The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, Thank you for your order. For any incident with the delivery time please contact us at this address: [email protected] We send orders very quickly, if there is an issue it is during the final transport. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I can't give 1* anyway, I can't rate as I've been waiting for my package for 22 days! It's impossible for me to rate the wool :-(( but I'm waiting for Mondial Relay to find my 17 balls I'm going to be on vacation soon...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address: [email protected] We thank you.
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Acheteur vérifié
Rating: 1 out of 5
On the3
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Thank you.
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Acheteur vérifié
Rating: 2 out of 5
Order placed on April 6 and still nothing received. This is the last time I order from this site
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 06/04. The 07/04 and 10/04 were public holidays in Spain, so the packages were necessarily delayed in delivery. Your package was sent with Mondial Relay, for an estimated delivery of 4 to 6 working days. We are on 13/04, so even without these public holidays, counting the weekend, your package is not late. For very fast delivery, 2/3 working days, you need to choose home delivery with DPD/SEUR. We thank you for your understanding.
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Acheteur vérifié
Rating: 1 out of 5
Impatient to receive my package that I still haven't received!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Pink and gray wool in the middle of the ball, and they doubt my good faith, their refund is of no use to me, I still lack wool to finish my poncho. I will not order from them again
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Response from Lidia Crochet Tricot
Hello, We have refunded you for this ball apparently with a defect. The issue is that you ordered this shade of pink just before. Moreover, you told us that you only needed 10 grams to finish this project. It is evident that you made a connection with the end of a pink ball to obtain a new ball for free. We never doubt a customer's word, but one should not abuse our service. Besides, it is not possible to have this type of mix in a ball; in the 4 years we have been making this wool, it has never happened. However, we have refunded you for this ball. We thank you for your understanding.
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Acheteur vérifié
Rating: 2 out of 5
Following a very disappointing order exchange by email after a purchase of i-corde several times and now I trust does not verify the photo and there I receive with a much duller color! Too bad because I really appreciate Lidia's tutorials and the quality
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The photos are in line with reality but sometimes a photo may not display the same way with the exact tones on different screens. In this case, if the product does not meet your expectations, you can always return it. We will refund you for the merchandise. Thank you for your understanding.
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Acheteur vérifié
Rating: 1 out of 5
I placed an order, I received an email confirming its receipt and I have NEVER been delivered.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal, your order was placed on 07/03 for delivery to Guadeloupe. A delivery to Dom-Tom can take from 15 to 30 days, or even 45 days in some cases (customs control, etc.). We thank you for your patience.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 2 out of 5
It would be nice to send us a good return when the yarn does not correspond at all to what Lydia says. The Maya brand is not soft, but here I will return the package with 2 yarns less because I still tried before judging. Thank you, best regards.
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Response from Lidia Crochet Tricot
Hello, the Maya yarn is very soft. In the case of a return because the items do not suit you (therefore no error, incident on the items), the return is at your expense. We thank you for your understanding.
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Acheteur vérifié
Rating: 2 out of 5
No criticism on Lidia crochet knitting as I still haven't received anything despite delivery announcements on Friday first, then Saturday, each time a message; sorry your package cannot be delivered today please reschedule your delivery. This is impossible because after the procedure new message; we cannot intervene on your delivery package in transit. I contact them: response = your package will be delivered as soon as it is at our agency, please wait... where is it? With a delivery cost of over 7 euros for a ball of wool, I don't understand. In summary, good contact with the Lidia crochet site but please change your delivery service.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We do not understand the 2-star review. Following your order, you asked us to add an item. We put your order on hold and asked you to confirm the color of this range for the addition. Without a response from you, you contacted us to ask why the package is still on hold. We shipped the package the same day, since obviously you no longer wished to make this addition. Can you explain why we only deserve 2 stars? This way we can improve and provide impeccable service. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Delivers the products
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur vérifié
Rating: 2 out of 5
During my last order, I was disappointed because my knit pro needles were all twisted, really disgusting.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please feel free to contact us for any issues with your items/packages. We will find a solution together. [email protected] Best regards.
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Comprador verificado
Rating: 1 out of 5
Better process the returns. I keep the wool because it is expensive to return it by mail, you would refund me 2 € for the wool you sent, with a bad smell that makes my stomach turn. I don't know what kind of material it is made of, but it's definitely chemical garbage.
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Response from Lidia Crochet Tricot
Good morning, Most of our yarns have the Oeko tex certificate (only a few that are in process do not have it). We have checked this batch of wool you bought and it has no smell, we found nothing abnormal. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am surprised I still haven't received my last order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can assist you with tracking your package or any potential issues: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Order not delivered after 7 days Exorbitant shipping costs and no solution provided
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. There was an incident during the shipment of your package. It was returned by the carrier today. We will offer you a new delivery or a refund of the order via your email. Such incidents are quite rare, but do happen. We apologize for the inconvenience caused. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star review, but without any comments. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star rating, but without any review. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You gave us 1 star without any feedback. Can you provide us with more details, or explain the issue you encountered, so we can assist you? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
I paid 3 times for a Christmas PDF and I did not receive it. Too bad.
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Response from Lidia Crochet Tricot
Hello, please contact us at this address: [email protected] The PDFs are sent via email, we will send it to you and look into the incident with you. Thank you.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 2 out of 5
Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 2 out of 5
Oops! I haven't received my package and I hope it won't take long...
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Acheteur vérifié
Rating: 1 out of 5
This is the second time I order from you and both times the order did not arrive, one was returned to you and the other has no news after a week. I do not criticize the product but the shipping. I checked my details and everything is well filled out.
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Response from Lidia Crochet Tricot
Hello, We are sorry for these delivery issues. Please contact us so we can see what is happening with your packages: [email protected] We thank you.
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Acheteur vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter any issues with the delivery, please do not hesitate to contact us at this address: [email protected]
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Acheteur vérifié
Rating: 2 out of 5
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