The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Order placed at the beginning of May and still not received.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The wool seems to be of good quality but the proposed models lack explanations, for example, used stitches and difficulty level.
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Response from Lidia Crochet Tricot
Hello, You have our tutorial website, with a choice of over 1000 tutorials, for all levels of difficulty, starting with stitches and also, with very difficult tutorials. https://lidiacrochettricot.org Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received the package and I have no news
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
The cotton cakes are not of good quality. The threads split, there are knots.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Which yarn did you have issues with? With the Amazon cotton yarn?
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Acheteur vérifié
Rating: 1 out of 5
Judges people without knowing them and dares to tell you that you are a small customer (because the last 2 orders were not big enough for them). I find that stupid!
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Response from Lidia Crochet Tricot
Hello, Thank you but we need to clarify things for your review. We have never judged anyone, let alone a customer. You contacted us with a lot of bad faith since you did not receive the PDF tutorial for the last blanket, while we clearly indicated by all means (Newsletter, social media posts, etc.) that this tutorial is not offered for gift card orders and tutorials. During the last campaign, you ordered the same, a tutorial at 2.9 € to get the first tutorial for free. No problem, there, the first blanket was offered, but not this one. Obtaining a tutorial that will be sold for 9.99 €, with an order of 2.9 €, is not possible every time. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I was disappointed twice. The first time by the thickness of the cotton, and the second time the color batches were not the same as the previous order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Indeed, the batches can change between different orders. We cannot produce a yarn with exactly the same batches every time.
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Acheteur vérifié
Rating: 3 out of 5
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Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Delivery problem.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, you should improve in receiving packages, as we did not move all day and we did not receive the order, so rescheduling, especially since there was my phone number
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I bought handles, super pretty and of super good quality, however I also bought red OMY yarn and I am very disappointed, you can see the white stuffing through it and the bag therefore looks worn and I don't think it will last over time.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
product sent quickly but my package has been in transit for 9 days
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Acheteur vérifié
Rating: 3 out of 5
Pay attention to the quality of certain yarns, whose labels are misleading, regarding their thickness for example.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You had an issue with a ball, so it's an isolated case. Moreover, this ball has been credited to your account. Sorry again for this product error. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I love it, but when I ask a question on the tutorial site, I never get a response. Too bad. Prices have increased. Too bad again
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Acheteur vérifié
Rating: 3 out of 5
I have a problem I still haven't received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Disastrous deadlines and services from Mondial Relay... No respect for the customer, package lost from the start then delivered to another delivery point far from my home requiring the use of public transport or a vehicle to retrieve the package within the allotted time (8 days).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery providers often late or lost packages.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I have not yet received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed, no one is able to find my package at the Melia Torremolinos hotel. The shipment is in the name of Chantal Duhamel.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Haven't received my order yet, a bit long anyway
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Order placed on March 28 and still not received. No one seems to know where my package has gone.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I still haven't received my order and no one has informed me about the delay in which I would receive it, it was marked delivered within 48 hours and I ordered more than a week ago.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order still not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Satisfied with my order but delivery times are way too long (order placed on Monday morning received on Saturday).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have had many public holidays in the last 3 weeks. It is surely because of that. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Condition of the package! and the shades that are not true to color!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Why one star? One star for the very inappropriate attitude of customer service. I was treated very poorly. Like never in another company. I was even shocked... I was really treated like a clueless, incompetent customer. It's very unfortunate because the products deserve 4 stars. I myself have a haberdashery business and I would never dare to do that. Maybe the company Lidia Crochet can afford to lose customers because it has enough financial liquidity. But be careful, the wind can always turn. That's why you have to take care of customers...
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Response from Lidia Crochet Tricot
Hello, We do not understand your opinion. The last exchange we had was in December 2023, well before this order. Besides, you had an issue with the loyalty points and we explained to you several times how to use them (with photos, instructions, etc.) Everything was explained with the utmost respect, without ever rushing. So if you have more details we would like to know, because reading your review..
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Acheteur vérifié
Rating: 3 out of 5
2 balls of trapilho, announced 650 to 800g, one weighs 550g and the other 570g, The cream brown trapilho apart from the weight is a nice color and satisfactory thickness. As for the black, it's disappointing, the thread is very thin so unusable for a basket
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Order nothing to complain about, too bad that when we send a message, certainly not to the right service, and following that we transfer it with the right email, there is no response. Having seen the rainbow blanket presented by the Knits of Gull, I must every time in thanks make the store or partners work. This will not prevent me from reordering if needed.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I ordered white skeins and received skeins with purple-gray shades, disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Out of the 7 cord skeins, I sacrificed 2, because right from the start of crocheting the skein was twisting and it wasn't pretty. I had to cut it in several places and untwist it. So a lot of patching. Not PRETTY
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The package was supposed to be delivered yesterday but I didn't see anyone.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Delivery times
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Difference in thickness in some skeins; and knots in others! Often out of stock, that's it!! Otherwise, it's not bad!!!
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
The package arrived dirty and sticky.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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