The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I love all the wools and cottons from Lidia but this time I did not receive my order, I am really sorry
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/10/2025
Still haven't received my order, delivery time too long
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Response from Lidia Crochet Tricot
Hello! Thank you for placing your order with us. We regret that your delivery is experiencing a slight delay. We hope to resolve the situation as quickly as possible so that you can fully enjoy its contents. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/10/2025
Package not received
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment. Your complaint is already being processed and we will offer you the best possible solution as soon as possible. We thank you for your trust and patience during this process. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 28/10/2025
Order placed on 28-10, and not received to this day.
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment. We have verified that you chose the Mondial Relay delivery method with an estimated delay of 5 to 6 working days. Your order was correctly placed within the deadlines at the relay point you selected. It is ready to be picked up. We hope you enjoy its contents. We wish you an excellent day and happy crocheting!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 26/10/2025
Poor quality wool for crocheting, very disappointed
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/10/2025
Still not received. I don't even know where the package is. I have paid shipping fees to have it in the mailbox.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/10/2025
With every order, I ask to be delivered at home but my package is put in a relay point. Since I can no longer move, I have to ask someone to go pick up my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
A wool patched up any old how, with threads sewn hastily and not even the same color as the wool, just two ends joined by a gross knot, another ball whose material comes apart and leaves a white thread... It's really disappointing.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The home delivery did not take place even though I was at home all day.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Still haven't received my ball that I needed to finish the roses of the blanket.
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Response from Lidia Crochet Tricot
Hello! Thank you for placing an order. We have verified that your package has been dropped off since the 23rd at a relay point close to the destination address, as delivery could not be made due to the absence of the recipient. Please contact UPS or write to us at [email protected] for more information regarding the collection of your package. We wish you an excellent day.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
As of today, I have not yet received my order, a bit long!
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Response from Lidia Crochet Tricot
Hello, Thank you for placing an order with us and for your comment. We have verified that you chose the Mondial Relay delivery option, which has a delay of 5 to 6 working days. According to the tracking of your order, no issues are reported and the package was delivered on time to the relay point you selected. You will receive all the necessary information from Mondial Relay. We hope you enjoy your order. I wish you an excellent day and happy crocheting! Best regards,
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Acheteur vérifié
Rating: 1 out of 5
Delivery time too long
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving your comment and for placing an order with us. We have verified that you chose the Mondial Relay delivery method, which provides an estimated delay of 5 to 6 working days from the departure of the package from our premises. Unfortunately, your package has experienced a slight delay due to the weather conditions recently observed in the region. We have contacted the carrier to expedite your delivery. We hope you will soon be able to enjoy your order. Please feel free to contact us by email at the following address if needed: [email protected] Best regards,
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Acheteur vérifié
Rating: 1 out of 5
I did not receive my package and the amount was debited !!!!!
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Acheteur vérifié
Rating: 1 out of 5
Very bad experience, first my order was put aside, now I should have received it on Friday, the order tracking showed a delay and now a note on the tracking saying I would get an email when I would be delivered, since then nothing, very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for ordering with us and for your feedback. After checking your file, we found that your order had been put on hold due to an error in your address. Fortunately, we were able to correct this error and ship your order the same day thanks to the additional information you provided us. Unfortunately, your order experienced a slight delay due to a force majeure case with the logistics operator; these circumstances are beyond our control and we understand that they can be frustrating. We apologize for this minor incident. We are glad that you received your order well and that you can enjoy it. We wish you an excellent day and happy crocheting! Best regards,
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Acheteur vérifié
Rating: 2 out of 5
I did not receive the complete order, can you explain why the models are missing?
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Package not received. The UPS carrier is never reliable. Packages get lost or misplaced. Why not use the post office? Maybe more expensive? I was counting on having these buttons I ordered quickly and I have nothing!
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Acheteur vérifié
Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with two stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I lost my access code I requested an update but I never received the email even in spam and since I received your email this morning it is not a problem of a non-existent email
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I will not order again
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
My order was supposed to arrive yesterday 10.09.25 but nothing! Not even a delivery notice! The tracking states that a supplementary address is necessary??? And then nothing! My address is correct! The problem does not come from you, but from UPS. And I don't know where to file a complaint.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The defects in my 2 balls of Trapixl are very annoying for making a handbag. It's not normal. Connection of a dark green thread to the white thread and the thread becomes very thin then very thick then torn! See photos
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I haven't received my order and therefore I cannot evaluate the yarn.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
After more than 10 days, I still have not received my order, it's a shame, it was to make a blanket for a baby who is about to be born. So impossible to evaluate the wool.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have been a very good customer at Lidia Crochet for years. She published a tutorial, and she specifies that if you have a problem, you can send her a message. Automatic response that does not solve the problem. She doesn't even respond to your message.
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Acheteur vérifié
Rating: 2 out of 5
Caprice ball with defect, thread breaks during the realization of my work.
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Acheteur vérifié
Rating: 2 out of 5
Hello, first order placed on 28.08. This order was not delivered to the requested Locker point, but to a very distant relay. Delivery error reported, with no solution provided. In order not to lose my package and my order, I was able to retrieve the package with difficulty (distance or opening hours), damaged, bag opened... Very disappointed with this order.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order. As we indicated by email, we regret the inconveniences caused by the company responsible for your delivery. Sometimes, for operational reasons, packages are dropped off at different relay points than those initially selected. As soon as you contacted us, we reached out to the transport company. These steps can take some time, but we continue to work to provide you with a solution. Please do not hesitate to contact us via our customer service at the following address: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am delighted with everything Lidia does, but the problem is that I never receive my order within the indicated deadlines, I have to make a project for a wedding and I still haven't received anything even though I was supposed to receive it on Monday, and no news. I hope to receive it.
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Response from Lidia Crochet Tricot
Hello, thank you for placing your order and for leaving us your comment. We are happy to see that you received your order on September 1st. We hope you will fully enjoy its contents and we send you our best wishes. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Return costs more expensive than the products.
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Acheteur vérifié
Rating: 2 out of 5
Very dull color
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Response from Lidia Crochet Tricot
Hello! Thank you for placing your order with us. In response to your comment, the photos available on our site correspond well to the reality of the concerned products. According to the order you placed, the ball indicated in the images corresponds well to the item you requested. We regret that despite receiving the correct product, its color does not fully convince you. However, we hope you will appreciate your ball and that your next experiences will deserve 5 stars. Please accept our best regards.
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Acheteur vérifié
Rating: 2 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Hello, the black color of the beaded cotton is not the same for each ball. I am disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order placed and still nothing received, no customer service reachable and no refund.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
The delivery time is not 24 hours but already a week, so your site is incorrect regarding the shipment. I haven't used the wool yet since I received it yesterday, Friday, August 8, and ordered it on August 2. The requested review is a bit too quick.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
These wool skeins no. 10 are a bit thinner and fray a bit. I knitted other BB skeins that satisfied me. But I remain a customer of Lidia crochet.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Disappointed with the quality of the Maya wool and the delivery was long compared to what was announced.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. If you encounter any issues with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot give a good rating because I have not received my order. However, I paid by card, no problem there, the pickup was very quick. I would like a refund for this order, or to receive the order I made very quickly..... Without paying this time.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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