Customer reviews of Lidia Crochet Tricot

I like the quality of the wool for its price however too much wool to wash by hand which reduces my choice of wool too bad, I knit a lot and if I have to spend more time for hand washing that I do not have. I hope Lidia will think of us in her future choices. Happy end of year holidays

Received quickly the wool which is very pretty and conforms to what I wanted... I am happy to have discovered this wool sales site. The only big drawback is that you have to follow the explanations on video and not with a model on pdf

The speed of delivery

-

Don't change anything, fast delivery.

-

The ordered items are very good. However, the UPS delivery person was very bad. I had paid for home delivery and he left my package at the relay even though I was home. He had my mobile number. He didn't even try to contact us. Avoid UPS or Colis Privé. Better to take the post office or Chronopost, with them there are never any problems.

-

-

-

Fast shipping, too bad to find big knots in the degraded wools that do not match the colors

-

Since recently I have started crocheting again and watching your tutorials and I was very surprised it made me want to do everything I started with threads bought expensive from retailers but disappointed I tried to buy in your shop for now I haven't had the time to do much. Your wools are cheaper and the delivery time is short it's just for the delivery they didn't deliver to my home rather surprised hoping to see you soon thank you

I am very happy with my order but a small question I thought we would find a small card to win a little gift but I must have misunderstood. Thank you again for my order. Monique

-

I started my work I am at the 4th ball of baby vely and the 4th is all damaged, length of thread without velvet on top. I hope the next 2 will not be like that!!!

-

-

Nothing more to say, perfect for orders, the only downside is that UPS often delivers late. For example, I had an order that was postponed 3 times for delivery

IMPROVE THE QUALITY OF DELIVERY We pay more for fast delivery but the deadlines are never respected

-

Speed and compliance for my order

Good site, except I was disappointed with the gift cards that were valid until December 15 and I placed an order on November 29 and it was not in my package??!

Meets my expectations, beautiful colors. Well packaged.

-

I didn't think that the Lidia Crochet Tricot site was purely capitalist, it's really not a way to treat your customers especially since the delay was confirmed by UPS, it was not delayed due to the end of year holidays, you are not human at all you have no empathy for people, even though I order from you all the time, I never buy my yarns elsewhere! You could have certainly made a small commercial gesture because you completely disoriented my life, I remind you that I am an autistic person and that you have no right to lie to me by shifting the blame left and right!! Pfff you are frankly disgusting, but don't worry I will go in your direction I hope for you a great sustainability in your business!!

-

The delivery took 1 week longer, did not receive the free pdf of the Christmas blanket.

ALWAYS THE QUALITY OF THE YARN

I allow myself to get back to you, as I was disappointed with the after-sales service. I placed an order thinking I would receive a scratch card as expected. I sent an email to the relevant service, and they explained to me that there were no more scratch cards. So I could use a scratch card that I might have kept without having benefited from it. As I explained to them, when I have a scratch card and I have a discount code, I will definitely use it. So, I am very disappointed, because it was not specified that it was the first orders that would receive a card and the following orders, to put it simply, would get nothing more. I don't find that very commercial. Otherwise, regarding the shop, nothing to say. A lot of choice of yarn, fast delivery, and interesting prices. As for the after-sales service, I feel that they do not feel concerned. I received responses from them that were completely incomprehensible... this, as far as I am concerned, makes me less inclined to order even though I really appreciate this site. Best regards, Christelle Magnien

I really appreciated the speed of delivery and being informed of the day and time of delivery

-

-

-

-

-

Very satisfied with the yarns. Just missing the reference for those who knit the quantity of balls needed to make a simple Jersey sweater. This gives a reference for orders.

Shipping costs too high for small orders.

-

Easy and simple navigation. It is easy to find the products you are looking for. And you can benefit from loyalty advantages. A few suggestions: - there are sometimes little surprises regarding colors: between the colors displayed on the site and the actual colors - you need to remember to identify yourself to benefit from loyalty advantages and you can forget because it is not requested when you arrive on the site - it would be great to have the link to the tutorials directly from the site when choosing our yarn.