The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Too many hooks, she never responds in the comments. However, the yarns are splendid. The shipping costs are a bit high!!! No knitting tutorials for small summer tops, no tutorials for beach bags or anything all crochet, too bad I can't try the threads that go with it.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback, but it should be a review regarding the shopping experience in our store, and not the posts on Lidia's YouTube channel. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
First order placed on June 9, today the 16th still not received! A bit long for 3 balls of yarn. Not sure if I will repeat the experience.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A bag clasp was missing!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error. Please contact us at this address so we can resolve this issue: [email protected] We always have a solution for incidents. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I was supposed to receive the package Saturday morning. Received an email from the carrier saying that the delivery could not take place. I then rescheduled for today. Still nothing. The delivery method needs to change. I am very disappointed. Plus, I will have to struggle for the refund. Too much hassle.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. On our side, we send the packages very very quickly, unfortunately we do not have control once the package has left our warehouse. Please contact us; if you haven't already, so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
It's not your fault, it's DPD who is incompetent. Very expensive shipping fees and the package has been stuck at the agency for 2 weeks.
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Acheteur vérifié
Rating: 3 out of 5
Positive: Very fast delivery to the relay point; Negative: the photos of the colors of the Caprice yarn on the site do not show the gradients. For example, I bought color 22 which I thought was burgundy/pink, but in the end, there is dark gray in it; Same for color 24, seen as gray gradient, but in fact, it is green!! There should really be several photos of the yarn and especially a description with the dominant colors!! Very unhappy with this first purchase
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Acheteur vérifié
Rating: 3 out of 5
The delivery was rather fast but, for an order of 70, the shipping costs could have been free. This is the case for online wool sites. Too bad
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Delivery is free from 100 euros in France, however from 60 euros, for every 10 euros, the delivery price is reduced. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The thread has nothing to do with raffia and it smells very strong. An unpleasant smell. It is very hard to work with, hurts the hands. The weight is way too heavy for a hat. I am very disappointed
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Acheteur vérifié
Rating: 3 out of 5
On my ball of Caprice wool, for all the color changes I have a knot for the next color, not normal
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Acheteur vérifié
Rating: 2 out of 5
8 days since I ordered and still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will check if there is an issue with your delivery. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Do not talk about a thread as being very soft when it is not the case.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Maya thread is very soft. We do not understand why you say otherwise. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I was disappointed with my last order. Rafy is quite difficult to work with. I started and I am really having a lot of trouble.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with this type of yarn. It's not as easy as wool yarns. But it's not a defect. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Generally quite satisfied. Lidia is great and the wool is superb. Just a bit disappointed with the quality of the TrapiXL for the second consecutive order. Two or three really fine skeins. But I will obviously continue to order.
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Acheteur vérifié
Rating: 1 out of 5
I am told delivered... but never received. The first order took more than 15 days and very long from you to me. (Well, it's the fault of the delivery service) this order was never received by DPD and moreover the signature (proof of delivery) is really not mine... we really need to do what is necessary to find this package because I am waiting for the green wool to finish the little sweater started with the first order... I am disgusted... I reported it to you and to DPD who was supposed to call me back... I have opposed the payment. I am fed up... I think it's the delivery person's signature... we shouldn't wait 15 days for DPD to check with their delivery person... he won't remember where he put this package anymore.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received the order!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
My order from 12.05.23 is still in transit. I don't find that normal. So the transport needs to be improved because sometimes very fast and sometimes ultra slow.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Not easy to imagine the materials and colors… some disappointments
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Acheteur vérifié
Rating: 1 out of 5
Order not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident, please contact us so we can open an incident: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Delivery too long for the price paid
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent on 11/05. It was picked up on 12/05 and delivered in France, at the relay point on 17/05, which is 6 days (4 working days) after sending. It did not arrive late. You chose this delivery option, less expensive. A home delivery arrives even faster. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my package and I don't even know where it is
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can resolve this issue: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Orders should be sent by post to make it simpler. It's not easy to be available for delivery by a carrier, and by relay it's not always simple either
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Acheteur vérifié
Rating: 2 out of 5
Order of May 3 including 2 items. Upon receipt of the package on May 17, the tutorial for the Rafaelo Hat is missing, yet billed at 2.50 euros. I would appreciate it if you could send it to me by post. Thank you for your response
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Response from Lidia Crochet Tricot
Hello, thank you for your order. You may have misunderstood, but the tutorials are not sent by package, but via download link. They are PDF files. Please contact us at this address, we will explain it to you in detail: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery too long
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Acheteur vérifié
Rating: 3 out of 5
Many choices, materials, colors and supplies. Honest price ranges.
