The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I am super happy. Generally, I give a maximum of stars, but here I have been out of Maya wool for a while and there is no date or news on the restocking.
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Response from Lidia Crochet Tricot
Hello, This range is coming soon. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
A big downside, the yarns from the works published by Lidia are out of stock within 24 hours and most categories are, it's recurrent. The worst part is that it stays out of stock for a long time, from 3 to 6 months, it's really a shame because I will have to source elsewhere.
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Acheteur vérifié
Rating: 3 out of 5
Hello, Your DPD delivery service is deplorable. I still haven't received my package. In my absence, a delivery notice was left allowing me to be delivered to Relay. I did that and since then nothing.... My order number is 595585. On your site, it is announced as completed. I still haven't received my delivery!!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Several great orders. Beautiful wools. In the last two orders, the wool does not have the same color at all with the identical number to previous orders and there is a knot in the ball.. so disappointed this time. It would be good to ensure color tracking.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal you ordered caprice 5 and in the previous order color 04. The colors are not the same. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I should have already received my order to evaluate it. Where is my order ???????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Order placed on the 20th, still not received on the 27th.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
When Lydia presented the Mandala vest, she said <crochet 4.5> with the Caprice yarn. However, upon receiving the yarn, I have to double it to work with a 6, and that's important. Given my disability, I can't work too fine. So I would like to know how much extra yarn I should order to knit a small? Other than that, everything she does is very beautiful, I love it...
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Acheteur vérifié
Rating: 1 out of 5
Unhappy, package ordered on Saturday 17.02.2024, to this day still nothing received, where is the 24 to 48 hours
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed an order by bank transfer, the payment was received and validated on 21/02. Your package was sent the same day, on 21/02, it is on its way. For any delivery incident, please contact us at this address so we can open a complaint: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
My order was executed and sent but the delivery was not made to the expected address, which means I have not yet gone to pick it up.
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Acheteur vérifié
Rating: 1 out of 5
Still haven't received my package!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, We thank you for your orders, as well as for your feedback. You say in your review "Very good quality of wool", but you only give us 3 stars out of the 5 available. Why not 5? What could we do for total satisfaction and to deserve 5 stars? Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, very satisfied with the quality of the wool but just a small downside, I also ordered a kit for the Christmas blanket?? but twice I had to reorder to finish it. It cost me more in shipping than the wool. Best regards
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. Which kit are you talking about? We noticed that you ordered the Baba wool. For the Christmas blanket, it is the BB that was used, so not the same quantity. It is normal that you had to order more quantity.
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Acheteur vérifié
Rating: 3 out of 5
Good products but dissatisfied with the order as it was incomplete.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, an error was made in the preparation of your order. But all necessary actions have been taken to ensure this does not happen again and we have discussed with you about sending the missing item. We thank you for your loyalty.
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Acheteur vérifié
Rating: 3 out of 5
Too bad given the price! My brother-in-law wanted a burgundy hat, soft and warm. I opted for the pashmina. Upon reception, once I crocheted, the result was disappointing. The yarn is not soft, it catches on the crochet and leaves my hand rough as if there was a product on it. Probably the dye?! I cleaned the crochet just in case but it was still the same. The result is that there is a resistance on the crochet, it doesn't slide. I also found some small dust (like dry glue) stuck to the yarn but it comes off. Disappointed.
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Response from Lidia Crochet Tricot
Hello, the Pashmina yarn is an Oeko Tex yarn, so there are no non-compliant products on this thread. Everything is tested. This yarn does not catch, so it is probably due to the crochet. What crochet are you using? However, we do not understand the 'small dust' that you found? Can you send us a photo to this address: [email protected]?
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Acheteur vérifié
Rating: 3 out of 5
The order is compliant. But, my message to Lidia crochet for information went unanswered. Too bad
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For questions regarding the store, we always respond very quickly, we have a team that takes care of these messages. Unfortunately, for questions asked to Lidia, it's more difficult. She receives hundreds of messages a day, and she is the only one responding. She also has to dedicate a lot of time to tutorials. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
For now, I cannot evaluate my last order, as I have not received it yet ??
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Good responsiveness but the white wool is yellow
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We have just checked the batch of this color of Caprice. It is a color that varies from white to off-white. To avoid any confusion, we have modified it to off-white, but it remains white. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Loyalty points are not added during an order. However, the wool is beautiful.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
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Acheteur vérifié
Rating: 3 out of 5
I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 1 out of 5
still haven't received the package so can't evaluate.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I am very disappointed with the product i cord! I would have liked to make the Selena bag, impossible. It is specified that the cord is thicker so the final result is bigger... I would even say enormous! The result is really not the same and with such thickness, forget the stockinette stitch and the pattern of the Selena bag! The cord is very difficult to work with. I am then testing a bag that I can adapt! Nothing to do, the holes are too big and the visual result is very disappointing! The other yarns are still as pretty and pleasant to work with.... thank you
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Acheteur vérifié
Rating: 1 out of 5
Hello, The order is not simple. I had to go through Google and Gmail. The relay has changed. Then the package took the wrong path. It's really very long to get a ball of yarn and needles! Too long!
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Response from Lidia Crochet Tricot
Hello, We do not understand the review regarding Google or Gmail. Is it your connection method that you chose when you created your customer account? It's a choice, but you can create a customer account by logging in directly with your email address without going through Google. We are sorry for the delivery, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
In the last order, I was supposed to receive a gift and nothing, I followed up but the response was too late
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Response from Lidia Crochet Tricot
Hello, You contacted us on Friday 29/12 in the evening. We could only respond on 02/01, after the end-of-year holidays. Your order where you used the gift code was not validated (paid), so it is pending payment. Then you placed a new order, but the code was no longer available, as it was used on this pending payment order. We offered you exceptionally to use this code on a future order and it is still valid.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I have not received my order as of today December 31, 2023!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot evaluate this order from 13.12.2023 since I have still not been delivered by DPD. I find this a bit long hoping that it is not lost
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I received a wool that is impossible to work with as it clings to the needle or crochet. Wrist pain. It wraps around itself like a spiral and ends up making knots. Yet it's velvet, I thought it would be 'soft' and slide easily but no. I gave up.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You ordered the Baby Vely range. We have no issues with this type of wool, it slides perfectly, what type of needles are you using? What brand? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.
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Acheteur vérifié
Rating: 3 out of 5
Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Delivery with DPD carrier is a disaster... always issues with delivery when I order
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Acheteur vérifié
Rating: 3 out of 5
Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.
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Acheteur vérifié
Rating: 3 out of 5
Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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