The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Order still not arrived, this is the 3rd time it's so slow, packages are stuck with Mondial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I did not receive my order. The address was poorly transcribed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello, the wool has many defects, I find that the quality is becoming less good than at the beginning. I had to stop my work again. Every time I order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you encountered. Please contact us at this address, we always find a solution for every incident: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
still haven't received the package so can't evaluate.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, The order is not simple. I had to go through Google and Gmail. The relay has changed. Then the package took the wrong path. It's really very long to get a ball of yarn and needles! Too long!
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Response from Lidia Crochet Tricot
Hello, We do not understand the review regarding Google or Gmail. Is it your connection method that you chose when you created your customer account? It's a choice, but you can create a customer account by logging in directly with your email address without going through Google. We are sorry for the delivery, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am asked for my opinion even though I have not received my order!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package is probably delayed due to the delays caused by the end-of-year holidays. Please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I have not received my order as of today December 31, 2023!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot evaluate this order from 13.12.2023 since I have still not been delivered by DPD. I find this a bit long hoping that it is not lost
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
To this day still not received my order and no news from the carrier and my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello, I find the shipping costs really too expensive especially when we realize that we are missing wool and that we have to reorder, I think this system is to encourage ordering more, not normal this is what I wanted to say. Best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Unfortunately, the price of delivery is negotiated to the maximum, it is not high for this type of delivery. One solution would be to increase the price of items and reduce the delivery (how other businesses do), but this is not favorable to customers, you will end up paying more. It should be noted that the price of delivery is never free, it is transparent, as in our case, or added to the price of items (you pay it without realizing it). Best regards.
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Acheteur vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
12 days, I have not received my order. Due to the carrier supposedly, but the amount has been debited from my account.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Ordered on November 18. Still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
On 8/11 I ordered wool from Lidia crochet. It is now 28/11, and still no wool!!!!!!!! When I check the tracking, it says that on 23/11, the package left for the pickup point. Valence (where the package was on 23/11) and Monteux where the pickup point is, I wonder how this package is being delivered. On foot!!!!!! I was supposed to make a gift for a birthday and I couldn't. This is the first time I ordered and it will be the last. I am not happy at all F Ducarteron
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delay much too long, order placed on the 18th, as of today the 25th still nothing. I will not order again.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am very happy with the wool but on the other hand, way too much shipping cost. When you don't want to make a big order, it triples the price of the ball of yarn.
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Acheteur vérifié
Rating: 1 out of 5
The shipment went well but the wool received did not match what I had seen in the tutorial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
During the presentation of the mosaic crochet tutorial for the Christmas blanket, Lidia explained to us that for any order before 15/12, the PDF would be attached to the invoice. I received the wool The Queen, the invoice but not the PDF. Therefore, I cannot start this beautiful work. I don't think I can complete it before Christmas, so I will return the wool hoping to get a refund. I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, If you placed your order from 01/11 you received the PDF of this work in the last email of your order (as an attachment). It's the email that confirms the shipment of your order. Please feel free to contact us at this address so we can verify and resend it if you misplaced this email: [email protected] However, we kindly ask you to change the review if you did receive the pdf.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/10/2023
I am disappointed with the Trapixl orange red product, indeed I received a really mediocre product that frays with a texture on one side of this thread, really not nice which makes it so we don't know what to do with it nicely especially do not order orange red :-( (To say something positive, the shipping is fast and well packaged.
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Response from Lidia Crochet Tricot
Hello, thank you for your order. Indeed, the TrapiXL is a capricious product, we can come across some perfect spools as we can come across some with imperfections. We cannot predict it or prevent it. It is well known, and we specify it in red on the product page, in the store.
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Acheteur vérifié
Rating: 1 out of 5
Adapt your packaging to the delicacy of the wool! The wools are not protected in your vulgar bag!
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Acheteur vérifié
Rating: 1 out of 5
Good evening, I can't give evaluations, I haven't received my package, thank you for keeping me informed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I can't tell you, order placed a week ago and still not received!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can verify and claim your delivery: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
Delivery is great at home, delivery to a relay point if you are not in a hurry, otherwise pass your way, 10 days since the order and still nothing, lamentable...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident with the delivery. Your order was placed on 16/10. The package was sent the same day. Today (6 working days later), the package is at the Harnes HUB. It will be delivered shortly. Normally packages are delivered directly in France, but this time we do not know why, the packages went through Madrid, hence the delay. We apologize for this delay caused by the carrier.
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Acheteur vérifié
Rating: 2 out of 5
Hello, in my first ball a lot of pieces with knots, to see for the other two balls
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, knots can happen, it is not a defect of the thread. With an invisible splice, it does not affect the work. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I am waiting for news about the delivery of my package and to whom it was delivered! I did not sign any document and my package was not delivered to my address, the DPD delivery person has a different signature than mine
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can open a complaint and offer you a solution: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Delivery times too long. After a week my package is still in Spain at a logistics platform. Shipping costs are too high for these long delays.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address if you encounter an issue with the delivery.
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Acheteur vérifié
Rating: 2 out of 5
Disappointed with the Namaste linen, a lot of fluff and not bad
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The Namaste is jute, it is not linen. It is used for decorative items, the smell is normal for this type of thread.
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Acheteur vérifié
Rating: 2 out of 5
40% shipping costs, it's the last order
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Response from Lidia Crochet Tricot
Hello, You have made an order for delivery in Switzerland, it is normal that you paid more shipping costs. It is an international delivery, outside the EU, with customs control. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/09/2023
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please send us an email at this address so we can see why the package has not yet been delivered: [email protected]
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Acheteur vérifié
Rating: 2 out of 5
Improve billing for Switzerland by issuing a bulletin to avoid additional fees and time. Improve delivery. Because you ask for feedback while I still haven't received my package! Or wait to ask. Best regards.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For all shipments to Switzerland, we add the invoice on the carrier's site, and to double the cost, a paper invoice is added to the package in a transparent envelope labeled 'Documents'. Best regards.
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Acheteur vérifié
Rating: 2 out of 5
I still haven't received my package, as always, last time I order through Mondial Relay.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent very quickly, apparently there is an incident during delivery. Please contact us at this address so we can open a claim with the carrier: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I placed an order that I had delivered to my vacation spot which never arrived. Order paid, a little email to Lidia Crochet and no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly. Did you contact us at this address?: [email protected]?
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Acheteur vérifié
Rating: 2 out of 5
First everything is downloadable second I ordered Eyes for agrumini and the sizes do not match! TOO BAD
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it's normal for the tutorials, at the price of 2.5 €, that they are not in paper format. Moreover, customers can only order tutorials, so no delivery to pay since we can download the tutorial instantly. For the eye incident, please contact us at this address: [email protected] Best regards.
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