Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
To this day still not received my order and no news from the carrier and my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with DPD carrier is a disaster... always issues with delivery when I order
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Acheteur Vérifié
Rating: 3 out of 5
Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.
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Acheteur Vérifié
Rating: 3 out of 5
Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
12 days, I have not received my order. Due to the carrier supposedly, but the amount has been debited from my account.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on November 18. Still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
On 8/11 I ordered wool from Lidia crochet. It is now 28/11, and still no wool!!!!!!!! When I check the tracking, it says that on 23/11, the package left for the pickup point. Valence (where the package was on 23/11) and Monteux where the pickup point is, I wonder how this package is being delivered. On foot!!!!!! I was supposed to make a gift for a birthday and I couldn't. This is the first time I ordered and it will be the last. I am not happy at all F Ducarteron
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order delay much too long, order placed on the 18th, as of today the 25th still nothing. I will not order again.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I have not yet received my first order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft
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Acheteur Vérifié
Rating: 3 out of 5
Order not received today. DPD does not always do its job correctly...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
3 attempts to place the order by credit card: waiting 4 days. Delivery not made by DPD on the scheduled day, package waiting 5 km from my home but not recoverable: waiting 2 days. Disappointed not to be able to start my Christmas gifts... V Bardou
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello ?? I received my package but you did not put the correct address for delivery so it took time for delivery. I had to call the delivery platform to correct my address properly
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error, indeed the platform did not accept the postal code when creating the label (it can happen) and one of our employees made a mistake when choosing the city manually. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am very happy with the wool but on the other hand, way too much shipping cost. When you don't want to make a big order, it triples the price of the ball of yarn.
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Acheteur Vérifié
Rating: 1 out of 5
The shipment went well but the wool received did not match what I had seen in the tutorial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
The shop is far and I don't have a car
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Acheteur Vérifié
Rating: 3 out of 5
Too bad the 3-time payment doesn't work
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If it works, we have many orders placed with this type of payment, but it is subject to acceptance, Sequra decides whether they accept the payment or not based on each person's profile. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
During the presentation of the mosaic crochet tutorial for the Christmas blanket, Lidia explained to us that for any order before 15/12, the PDF would be attached to the invoice. I received the wool The Queen, the invoice but not the PDF. Therefore, I cannot start this beautiful work. I don't think I can complete it before Christmas, so I will return the wool hoping to get a refund. I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, If you placed your order from 01/11 you received the PDF of this work in the last email of your order (as an attachment). It's the email that confirms the shipment of your order. Please feel free to contact us at this address so we can verify and resend it if you misplaced this email: [email protected] However, we kindly ask you to change the review if you did receive the pdf.
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Acheteur Vérifié
Rating: 3 out of 5
the Venus wool unravels, the tutorial is well presented but explained too quickly. Well done anyway.
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Acheteur Vérifié
Rating: 3 out of 5
The colors of the balls are defined by numbers, it would be much better if the color was indicated. There should be a correspondence table between all the threads and it should indicate which crochet number to take. I find the site outdated while Lidia is a dynamic young woman, it's really a shame, it doesn't showcase her!
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Acheteur Vérifié
Rating: 3 out of 5
I am quite disappointed with my first order. The balls have duller colors than in the photos. Moreover, one I thought was in a gradient of blue but it has green, which is not visible in the photo. Not to mention that my package arrived after 7 working days and not 2 or 3 as announced on the site.
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Acheteur Vérifié
Rating: 3 out of 5
An order placed with an error on my part regarding a color. I requested cancellation or a color change. They canceled and refunded my account (everything is fine now) but the white Bb wool had been resold and was out of stock. So it was impossible to complete the project... very angry because the wool will be restocked in January and Christmas will have passed. Not great
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, the process is automatic upon cancellation, the stock is put back on sale and the skeins can be ordered. In this case, where a modification is necessary, it is better to request a modification of the order rather than a cancellation. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Return fees, having relay points!
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Acheteur Vérifié
Rating: 3 out of 5
Check the wool and cotton, I have found several times that I end up with the inside of a ball stained over several meters. It's very unpleasant. Too bad because I really like the Lidia crochet shop
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2023
I am disappointed with the Trapixl orange red product, indeed I received a really mediocre product that frays with a texture on one side of this thread, really not nice which makes it so we don't know what to do with it nicely especially do not order orange red :-( (To say something positive, the shipping is fast and well packaged.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Indeed, the TrapiXL is a capricious product, we can come across some perfect spools as we can come across some with imperfections. We cannot predict it or prevent it. It is well known, and we specify it in red on the product page, in the store.
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Acheteur Vérifié
Rating: 1 out of 5
Adapt your packaging to the delicacy of the wool! The wools are not protected in your vulgar bag!
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Acheteur Vérifié
Rating: 1 out of 5
Good evening, I can't give evaluations, I haven't received my package, thank you for keeping me informed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I can't tell you, order placed a week ago and still not received!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can verify and claim your delivery: [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
You are slacking off in terms of product quality.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The quality of our products has continued to improve. We have never made threads of lesser quality. On the contrary, it always goes towards better quality.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered an 8 mm hook and received a 4 mm hook ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this preparation error. Please contact us at this address so we can resolve this incident: [email protected] Best regards.
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