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Rating: 4 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
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Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Speed of delivery, however I would have liked to be able to pick up at a parcel relay. Thank you.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
I really like the tutorials.
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Rating: 2 out of 5
I received a gift card. Following an email exchange, I thought he would make a commercial gesture to send me the lot I had won. (the error came from my PC which 'skipped' the promo code I had indicated) .... Then, a problem with the delivery ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
Satisfied with the delivered items but disappointed with the delivery.
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Rating: 4 out of 5
Perfect except for shipping costs.
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Rating: 4 out of 5
Fast delivery.
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Rating: 1 out of 5
I rate one star on my last order because paying fees for a return is unacceptable on an order of over 120 euros not counting all the other orders being a good customer has no value
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. But the return policy has nothing to do with the price of the order. Prices are calculated and we cannot take return fees into account. Thank you for your understanding.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
the quality of the wool, the colors, the variety, and of course the prices
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Rating: 4 out of 5
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Rating: 4 out of 5
Change carrier otherwise nothing to say superb wool not disappointed
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Rating: 4 out of 5
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Rating: 4 out of 5
What I liked: the speed of handling and sending the order. What I like less: the balls I ordered have several knots. This is not the first time I have noticed this.
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Rating: 4 out of 5
Worldwide Relay delivery OK
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Rating: 2 out of 5
Delivery requested at home and package delivered to a relay point without the carrier calling me or presenting themselves at home. The delivery request at the order was not respected. Great dissatisfaction!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
The quality of the products
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Rating: 4 out of 5
Hello, I am very satisfied with the follow-up and thank you very much Lidia for the crochet knitting.
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Rating: 4 out of 5
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Rating: 4 out of 5
Offer the tutorial when ordering all the wool for it automatically. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
The speed of information.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 4 out of 5
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Rating: 2 out of 5
I think you should change the carrier to UPS because it's a big hassle with them. I really like what you do on your site, but unfortunately if I see that it's still UPS for delivery, I will cancel my order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] You can also choose delivery to a relay point with Mondial Relay. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
speed of order processing and shipping
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Rating: 2 out of 5
I still haven't received the order, I had clearly indicated the delivery address which is my home. The package was delivered directly to another address without going through my home, and I am certain because I was present the day DPD supposedly wanted to come. Too bad because I really like Lidia crochet, both her yarn and her models, but going through DPD is too complicated.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
I am always satisfied with my purchases at Lidia
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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