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Acheteur vérifié
Rating: 2 out of 5
Being attentive to your customers and protecting the merchandise
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have not noticed any complaints regarding this order. Can you please communicate the incident you had with your package? We checked the email exchanges, and we noticed two exchanges where we responded very quickly and each time we addressed your doubts (even made an addition to an order). So we do not understand the one-star review. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Reply to an email sent regarding an item and I still haven't received a response this greatly disappoints me yet I have placed several orders the image on the left is from the site and the one on the right is the photo I took after receiving the order best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it is the right color you received. This range has several colors in one ball, in the photo it has not been rolled the same as the one in your photo, but it is exactly the right color.
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Acheteur vérifié
Rating: 3 out of 5
Hello I placed my order on March 28 29 to this day I still haven't received anything this is the first time the delivery is so long
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address: [email protected] The packages arrive quickly, we will check if your package has been lost. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I still haven't received my package since May 2 when I placed my order. I remind you of my address FESSEL KATY 15 rue Principale 67440 SALENTHAL SOMMERAU; Best regards.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address, so we can open an incident for your package: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I was not delivered the entirety of the order same n. 1. « hat rafaelo at 2.50. And M cord 01 has major defects and small delivery problems. Thank you for responding to me
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The PDF tutorial is sent by PDF (so download link). For the issue with the M-cord please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing is planned for returns. Very expensive postage. I will not order again. Too bad because I am delighted with the i cord
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Returns are accepted within 14 days after receiving the package, but yes, return shipping costs are the responsibility of the customer. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
For the moment I have not received my order... I find this very long
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Please contact us at this address so we can open a claim: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Review for the packaging, some yarns need to be better protected. During my last order, the light colors weren't even packaged. Too bad.
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Acheteur vérifié
Rating: 1 out of 5
Hello, it is noted that the package was delivered but I do not have my package in my mailbox. Where is it? This delivery company does not work well at all. I always have delivery problems (too long, systematically postponed, etc.) Please keep me informed about my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can verify and open an incident if necessary: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A ball wrapped stuck to the packaging label, resulting in a lot of waste. I have photos, but I can't send them to you. If needed, I can send them to you via Messenger. The cotton yarn included short lengths connected by knots.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any issues please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my order!! The departure from Lidia Crochet was perfect but then arriving in France is another story.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. We are sorry for this incident. Please contact us at this address for any delivery issues: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I am missing the explanations for the model that I paid 2.50 for and which is not in the package
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Response from Lidia Crochet Tricot
Hello, Here are the details for the PDF tutorial: The PDF tutorials are sent as a download link. You have this link in the confirmation email of your order (in the upper part of the email) or on your customer account, in the "My downloads" section (if you have a customer account and you placed your order while logged into your account). Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Respect the deadlines
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident with the delivery time please contact us at this address: [email protected] We send orders very quickly, if there is an issue it is during the final transport. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I can't give 1* anyway, I can't rate as I've been waiting for my package for 22 days! It's impossible for me to rate the wool :-(( but I'm waiting for Mondial Relay to find my 17 balls I'm going to be on vacation soon...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address: [email protected] We thank you.
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Acheteur vérifié
Rating: 1 out of 5
On the3
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Thank you.
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Acheteur vérifié
Rating: 2 out of 5
Order placed on April 6 and still nothing received. This is the last time I order from this site
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 06/04. The 07/04 and 10/04 were public holidays in Spain, so the packages were necessarily delayed in delivery. Your package was sent with Mondial Relay, for an estimated delivery of 4 to 6 working days. We are on 13/04, so even without these public holidays, counting the weekend, your package is not late. For very fast delivery, 2/3 working days, you need to choose home delivery with DPD/SEUR. We thank you for your understanding.
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