do not know why, the packages went through Madrid, hence the delay. We apologize for this delay caused by the carrier.
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Acheteur vérifié
Rating: 2 out of 5
Hello, in my first ball a lot of pieces with knots, to see for the other two balls
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, knots can happen, it is not a defect of the thread. With an invisible splice, it does not affect the work. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I was disappointed because I wanted to add 2 balls to an order to avoid shipping costs and for an order taken into account at 12:13 and my request to add at 12:23 it was no longer possible?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, it is still not possible to make an addition. You placed your order at 11:34, the package was sent the same day at 12:14 and your email was received at 12:23, so an addition was impossible. You tell us that you will buy your yarn elsewhere, so our fault in the end was to prepare and send your package too quickly. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am waiting for news about the delivery of my package and to whom it was delivered! I did not sign any document and my package was not delivered to my address, the DPD delivery person has a different signature than mine
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can open a complaint and offer you a solution: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing to say, it's perfect. Delivery and products are top-notch ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. If we read the comment, everything is perfect, however, you rated it 3 stars out of 5. Please let us know if something did not please you, so we can improve. Thank you.
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Acheteur vérifié
Rating: 3 out of 5
Improve the colors that are different on the Internet and upon receipt. Perhaps spend a little more time on certain difficulties by showing them again and being able to respond when there is a problem in the realization.
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Acheteur vérifié
Rating: 2 out of 5
Delivery times too long. After a week my package is still in Spain at a logistics platform. Shipping costs are too high for these long delays.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address if you encounter an issue with the delivery.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
I love the tutorials and the wool, but the shipping costs are too high for a very long delivery. For example, an order from October 3rd that I still haven't received. That's why I only give 3 stars.
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Acheteur vérifié
Rating: 3 out of 5
Reduce shipping costs.
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Acheteur vérifié
Rating: 2 out of 5
Disappointed with the Namaste linen, a lot of fluff and not bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Namaste is jute, it is not linen. It is used for decorative items, the smell is normal for this type of thread.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Shipping costs are too high as well as the different tiers of discounts and then free shipping.
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Acheteur vérifié
Rating: 2 out of 5
40% shipping costs, it's the last order
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Response from Lidia Crochet Tricot
Hello, You have made an order for delivery in Switzerland, it is normal that you paid more shipping costs. It is an international delivery, outside the EU, with customs control. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/09/2023
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can see why the package has not yet been delivered: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Package well received, but inside some bags were open, balls loose, nothing too serious, but not very professional.
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Acheteur vérifié
Rating: 2 out of 5
Improve billing for Switzerland by issuing a bulletin to avoid additional fees and time. Improve delivery. Because you ask for feedback while I still haven't received my package! Or wait to ask. Best regards.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For all shipments to Switzerland, we add the invoice on the carrier's site, and to double the cost, a paper invoice is added to the package in a transparent envelope labeled 'Documents'. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I still haven't received my package, as always, last time I order through Mondial Relay.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent very quickly, apparently there is an incident during delivery. Please contact us at this address so we can open a claim with the carrier: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I placed an order that I had delivered to my vacation spot which never arrived. Order paid, a little email to Lidia Crochet and no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly. Did you contact us at this address?: [email protected]?
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Acheteur vérifié
Rating: 2 out of 5
First everything is downloadable second I ordered Eyes for agrumini and the sizes do not match! TOO BAD
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it's normal for the tutorials, at the price of 2.5 €, that they are not in paper format. Moreover, customers can only order tutorials, so no delivery to pay since we can download the tutorial instantly. For the eye incident, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello ??, I haven't received my package yet, I don't know where it is ???? I asked at my home and I will go see at Papyrus (Papyrus bookstore) I received the message in English, sorry I understand nothing.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can help you with the delivery of your order: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received my package, I find it a bit too long.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery/order incident, please contact us at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I had placed an order on August 18 and I had paid for it, I had just asked to set my package aside until September 2, the date of my return home, you agreed, and on the agreed shipping date, I was informed of a stock shortage, my order went through, thank you very much.
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