The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, the problem is the delivery time. 10 days is way too long.
Translated reviews
Response from Lidia Crochet Tricot
Hello, thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
I find that deliveries are very, very long. I ordered and paid 10 days ago and still received nothing.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Orders never received, the tracking link does not work ... Never heard from the carrier
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
I am still waiting for my first order which dates from 23-06-2024 and today is 01-07-2024.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Very disappointed with my last order regarding a color
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. We had an email exchange with you in which we clarified this issue. We understand that the color may not suit you, however, it is exactly the same as the one you can see in the images of the item in question in our shop. Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
-
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. We see that you rated your shopping experience 2 stars. We would like to know more, in order to continue improving and perhaps, for your next order, deserve a 5-star rating. Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Speeding up the processing of orders would be a good way to improve. I would like to evaluate your services but I still have not received the items ordered on 11/06...
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
-
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
-
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
I was not informed of the delivery time when ordering and 8 days later, I still have not received it.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Very long delivery time. Order placed on May 27, delivered on June 06.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
-
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
I still haven't received my order
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
I still have not been delivered!
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Order placed at the beginning of May and still not received.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Some colors literally change from one dye lot to another. I understand there can be a slight difference, but in the case of enchanted cotton no. 302, it's the color that is different!
Translated reviews
Response from Lidia Crochet Tricot
Hello, We thank you for your orders. Indeed, the last production of Enchanté does not have exactly the same dye lots as the previous one. We have updated the photos. We cannot guarantee the same dye lots, especially when this cotton is made once a year, approximately. On the same order, you will always have the same colors, but on spaced orders, that can never be guaranteed. Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
I still haven't received the package and I have no news
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Judges people without knowing them and dares to tell you that you are a small customer (because the last 2 orders were not big enough for them). I find that stupid!
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you but we need to clarify things for your review. We have never judged anyone, let alone a customer. You contacted us with a lot of bad faith since you did not receive the PDF tutorial for the last blanket, while we clearly indicated by all means (Newsletter, social media posts, etc.) that this tutorial is not offered for gift card orders and tutorials. During the last campaign, you ordered the same, a tutorial at 2.9 € to get the first tutorial for free. No problem, there, the first blanket was offered, but not this one. Obtaining a tutorial that will be sold for 9.99 €, with an order of 2.9 €, is not possible every time. Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Where is my package?
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
-
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
I made an order giving the same address as last time and yet I did not receive my order while it has been debited.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have responded to your complaint. Indeed there was an incident in the delivery, we have indicated the procedure to follow. The package is not lost. Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
-
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
-
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
Disastrous deadlines and services from Mondial Relay... No respect for the customer, package lost from the start then delivered to another delivery point far from my home requiring the use of public transport or a vehicle to retrieve the package within the allotted time (8 days).
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
I am disappointed, no one is able to find my package at the Melia Torremolinos hotel. The shipment is in the name of Chantal Duhamel.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Haven't received my order yet, a bit long anyway
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Order still not delivered
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
The enthusiastic description of the product (raffy yarn) is not realistic. This yarn is absolutely not easy to work with and gives an ordinary result
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please specify which phrase in the explanation is not realistic? Thank you.
A
Acheteur vérifié
Rating: 1 out of 5
Why one star? One star for the very inappropriate attitude of customer service. I was treated very poorly. Like never in another company. I was even shocked... I was really treated like a clueless, incompetent customer. It's very unfortunate because the products deserve 4 stars. I myself have a haberdashery business and I would never dare to do that. Maybe the company Lidia Crochet can afford to lose customers because it has enough financial liquidity. But be careful, the wind can always turn. That's why you have to take care of customers...
Translated reviews
Response from Lidia Crochet Tricot
Hello, We do not understand your opinion. The last exchange we had was in December 2023, well before this order. Besides, you had an issue with the loyalty points and we explained to you several times how to use them (with photos, instructions, etc.) Everything was explained with the utmost respect, without ever rushing. So if you have more details we would like to know, because reading your review..
A
Acheteur vérifié
Rating: 1 out of 5
Hello, I ordered white skeins and received skeins with purple-gray shades, disappointed
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Making diagrams. The videos are good but full of ads and you always have to be on screen.
Translated reviews
Response from Lidia Crochet Tricot
Hello, We offer tutorials in PDF, here is the direct link: https://lidiacrochettricot.com/categorie-produit/tutoriels/ Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Transport delayed. And issues with my loyalty account
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Quality wool is very average. I have already knitted with higher quality acrylic wools. I will not place another order.
Translated reviews
Response from Lidia Crochet Tricot
Hello, You ordered the Kameleon wool. It is a premium acrylic of very good quality. In fact, it is one of the wools we have been selling for 6 years. Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
My order placed on February 20, 2024, has still not been delivered.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
I should have already received my order to evaluate it. Where is my order ???????
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Very unhappy with the shipping costs for 1 ball of yarn to finish my project. It's outrageous!
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have recently reduced our shipping costs. However, these are not hidden fees; you see the shipping costs before paying for your order. It's a Spain-France delivery, so with very low shipping costs. Best regards.
A
Acheteur vérifié
Rating: 1 out of 5
Unhappy, package ordered on Saturday 17.02.2024, to this day still nothing received, where is the 24 to 48 hours
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed an order by bank transfer, the payment was received and validated on 21/02. Your package was sent the same day, on 21/02, it is on its way. For any delivery incident, please contact us at this address so we can open a complaint: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
Out of stock…
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
Still haven't received my package!
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Acheteur vérifié
Rating: 2 out of 5
My first order and too many knots in the wool, and I am disappointed with the quality. I do not recommend.
Translated reviews
Response from Lidia Crochet Tricot
Hello, Thank you for your orders. It's not unusual to find knots in the skeins. You can make an invisible join, and it will not affect your work. It happens with all ranges and for all brands of wool. Best regards.
We use cookies for audience measurement and improving user experience.
English 