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Rating: 3 out of 5
I have not yet received my items,
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 1 and 3 stars
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Rating: 1 out of 5
Order placed on October 30, still not shipped due to weather events beyond control, so giving feedback on an order I have not yet received and which is still considered in preparation by the sender is complicated.
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Rating: 3 out of 5
I have been waiting for my order since October 31. It is November 6 and I still have nothing...
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Rating: 3 out of 5
did not receive my order
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Rating: 1 out of 5
Hello, I have not yet received my last order
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Rating: 3 out of 5
I was a bit disappointed with the wool for the baby coat because if you find it and undo it, the wool gets damaged a lot
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Rating: 3 out of 5
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Rating: 3 out of 5
I was disappointed, despite all the skeins I ordered, to receive several skeins where the feed was very damaged in several places. It's always very annoying to have to cut this part, make a knot to continue your work, especially the red and beige color of the I cord.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. For any incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 3 out of 5
Disappointed because I had to enter the promo code several times to get the gift card. And on the order I just received, the gift was not there, the code did not work.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. All codes work well, the issue comes from a typo or if the code was used on an order that was not validated, so the code, as it can only be used once, is deactivated, but with an email to our customer service, we can reactivate it. Best regards.
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Rating: 3 out of 5
Terrible delivery... UPS did not deliver to me as expected, I don't know where my order went, you should ensure that your delivery people are more motivated by their work.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 1 out of 5
I rate one star on my last order because paying fees for a return is unacceptable on an order of over 120 euros not counting all the other orders being a good customer has no value
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. But the return policy has nothing to do with the price of the order. Prices are calculated and we cannot take return fees into account. Thank you for your understanding.
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Rating: 3 out of 5
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Rating: 3 out of 5
The merchandise meets my expectations but regarding UPS it was very complicated to receive the package for 3 days we were told it would arrive at the end of the day and finally on the 4th it arrived... for 20 euros! for delivery it's expensive paid, too bad!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Not happy with the delivery by UPS paying for home delivery, the delivery person gives 2 time slots and does not come to the house puts the package in a relay. He doesn't even call the customer. I stayed home during the given time slots. And never saw the delivery person otherwise the wool from Lidia is top and the delivery time is good
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
Hello, I was pleased to make the cushion for my old cats. But I keep making and unmaking the rounds, I can't find the stitches with these loops, I took a size 8 crochet and even with it I had trouble. Otherwise easy to undo.
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Rating: 1 out of 5
I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
The delivery instructions were not respected. Lidia should work with UPS; they must make home deliveries.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
In the case of a refund on a bank transfer
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 1 out of 5
I still don't have my order. A delivery paid to be delivered within 2/3 days, and here it is more than a week!! The carrier says my order has arrived, but I have NOTHING
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
You should perhaps deliver my package. I received a delivery notice in my mailbox and in fact, the package was never delivered!!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
Too bad for the supply, this is the second time in 5 weeks that Maya wool No. 4 is out of stock, I am missing 9 balls for a project I committed to with a third party, I am losing patience!
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
I did not receive my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Always satisfied with the orders. But one item from the last order was defective. (purse clasp).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 1 out of 5
I was happy to place my second order with Lidia crochet knit. I ordered butterfly balls, which are beautiful to the eye. However, I have a problem because the thread of my first ball is not regular, it becomes much thicker at the change to the shiny part. I sent a polite little email, and in response, I was told that it is not that my way of crocheting does not match the quality of the product, which is perfect. In short, I was just giving feedback on my experience, and I was told that I do not know how to use this ball of yarn. I am speechless.
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Response from Lidia Crochet Tricot
Hello, This yarn has been used for several tutorials, and the result is impeccable. It is normal for it to appear thicker or thinner due to its texture, without affecting its quality. However, in the photo presented in your review, we see that the top thread is under tension, unlike the one at the bottom. Thank you for your understanding.
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Rating: 3 out of 5
The delivery times are too long. And the shipping costs are too high. But I love the prices of the yarn.
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Response from Lidia Crochet Tricot
Hello, We recently changed carriers (replacing DPD with UPS), which should speed up delivery times. Best regards.
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Rating: 3 out of 5
Hello, the yarn is not regular, some moments very fine and others very thick.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Are you referring to the Kameleon range? Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 1 out of 5
I have not received my order!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
Dissatisfied. I ordered on 08/24 and today on 08/31 I still do not have my wool and it is impossible to know from either lidiacrochet or DPD the delivery person when I will receive my wool. I don't know if I will order again. I trusted for a first order but for now I am disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.