The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I sent a message for information regarding payment ?? No response ??
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Response from Lidia Crochet Tricot
Hello, Did you contact us at this address?: [email protected] We respond to all emails, and especially very quickly. Your order was made with a bank transfer payment. We have not yet received this transfer.
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Acheteur vérifié
Rating: 2 out of 5
I have not received my order after a week
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Acheteur vérifié
Rating: 2 out of 5
A model on YouTube (halter top) was created with the cotton I ordered but when it arrived, I realized that the balls were much smaller, it was mercerized cotton, so I had to reorder 2 balls. When I asked for a commercial gesture for the shipping costs, I was told it was not possible. Not great, especially since I can't help it if you no longer make the other cotton, I ordered in good faith.
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Acheteur vérifié
Rating: 2 out of 5
The site looks outdated, it is difficult to find what you are looking for. The colors of the skeins are not indicated, so since we don't know... we don't buy... and we are frustrated... The site does not reflect Lidia's personality at all, which is really a shame and disappointing.
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Acheteur vérifié
Rating: 1 out of 5
Already replying to the email, do not say that delivery is 2-3 days because it's false, as it takes me 1 week to arrive at the relay.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly to emails. You placed an order with a cheaper delivery option, to a relay point, for a delivery of 5/6 working days (not 2/3 days; as for home delivery). You were delivered on time. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Already respected the shipping dates because it wasn't like that
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Acheteur vérifié
Rating: 1 out of 5
I have no news of the order. The tracking link does not work. Order not received to date
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address so we can assist you: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
Delivery is way too expensive and late delivery (qt days)
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Your package arrived late due to your address. Indeed, for deliveries, do not add the 'L' before your postal code. We received your package back and had to resend it, hence the delay. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I was unable to finalize my order because I couldn't communicate my credit card number (MasterCard) to you.
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Acheteur vérifié
Rating: 1 out of 5
The chosen color is totally different from that in the photo and the return costs are exorbitant
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Response from Lidia Crochet Tricot
Hello, our photos are compliant with the yarns/cottons sold. For return costs, you can choose the carrier of your choice, we have no control over these rates. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I thought I would receive my package within 48 hours and I am still waiting I wanted a relay point but apparently it is not easy to find Pertuis So important to receive my package I am very disappointed next time I will have it delivered to my home no more relay points Hoping not to wait too long again.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. The delivery of the package to the relay point was never announced at 48H, but 4/6 days (always excluding weekends and public holidays). Delivery to the Pertuis relay point was not possible (internal problem of Mondial Relay), your package has been sent to a new relay point in Mirabeau. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The tutorials are disappointing in terms of quantities. Need to buy again but out of stock. Disappointing when you have started a bag in I-cord.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this incident. But you are talking about certain tutorials that are 3 years old (or more). The I-cord range has changed in the meantime (for over a year), it has been made thicker, to obtain even stiffer works (bags, etc.). We have modified the necessary quantities for each tutorial on our tutorial site: https://lidiacrochettricot.org, precisely to avoid issues of this type, but it is impossible to modify a video that has already been published. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only one star out of 5. Can you please specify what we could do to deserve 5 stars?
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Acheteur vérifié
Rating: 1 out of 5
Sell the cable at the announced length. The items are of good quality.
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Response from Lidia Crochet Tricot
Hello, all interchangeable cables have the size with the tips included. For example, if the cable is advertised as 60 cm, it is only 40 cm, since the size of 60 cm includes the 20 cm of the tips (10+10 cm). It is probably because you did not use interchangeable knitting accessories that you had this confusion. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Large choice not available
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Acheteur vérifié
Rating: 2 out of 5
I am really sorry for the low rating. The wool is beautiful, the colors are superb, but the smell is unbearable. It smells like oil or chemicals, I'm not sure... the skeins are on the covered terrace... I hope the smell will go away. Karin
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C?cile W.
Rating: 2 out of 5
Hello, my yarn smelled bad... I am disappointed with my order, I do not criticize but I do not think I will recommend.... I didn't even get any compensation....
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Thi-Han V.
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only 2 stars out of 5. Could you tell us what we could do to deserve 5 stars?
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celine L.
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only one star out of 5. Could you please explain what we could do to deserve 5 stars? Best regards.
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brigitte C.
Rating: 1 out of 5
Super happy.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback. You wrote the message "Super happy" but you only gave us 1 star out of 5. Is this a mistake?
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Catherine G.
Rating: 2 out of 5
Yarn not matching the color and high price.
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Response from Lidia Crochet Tricot
Hello, We are sorry that the color did not please you. The photos are true to the colors. The skeins from your order have been refunded following the return. Best regards.
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Verified buyer
Rating: 1 out of 5
J'ai fait une commande il y 2 semaines. Je n'ai jamais reçu ma laine, malgrés être restée en contacte avec permanent avec DPD. Très très déçue.
Response from Lidia Crochet Tricot
Bonjour, Nous sommes désolés de cet incident de transport. Veuillez nous contacter à cette adresse: [email protected] Nous allons ouvrir une reclamation pour cet envoi.
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Verified buyer
Rating: 1 out of 5
It is à week i ordered and i have no parcel...
Response from Lidia Crochet Tricot
Hello, Can you contact us at this email, we will see what's happening with your order: [email protected] Thank you.
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