Customer reviews of Lidia Crochet Tricot

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9,7 /10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews

Summary of reviews

The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.

Reviews 1 and 2 stars

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Acheteur vérifié
Rating: 1 out of 5
Hello ??, I haven't received my package yet, I don't know where it is ???? I asked at my home and I will go see at Papyrus (Papyrus bookstore) I received the message in English, sorry I understand nothing.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can help you with the delivery of your order: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I had placed an order on August 18 and I had paid for it, I had just asked to set my package aside until September 2, the date of my return home, you agreed, and on the agreed shipping date, I was informed of a stock shortage, my order went through, thank you very much.
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Acheteur vérifié
Rating: 2 out of 5
Good evening, I find that the shipping costs are high. My last order (Cupid) is not of good quality. The cotton splits throughout the knitting. Regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Cupid cotton is braided this way to achieve an ideal compromise between softness and weaving. If it is braided more, and splits less, you will not have the same softness, so it is made this way intentionally.
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Acheteur vérifié
Rating: 2 out of 5
My first order, enchanted cotton, already 3 knots barely at 1/5 of the ball! Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It can happen to find knots, but by making an invisible join it has no impact on your work, it is not noticeable. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order that did not arrive
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 2 out of 5
the shop is very good but the DPD delivery service is terrible. Every time I order from Lidia Crochet, I have to search for where my package is delivered; the delivery people don't even come to my door and every time I have to figure out how to find it
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Response from Lidia Crochet Tricot
Hello, we thank you for your trust. We send packages with GLS or to a relay point with Mondial Relay as well, if the DPD service is not reliable in your area. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am still waiting for my order, it has happened twice that I am told my order could not be delivered on the scheduled day while I am at home, plus you have my phone number. I am going on vacation on Sunday and would like to be able to pick up my package before leaving. Best regards, Mrs. Chies
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We are sorry for this delay/incident in delivery. A complaint is underway for this shipment. If the package is not delivered/found quickly, we will find a solution with you. We thank you for your trust.
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Acheteur vérifié
Rating: 1 out of 5
I did not receive the package. I don't know where it is. Disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
For the Loco cotton I am quite disappointed, there are a lot of knots in one ball. I give you an example I found 6 knots in one ball, I find that a lot for 250 meters of yarn
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot evaluate an order that I have not yet received !!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The yarn is great and the delivery time is short but I had to pay an additional CHF 26.00 to pick up my package at the post office and there was a bug on the site. I put several threads of different colors in the cart and received all my balls in one color
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. For any incident, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my package and I paid almost 80 for shipping
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Response from Lidia Crochet Tricot
Hello, thank you for your order. We are sorry for this incident. Please contact us at this address so we can see why the package has not yet been delivered: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello, I have not received my order to this day.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Keep your delivery promises!... I had to make an item for tomorrow the 18th and placed the order on July 10th counting on delivery last Tuesday or Wednesday. Result, delivery on July 17th!... :-(
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Acheteur vérifié
Rating: 1 out of 5
I did not receive the package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have nothing to say about the site because I have already ordered and the products are excellent and I am the YouTube channel follower diligently but I have no news from the delivery person who should deliver my order on Monday!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Lidia's tutorials are exceptional! BRAVO! However, personally, the style wools and those for Christmas double a lot, and yet in her tutorial, the doubling is not visible at all. The pashmina and the BB are very good though.
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Acheteur vérifié
Rating: 1 out of 5
Still haven't received my package! It would be in Sofia, Bulgaria, after a trip to Budapest! Do you think it will ever arrive in Rhodes, Greece?
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address for any delivery information: [email protected]. Delivery to Greece may take up to 15 days. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 1 out of 5
To date, I have not received my package... paid 7.50 for more than 15 days and DPD keeps lying to me saying: it will arrive tomorrow... unacceptable.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered with the carrier. Please contact us at this address, so we can open a claim and offer you a solution: [email protected]
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Acheteur vérifié
Rating: 2 out of 5
