Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Order placed on October 16 and still not received by October 24. The deadline was 5 to 6 working days. THANK YOU
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, all parcels sent with MR on the 16th have passed through Madrid, we do not know why, it must be an error from MR. Generally, parcels arrive very quickly. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I still don't have my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery, please contact us at this address, so we can open a complaint: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Delivery is great at home, delivery to a relay point if you are not in a hurry, otherwise pass your way, 10 days since the order and still nothing, lamentable...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident with the delivery. Your order was placed on 16/10. The package was sent the same day. Today (6 working days later), the package is at the Harnes HUB. It will be delivered shortly. Normally packages are delivered directly in France, but this time we do not know why, the packages went through Madrid, hence the delay. We apologize for this delay caused by the carrier.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, in my first ball a lot of pieces with knots, to see for the other two balls
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, knots can happen, it is not a defect of the thread. With an invisible splice, it does not affect the work. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I was disappointed because I wanted to add 2 balls to an order to avoid shipping costs and for an order taken into account at 12:13 and my request to add at 12:23 it was no longer possible?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, it is still not possible to make an addition. You placed your order at 11:34, the package was sent the same day at 12:14 and your email was received at 12:23, so an addition was impossible. You tell us that you will buy your yarn elsewhere, so our fault in the end was to prepare and send your package too quickly. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am waiting for news about the delivery of my package and to whom it was delivered! I did not sign any document and my package was not delivered to my address, the DPD delivery person has a different signature than mine
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can open a complaint and offer you a solution: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Nothing to say, it's perfect. Delivery and products are top-notch ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. If we read the comment, everything is perfect, however, you rated it 3 stars out of 5. Please let us know if something did not please you, so we can improve. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
Improve the colors that are different on the Internet and upon receipt. Perhaps spend a little more time on certain difficulties by showing them again and being able to respond when there is a problem in the realization.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times too long. After a week my package is still in Spain at a logistics platform. Shipping costs are too high for these long delays.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address if you encounter an issue with the delivery.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I love the tutorials and the wool, but the shipping costs are too high for a very long delivery. For example, an order from October 3rd that I still haven't received. That's why I only give 3 stars.
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Acheteur Vérifié
Rating: 3 out of 5
Reduce shipping costs.
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Acheteur Vérifié
Rating: 2 out of 5
Disappointed with the Namaste linen, a lot of fluff and not bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Namaste is jute, it is not linen. It is used for decorative items, the smell is normal for this type of thread.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Shipping costs are too high as well as the different tiers of discounts and then free shipping.
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Acheteur Vérifié
Rating: 2 out of 5
40% shipping costs, it's the last order
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Response from Lidia Crochet Tricot
Hello, You have made an order for delivery in Switzerland, it is normal that you paid more shipping costs. It is an international delivery, outside the EU, with customs control. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2023
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can see why the package has not yet been delivered: [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
Package well received, but inside some bags were open, balls loose, nothing too serious, but not very professional.
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Acheteur Vérifié
Rating: 2 out of 5
Improve billing for Switzerland by issuing a bulletin to avoid additional fees and time. Improve delivery. Because you ask for feedback while I still haven't received my package! Or wait to ask. Best regards.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For all shipments to Switzerland, we add the invoice on the carrier's site, and to double the cost, a paper invoice is added to the package in a transparent envelope labeled 'Documents'. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I still haven't received my package, as always, last time I order through Mondial Relay.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent very quickly, apparently there is an incident during delivery. Please contact us at this address so we can open a claim with the carrier: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
I placed an order that I had delivered to my vacation spot which never arrived. Order paid, a little email to Lidia Crochet and no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly. Did you contact us at this address?: [email protected]?
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Acheteur Vérifié
Rating: 2 out of 5
First everything is downloadable second I ordered Eyes for agrumini and the sizes do not match! TOO BAD
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it's normal for the tutorials, at the price of 2.5 €, that they are not in paper format. Moreover, customers can only order tutorials, so no delivery to pay since we can download the tutorial instantly. For the eye incident, please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Hello ??, I haven't received my package yet, I don't know where it is ???? I asked at my home and I will go see at Papyrus (Papyrus bookstore) I received the message in English, sorry I understand nothing.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can help you with the delivery of your order: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I still haven't received my package, I find it a bit too long.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery/order incident, please contact us at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I had placed an order on August 18 and I had paid for it, I had just asked to set my package aside until September 2, the date of my return home, you agreed, and on the agreed shipping date, I was informed of a stock shortage, my order went through, thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
The wool is impeccable, the prices are good. But I only gave 3 stars regarding the shipping costs and the time it takes to receive our orders. This summer I paid between 5 and 7€ for shipping and it took me 2 weeks to receive my order... I find that really too long, my 2 other orders took a week to arrive.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Most packages arrive within 2/3 days. It also depends on the delivery area (to the countryside, etc.). If you received the package in 2 weeks, it means there was an incident in the delivery. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I like the choice of threads offered. However, I can't find any knitting tutorials offered or links between the threads and the projects we could make with them.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, we have many knitting tutorials, here is the direct link to our tutorial site, with links to the threads to use: https://lidiacrochettricot.org/tutoriels-tricot/ Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
There are knots in the icorde wool, and the suggested quantity is insufficient.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Knots can occur in any type of wool/cotton, it is not a defect in itself, with an invisible join, it is not noticeable on a project. For the quantity, please always follow the indications on our tutorial site: https://lidiacrochettricot.org Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Good evening, I find that the shipping costs are high. My last order (Cupid) is not of good quality. The cotton splits throughout the knitting. Regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Cupid cotton is braided this way to achieve an ideal compromise between softness and weaving. If it is braided more, and splits less, you will not have the same softness, so it is made this way intentionally.
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Acheteur Vérifié
Rating: 2 out of 5
My first order, enchanted cotton, already 3 knots barely at 1/5 of the ball! Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It can happen to find knots, but by making an invisible join it has no impact on your work, it is not noticeable. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I have not received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Order that did not arrive
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Quality of Cupidon cotton not great. It is soft but it splits a lot, I have to undo and redo the stitches while using a Clover Amour crochet.
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Acheteur Vérifié
Rating: 2 out of 5
the shop is very good but the DPD delivery service is terrible. Every time I order from Lidia Crochet, I have to search for where my package is delivered; the delivery people don't even come to my door and every time I have to figure out how to find it
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Response from Lidia Crochet Tricot
Hello, we thank you for your trust. We send packages with GLS or to a relay point with Mondial Relay as well, if the DPD service is not reliable in your area. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
I am still waiting for my order, it has happened twice that I am told my order could not be delivered on the scheduled day while I am at home, plus you have my phone number. I am going on vacation on Sunday and would like to be able to pick up my package before leaving. Best regards, Mrs. Chies
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delay/incident in delivery. A complaint is underway for this shipment. If the package is not delivered/found quickly, we will find a solution with you. We thank you for your trust.
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Acheteur Vérifié
Rating: 3 out of 5
Terrible experience with the DPD delivery service that has my wool package but does not deliver it to me. I am not sure I will reorder wool if it means going through this every time.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delivery incident. If it hasn't been done already, we invite you to contact us at this address, so we can see why the package has not yet been delivered and open a complaint: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
My package was supposed to be delivered today between 8 am and 5 pm, it is 5:20 pm and still nothing. Best regards
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Acheteur Vérifié
Rating: 3 out of 5
Incomplete delivery ....?
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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