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Rating: 3 out of 5
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 359 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
I really like the quality of the threads... I like a little less the amount of shipping costs that I still find significant and that can slow down a bit for future orders.
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Rating: 4 out of 5
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Rating: 4 out of 5
I ordered 4 balls of baby vely red color 03 to make 2 big Christmas gnomes, but the red does not meet my expectations and I therefore contacted customer service who immediately replied that I could return these items at my expense and get a refund for the balls. It should be noted that the package arrives at home and not at a relay point, which means that the costs amount to 11.70 in my case, the price of my 4 balls: 12.80, so very discouraging.. I admit to being a little disappointed. I just ordered baby vely red color 011, fingers crossed!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry that the color does not suit you. We do not cover the return in this case, since the photos on the site are accurate. With each change of shade, we also change the photos. However, we do accept returns. Thank you for your understanding.
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Rating: 4 out of 5
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Rating: 1 out of 5
Nothing more. I will no longer be a customer.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry that you encountered an issue with our items. Could you please provide us with more details so we can assist you?
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Rating: 4 out of 5
I love the tutorials that are well explained thank you
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Rating: 4 out of 5
I really appreciated the speed of the order, however I was disappointed not by the quality of the Baby vely wool (which I knew) but by the color which for me did not meet my expectations. It is the color 03 that I intended for two big gnomes. Lidia had made it with the 03 for the red part, when looking at the screen the 03 and the gnome there is really a difference, I hesitated for a long time but I trusted Lidia... actually the red 03 leans towards orange-red, 4 skeins in the trash.... I think the dye lots have completely changed... it's not a Christmas red ?? this is the first time I am disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry that the color does not meet your expectations. Indeed, if a color changes we immediately change the photos on the shop. So all shades are in accordance with the photos, but it should be noted that the photos do not display exactly the same on the multitude of screens that exist on the market. Best regards.
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Rating: 3 out of 5
Hello, I have been waiting for my package for 3 days, DPD is a very bad carrier. They are very poorly organized! I called them several times a day to get my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will help you and open a claim with the carrier to speed up the delivery. Best regards.
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Rating: 4 out of 5
Wool prices a bit expensive.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
I really like these tutorials, varied, modern, very easy to follow. A small downside for me, I find that the quality of some wools is not great. But I continue to buy without any problem
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Rating: 4 out of 5
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Rating: 4 out of 5
The wool is beautiful
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Rating: 4 out of 5
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Rating: 4 out of 5
I really like the explanations given with the tutorials. I would just appreciate it to be a bit slower during the explanations as I can't follow at the same time. Other than that, everything is clear
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very good quality items, fast shipping, many items unavailable, disappointed with the delivery company 'DPD'
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Rating: 4 out of 5
In one of my last orders, some skeins were missing.
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Rating: 4 out of 5
I give 4 stars because we can always do better, but it's a super product, exactly what I expected.
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Rating: 3 out of 5
2 spools of trapixel out of three purchased weigh less than 600 g.
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Rating: 4 out of 5
Always satisfied with the quality of the products only downside I had it delivered for the first time to a relay point and I still haven't received my order I hope it won't be long. I really like the tutorials which are very well explained and the original ideas keep it up and thank you for these good moments I spend in your company
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Rating: 3 out of 5
I have a problem with a delivery to a relay point and Lidia crochet leaves me to sort it out I think that in this case Lidia crochet could have contacted the relay point to solve my problem which is still not resolved
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have indicated what to do to retrieve your package. The delivery is at a relay point, you need to go to this relay point, but you refuse to do so. We have responded to your emails every time and we have sent you the delivery receipts.
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Rating: 4 out of 5
The speed of shipping
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Rating: 4 out of 5
A bit disappointed by the delivery time because it was indicated 2-3 working days and I think we are more on 5-6 days. But the color of the wool is superb. Let's see how it holds up over time
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Rating: 4 out of 5
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Rating: 1 out of 5
Still haven't received my package, the company DPD doesn't know where my package is, it's the first time this has happened to me
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Rating: 4 out of 5
I only do Lidia's tutorials and I'm delighted, even though I don't live in France, I do them with other styles of wool and it works too. I order when I'm in France, because from Singapore ???? shipping costs are very expensive, too bad. After-sales service is also very good. In short! Everything is PERFECT ????
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Rating: 4 out of 5
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Rating: 4 out of 5
An item was missing from my order but the service was very quick to resend it
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Rating: 4 out of 5
Item as described. Fast shipping. But shipping costs are very high.
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Rating: 4 out of 5
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Rating: 3 out of 5
Good but not all the yarns, the BB yarn does not live up to its promises. The quality is very disappointing.
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Rating: 4 out of 5
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Rating: 4 out of 5
The page is very simple and easy to make orders that arrive on time. The thread has beautiful colors but the cupid unravels a bit and gets caught on the needle. Also, I have already made four orders, three of more than forty euros and they have not had any detail, that's why I don't give them five stars
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Rating: 3 out of 5
Regarding shipping costs. They should be free for loyal and regular customers.
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