Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Very disappointed. I received a gift card in June with free Lydia yarns. In November I ordered and entered the code to obtain this lot. I was told that this code has not existed since 2021! I insisted that I received it in June. They don't believe me...
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Response from Lidia Crochet Tricot
Hello, It is impossible to receive a gift card from last year, they no longer exist. You must have kept this card since 2021, but unfortunately it can no longer be used now.
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Acheteur Vérifié
Rating: 1 out of 5
The questions on the YT channel are also related to the shop. They create the desire to buy in the shop or not. If we do not answer the questions on the channel, it necessarily has consequences on the shop.
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Response from Lidia Crochet Tricot
You mix things up and you take revenge here. The requested review is about the order, service received from the shop, quality of yarn, in no way about the response rate to YouTube comments. It is impossible to respond to all YouTube comments, please take that into account.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my order.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery, I received my package after 20 days
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Rating: 1 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied with the speed of delivery as well as the prices but very disappointed with the packaging because knitting needles in an envelope get bent during shipping, it would be wiser to send in a cardboard package to avoid this inconvenience to customers
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this email address so we can address this unfortunate incident: [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
Explain where the tutorial is when we pay to get it!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The tutorials are available from your customer account (in the downloads section), or via the download links you receive in the confirmation emails of your order.
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Acheteur Vérifié
Rating: 3 out of 5
The Lidia crochet knitting site is very good, quality material, the downside is the DPD or Chronopost delivery, unfortunately to be avoided, so I no longer order.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I found an obvious lack of commercial policy..
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Response from Lidia Crochet Tricot
Hello, You requested the addition of an item after your order was shipped. Orders are shipped within 24 hours, unfortunately, we cannot add an item once an order has already been shipped. So leaving a one-star review for that is very dishonest.
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Acheteur Vérifié
Rating: 2 out of 5
Color not matching my order compared to my first order, email sent to find a solution, no response. See the attached photo. I cannot finish my work. Refund or reshipment of 12 identical balls from my second order and of course for free. I am counting on you. Best regards. Sylvie Quelin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We cannot guarantee the same dye lot on multiple orders, colors may change between different lots and that is normal. You have not received a response because your email was sent last night, we have not yet had time to respond. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Paying more for shipping to be delivered faster, 7 days later still have not received my order
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Rating: 3 out of 5
The way to use loyalty points in the shop is not smooth
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Acheteur Vérifié
Rating: 3 out of 5
I really like your tutorials, you are the only one of all that I have watched to explain so well, however, this is the second time I order and receive wool that is completely damaged, I am a bit disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Please contact us at this address so we can look into this incident: [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
2 things to improve - the communication on YT which serves as a showcase for this commercial site. I am still waiting for a response to my question on the last video, not one that dates back 5 years, but the one from last week. To make purchases, you need to create desire. You need to be a bit more commercial - the range of wool is a bit limited in choice.
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Acheteur Vérifié
Rating: 2 out of 5
I have placed three orders but the deliveries are catastrophic. DPD gives an appointment but always pushes it to the next day and I see it more because it was scheduled for Monday but postponed without a date
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Acheteur Vérifié
Rating: 3 out of 5
Fast delivery
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. Could you please specify what we can improve? Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Every time you order, you give 3 stars. Could you elaborate on your review so that we can understand why we do not deserve 5 stars. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I still haven't received my order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. If you encounter a delivery issue, please contact us at this address so we can see and help you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Hello, I find that when we place orders of 100 euros, receiving a gift card of 3% is mocking people. That's 3 euros for 100 euros of purchase. That's my opinion, I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The winning lot in the card is purely random, we do not know which lot you will win. This time you received a 3% code, as you could have received a wool lot, or a gift card, or even the grand prize, an Apple laptop. However, we do not understand the 2-star rating regarding the won lot. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Speed in delivery and availability of products
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Acheteur Vérifié
Rating: 1 out of 5
When I received my order I noticed that the secured eyes 28 mm in orange and brown 24 mm were all damaged and scratched. I thought that Lidia crochet was serious well no. really disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address ([email protected]), we will find a solution for this incident. Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
You are losing your relationship with us crocheters who have been following you for a long time and buying your wool not to respond to us at least, I find that really unfortunate, we often wait for your response to start our work, it is precisely this relationship from the beginning that I appreciated in addition to your tutorials.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly regarding your orders (shop questions, etc.). Unfortunately, your review is not related to our shop but you are giving a review related to a request for crochet/knitting technical advice. Lidia does respond, but it should be noted that if half of her subscribers send a message per year (which is very few apparently), that makes 250,000 messages per year, so about 684 messages per day to respond to. Would you be able to respond to this quantity of messages?
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Acheteur Vérifié
Rating: 1 out of 5
I have not yet received the package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If it is a delivery to Switzerland, the delays may be longer due to customs, but do not hesitate to contact us: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
No response to my questions, so three stars.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by the I cord which is difficult to work with and I started the amber bag from crochet maniak and I will never have enough yarn to make this bag which according to the tutorial only requires 2 skeins
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I still haven't received my two orders, it's getting longer and longer.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
Nothing more. I will no longer be a customer.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry that you encountered an issue with our items. Could you please provide us with more details so we can assist you?
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I have been waiting for my package for 3 days, DPD is a very bad carrier. They are very poorly organized! I called them several times a day to get my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will help you and open a claim with the carrier to speed up the delivery. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
2 spools of trapixel out of three purchased weigh less than 600 g.
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Acheteur Vérifié
Rating: 2 out of 5
A third of my order is missing, I sent messages about my order and received no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected], a response will be given to you within 24 hours (except weekends and holidays). Best regards.
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Acheteur Vérifié
Rating: 2 out of 5
Too long to receive the order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed this order on 12/08. The package was sent the same day to a relay point in France. It arrived at this relay point on 19/08. Considering the weekend and Monday 15/08, the package arrived 4 working days after shipping. So it is indeed within the announced deadlines. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I have a problem with a delivery to a relay point and Lidia crochet leaves me to sort it out I think that in this case Lidia crochet could have contacted the relay point to solve my problem which is still not resolved
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have indicated what to do to retrieve your package. The delivery is at a relay point, you need to go to this relay point, but you refuse to do so. We have responded to your emails every time and we have sent you the delivery receipts.
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Acheteur Vérifié
Rating: 1 out of 5
Still haven't received my package, the company DPD doesn't know where my package is, it's the first time this has happened to me
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Acheteur Vérifié
Rating: 2 out of 5
Hello I am disappointed with the rafaelo yarn it is not the same as the "monoï bag" tutorial
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, this range has changed in recent months, we announced it. You can still use it for previous projects, only the necessary quantity may change.
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Acheteur Vérifié
Rating: 2 out of 5
I sent you two orders, you could have grouped them since a problem occurred.
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Acheteur Vérifié
Rating: 3 out of 5
Good but not all the yarns, the BB yarn does not live up to its promises. The quality is very disappointing.
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Acheteur Vérifié
Rating: 2 out of 5
I ordered 3 balls of omy in 2021 and I recommend 6 others now in a year the color changes without warning yesterday I was asked to send a photo and no response I ask did you receive the photo no response today also no response.
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