Customer reviews of Lidia Crochet Tricot

ALWAYS THE QUALITY OF THE YARN

I allow myself to get back to you, as I was disappointed with the after-sales service. I placed an order thinking I would receive a scratch card as expected. I sent an email to the relevant service, and they explained to me that there were no more scratch cards. So I could use a scratch card that I might have kept without having benefited from it. As I explained to them, when I have a scratch card and I have a discount code, I will definitely use it. So, I am very disappointed, because it was not specified that it was the first orders that would receive a card and the following orders, to put it simply, would get nothing more. I don't find that very commercial. Otherwise, regarding the shop, nothing to say. A lot of choice of yarn, fast delivery, and interesting prices. As for the after-sales service, I feel that they do not feel concerned. I received responses from them that were completely incomprehensible... this, as far as I am concerned, makes me less inclined to order even though I really appreciate this site. Best regards, Christelle Magnien

I really appreciated the speed of delivery and being informed of the day and time of delivery

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Very satisfied with the yarns. Just missing the reference for those who knit the quantity of balls needed to make a simple Jersey sweater. This gives a reference for orders.

Shipping costs too high for small orders.

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Easy and simple navigation. It is easy to find the products you are looking for. And you can benefit from loyalty advantages. A few suggestions: - there are sometimes little surprises regarding colors: between the colors displayed on the site and the actual colors - you need to remember to identify yourself to benefit from loyalty advantages and you can forget because it is not requested when you arrive on the site - it would be great to have the link to the tutorials directly from the site when choosing our yarn.

Received non-compliant item, exchange with customer service very mediocre, very cold person... I realize, after research, that these are ALIEXPRESS products resold at double the price!!!!! Avoid.

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I found the explanations unclear regarding the desired delivery date. Ultimately, when I wanted to choose the date of 24/12, it was the date of 22/12 that was retained by your software. I am disappointed because there is no way to correct the data. On the order summary, the email address of the recipient of my gift card appears as the sender, which is curious. I hope that the transaction will go smoothly.

Softness and lightness of life, the wool. Delivery time to work.

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Website that does not accept discounts or promotions, impossible to enter the amount, and delivery site not always effective, impossible to track. Otherwise, the products are of good quality and at advantageous prices.

More and more disappointed, not by the wools but by the services. No information given to customers about the discontinuation of certain ranges, and gift cards announced during my order and not given because already out of stock on 4/12.

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I am satisfied with my Christmas gift from my husband, I really like being able to receive the material that corresponds to the video (which are very well made) we are sure to succeed in our work, I recommend this site with my eyes closed, my only regret is that there is more choice of wool and fine cotton (1.25 to 1.50) and it would be perfect.

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Very soft wool. A bit long delay coming from Spain.

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Hello, a bit disappointed, I thought they were pressure pom-poms, really a shame.

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Thank you Lidia for your YouTube tutorials, I love them and I learn a lot.... but the shipping costs are quite high, especially when buying for 50/60 euros worth of goods. A small gesture like others do would be cool. Watch out for UPS... we pay for a delivery in 2/3 days and it takes a week in reality.

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The wool is quite decent and cheaper than on other sites. Lidi makes very good videos. But the complaints service is useless. I am claiming a refund for my shipping costs that I paid almost 19 euros for express delivery to receive my package in 1 day, I received it in 5 days. So, well, I am in a position to request a refund for my shipping costs but nothing. Finally, it tires me, so I think I will no longer order there because this is not the first time and also in my order there was a missing wool, the most expensive of course. But well, whatever... It's like talking to a wall.

Nothing to report.

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Hello, the delay was really too long this time because I received my order from 30/11 today on 10/12. Well, not so bad, but I am used to a much shorter delay ??

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Still haven't received my order

The order is very good, of good quality. I take away one star for the choice of the carrier UPS who does not respect delivery times and constantly postpones each delivery by 1 to 3 days

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I love the different wools but I regret that there are not certain colors in each range. (One of my daughters loves bright red, very little present, the other bright yellow)