Too many hooks, she never responds in the comments. However, the yarns are splendid. The shipping costs are a bit high!!! No knitting tutorials for small summer tops, no tutorials for beach bags or anything all crochet, too bad I can't try the threads that go with it.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback, but it should be a review regarding the shopping experience in our store, and not the posts on Lidia's YouTube channel. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A bag clasp was missing!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error. Please contact us at this address so we can resolve this issue: [email protected] We always have a solution for incidents. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I was supposed to receive the package Saturday morning. Received an email from the carrier saying that the delivery could not take place. I then rescheduled for today. Still nothing. The delivery method needs to change. I am very disappointed. Plus, I will have to struggle for the refund. Too much hassle.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. On our side, we send the packages very very quickly, unfortunately we do not have control once the package has left our warehouse. Please contact us; if you haven't already, so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
It's not your fault, it's DPD who is incompetent. Very expensive shipping fees and the package has been stuck at the agency for 2 weeks.
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Acheteur vérifié
Rating: 2 out of 5
The thread has nothing to do with raffia and it smells very strong. An unpleasant smell. It is very hard to work with, hurts the hands. The weight is way too heavy for a hat. I am very disappointed
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Acheteur vérifié
Rating: 2 out of 5
8 days since I ordered and still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will check if there is an issue with your delivery. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am told delivered... but never received. The first order took more than 15 days and very long from you to me. (Well, it's the fault of the delivery service) this order was never received by DPD and moreover the signature (proof of delivery) is really not mine... we really need to do what is necessary to find this package because I am waiting for the green wool to finish the little sweater started with the first order... I am disgusted... I reported it to you and to DPD who was supposed to call me back... I have opposed the payment. I am fed up... I think it's the delivery person's signature... we shouldn't wait 15 days for DPD to check with their delivery person... he won't remember where he put this package anymore.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident, please contact us so we can open an incident: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I have not received my package and I don't even know where it is
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can resolve this issue: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order of May 3 including 2 items. Upon receipt of the package on May 17, the tutorial for the Rafaelo Hat is missing, yet billed at 2.50 euros. I would appreciate it if you could send it to me by post. Thank you for your response
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Response from Lidia Crochet Tricot
Hello, thank you for your order. You may have misunderstood, but the tutorials are not sent by package, but via download link. They are PDF files. Please contact us at this address, we will explain it to you in detail: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Being attentive to your customers and protecting the merchandise
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have not noticed any complaints regarding this order. Can you please communicate the incident you had with your package? We checked the email exchanges, and we noticed two exchanges where we responded very quickly and each time we addressed your doubts (even made an addition to an order). So we do not understand the one-star review. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I still haven't received my package since May 2 when I placed my order. I remind you of my address FESSEL KATY 15 rue Principale 67440 SALENTHAL SOMMERAU; Best regards.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address, so we can open an incident for your package: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I was not delivered the entirety of the order same n. 1. « hat rafaelo at 2.50. And M cord 01 has major defects and small delivery problems. Thank you for responding to me
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The PDF tutorial is sent by PDF (so download link). For the issue with the M-cord please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
For the moment I have not received my order... I find this very long
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Please contact us at this address so we can open a claim: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
Hello, it is noted that the package was delivered but I do not have my package in my mailbox. Where is it? This delivery company does not work well at all. I always have delivery problems (too long, systematically postponed, etc.) Please keep me informed about my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can verify and open an incident if necessary: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A ball wrapped stuck to the packaging label, resulting in a lot of waste. I have photos, but I can't send them to you. If needed, I can send them to you via Messenger. The cotton yarn included short lengths connected by knots.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any issues please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my order!! The departure from Lidia Crochet was perfect but then arriving in France is another story.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. We are sorry for this incident. Please contact us at this address for any delivery issues: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I am missing the explanations for the model that I paid 2.50 for and which is not in the package
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Response from Lidia Crochet Tricot
Hello, Here are the details for the PDF tutorial: The PDF tutorials are sent as a download link. You have this link in the confirmation email of your order (in the upper part of the email) or on your customer account, in the "My downloads" section (if you have a customer account and you placed your order while logged into your account). Best regards.