The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Rating: 1 out of 5
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Rating: 3 out of 5
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Rating: 1 out of 5
Order not delivered after 7 days Exorbitant shipping costs and no solution provided
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. There was an incident during the shipment of your package. It was returned by the carrier today. We will offer you a new delivery or a refund of the order via your email. Such incidents are quite rare, but do happen. We apologize for the inconvenience caused. Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star review, but without any comments. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star rating, but without any review. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You gave us 1 star without any feedback. Can you provide us with more details, or explain the issue you encountered, so we can assist you? Best regards.
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Rating: 3 out of 5
Good evening, I ordered several balls of Cupidon cotton and I had the unpleasant surprise of finding knots and cut threads. And this on several balls. I'm making a nice table runner and the knots are on a red ball and on the white one. This is not the first time, which is why I want to point it out to you. What a shame because I am subscribed to your explanations and videos of the pretty things you make.
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
I paid 3 times for a Christmas PDF and I did not receive it. Too bad.
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Response from Lidia Crochet Tricot
Hello, please contact us at this address: [email protected] The PDFs are sent via email, we will send it to you and look into the incident with you. Thank you.
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Rating: 3 out of 5
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Rating: 1 out of 5
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Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 2 out of 5
Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards
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Rating: 3 out of 5
I really like Lidia who is very professional. However, there is a lack of follow-up. I left several messages without a response. It should be in centimeters and not in stitches because we crochet more or less tightly and the result is not the same. I also received yarn with knots.
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Rating: 3 out of 5
I like the tutorials in general very well explained, however I am currently making a jacket with the dolce vitæ yarn and the explanations are limited, I went to check the comments to find answers to my questions and I see that Lidia sometimes does not respond to important questions...too bad
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Rating: 2 out of 5
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Rating: 1 out of 5
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Rating: 2 out of 5
Oops! I haven't received my package and I hope it won't take long...
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Rating: 3 out of 5
The order has not yet arrived because the delivery is postponed day by day. I am furious with the delivery by DPD
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Rating: 1 out of 5
This is the second time I order from you and both times the order did not arrive, one was returned to you and the other has no news after a week. I do not criticize the product but the shipping. I checked my details and everything is well filled out.
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Response from Lidia Crochet Tricot
Hello, We are sorry for these delivery issues. Please contact us so we can see what is happening with your packages: [email protected] We thank you.
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Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter any issues with the delivery, please do not hesitate to contact us at this address: [email protected]
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Rating: 2 out of 5
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Rating: 3 out of 5
Did not arrive on time.
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Rating: 3 out of 5
I haven't received my order yet. It's very long, not satisfied
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Rating: 3 out of 5
An extremely unpleasant smell emanating from the balls.
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Rating: 1 out of 5
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Rating: 1 out of 5
The quality of the products is very very good and at reasonable prices.
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Rating: 3 out of 5
One of my skeins arrived all tangled and therefore unusable. I had to cut it to make a semblance of a skein. Moreover, I find the shipping costs very expensive, over 7 euros for an order of 16 euros, that's way too much.
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Rating: 1 out of 5
I cannot give ratings since my order cannot be delivered. I've been battling with the delivery service for a week, being told by phone every evening that it will be delivered the next day to my pickup point, and of course nothing at all. I am very disappointed and especially very angry.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this delivery incident. Please contact us at this email address so we can assist you and open a claim with the carrier: [email protected]
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Rating: 3 out of 5
2nd order without issues, but the wool from the first order had quite a few defects (of course, I noticed this a few minutes before the end). Very thin wool, ultra stiff, very ugly... For a project that I have to give as a gift, it's not great... But I have no choice as I have to give it before Christmas and I don't have time to redo this part.
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Rating: 2 out of 5
My package is still not available, it has only been in Bordeaux since yesterday, for me, the delay is too long for receiving the package. It's not specifically you but the delivery.
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Rating: 1 out of 5
Simply deliver the orders.
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Rating: 3 out of 5
The wool is good but it has a strong smell like mothballs. I had to leave it on the balcony for at least 24 hours outside before using it.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order that you canceled and requested a refund. We have canceled your order and processed the refund, so we do not understand this 1-star rating?
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Rating: 2 out of 5
I cannot evaluate you because I still have not received my order after 8 days since I placed it.
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Rating: 3 out of 5
The delivery in 48/72 hours is false, for example: I ordered on Wednesday 30/11, I was delivered on Monday 05/12, for me I should have been delivered on Saturday. 7.96 euros for delivery is expensive. However, I am very satisfied with my orders, the wool is superb. Lidia's tutorials are easy to follow, I made 6 different shawls without difficulty. Thank you.
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Rating: 3 out of 5
Top products but the website needs improvement.
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