Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Hello, I still haven't received my order and no one has informed me about the delay in which I would receive it, it was marked delivered within 48 hours and I ordered more than a week ago.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order still not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Satisfied with my order but delivery times are way too long (order placed on Monday morning received on Saturday).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have had many public holidays in the last 3 weeks. It is surely because of that. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Condition of the package! and the shades that are not true to color!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Why one star? One star for the very inappropriate attitude of customer service. I was treated very poorly. Like never in another company. I was even shocked... I was really treated like a clueless, incompetent customer. It's very unfortunate because the products deserve 4 stars. I myself have a haberdashery business and I would never dare to do that. Maybe the company Lidia Crochet can afford to lose customers because it has enough financial liquidity. But be careful, the wind can always turn. That's why you have to take care of customers...
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Response from Lidia Crochet Tricot
Hello, We do not understand your opinion. The last exchange we had was in December 2023, well before this order. Besides, you had an issue with the loyalty points and we explained to you several times how to use them (with photos, instructions, etc.) Everything was explained with the utmost respect, without ever rushing. So if you have more details we would like to know, because reading your review..
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Acheteur Vérifié
Rating: 3 out of 5
2 balls of trapilho, announced 650 to 800g, one weighs 550g and the other 570g, The cream brown trapilho apart from the weight is a nice color and satisfactory thickness. As for the black, it's disappointing, the thread is very thin so unusable for a basket
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Order nothing to complain about, too bad that when we send a message, certainly not to the right service, and following that we transfer it with the right email, there is no response. Having seen the rainbow blanket presented by the Knits of Gull, I must every time in thanks make the store or partners work. This will not prevent me from reordering if needed.
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Acheteur Vérifié
Rating: 1 out of 5
Hello, I ordered white skeins and received skeins with purple-gray shades, disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Out of the 7 cord skeins, I sacrificed 2, because right from the start of crocheting the skein was twisting and it wasn't pretty. I had to cut it in several places and untwist it. So a lot of patching. Not PRETTY
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
The package was supposed to be delivered yesterday but I didn't see anyone.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery times
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Difference in thickness in some skeins; and knots in others! Often out of stock, that's it!! Otherwise, it's not bad!!!
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
The package arrived dirty and sticky.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I am super happy. Generally, I give a maximum of stars, but here I have been out of Maya wool for a while and there is no date or news on the restocking.
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Response from Lidia Crochet Tricot
Hello, This range is coming soon. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
A big downside, the yarns from the works published by Lidia are out of stock within 24 hours and most categories are, it's recurrent. The worst part is that it stays out of stock for a long time, from 3 to 6 months, it's really a shame because I will have to source elsewhere.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, Your DPD delivery service is deplorable. I still haven't received my package. In my absence, a delivery notice was left allowing me to be delivered to Relay. I did that and since then nothing.... My order number is 595585. On your site, it is announced as completed. I still haven't received my delivery!!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Several great orders. Beautiful wools. In the last two orders, the wool does not have the same color at all with the identical number to previous orders and there is a knot in the ball.. so disappointed this time. It would be good to ensure color tracking.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal you ordered caprice 5 and in the previous order color 04. The colors are not the same. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I should have already received my order to evaluate it. Where is my order ???????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Order placed on the 20th, still not received on the 27th.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
When Lydia presented the Mandala vest, she said <crochet 4.5> with the Caprice yarn. However, upon receiving the yarn, I have to double it to work with a 6, and that's important. Given my disability, I can't work too fine. So I would like to know how much extra yarn I should order to knit a small? Other than that, everything she does is very beautiful, I love it...
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Acheteur Vérifié
Rating: 1 out of 5
Unhappy, package ordered on Saturday 17.02.2024, to this day still nothing received, where is the 24 to 48 hours
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed an order by bank transfer, the payment was received and validated on 21/02. Your package was sent the same day, on 21/02, it is on its way. For any delivery incident, please contact us at this address so we can open a complaint: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
My order was executed and sent but the delivery was not made to the expected address, which means I have not yet gone to pick it up.
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Acheteur Vérifié
Rating: 1 out of 5
Still haven't received my package!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, We thank you for your orders, as well as for your feedback. You say in your review "Very good quality of wool", but you only give us 3 stars out of the 5 available. Why not 5? What could we do for total satisfaction and to deserve 5 stars? Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, very satisfied with the quality of the wool but just a small downside, I also ordered a kit for the Christmas blanket?? but twice I had to reorder to finish it. It cost me more in shipping than the wool. Best regards
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. Which kit are you talking about? We noticed that you ordered the Baba wool. For the Christmas blanket, it is the BB that was used, so not the same quantity. It is normal that you had to order more quantity.
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Acheteur Vérifié
Rating: 3 out of 5
Good products but dissatisfied with the order as it was incomplete.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, an error was made in the preparation of your order. But all necessary actions have been taken to ensure this does not happen again and we have discussed with you about sending the missing item. We thank you for your loyalty.
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Acheteur Vérifié
Rating: 3 out of 5
Too bad given the price! My brother-in-law wanted a burgundy hat, soft and warm. I opted for the pashmina. Upon reception, once I crocheted, the result was disappointing. The yarn is not soft, it catches on the crochet and leaves my hand rough as if there was a product on it. Probably the dye?! I cleaned the crochet just in case but it was still the same. The result is that there is a resistance on the crochet, it doesn't slide. I also found some small dust (like dry glue) stuck to the yarn but it comes off. Disappointed.
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Response from Lidia Crochet Tricot
Hello, the Pashmina yarn is an Oeko Tex yarn, so there are no non-compliant products on this thread. Everything is tested. This yarn does not catch, so it is probably due to the crochet. What crochet are you using? However, we do not understand the 'small dust' that you found? Can you send us a photo to this address: [email protected]?
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Acheteur Vérifié
Rating: 3 out of 5
The order is compliant. But, my message to Lidia crochet for information went unanswered. Too bad
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For questions regarding the store, we always respond very quickly, we have a team that takes care of these messages. Unfortunately, for questions asked to Lidia, it's more difficult. She receives hundreds of messages a day, and she is the only one responding. She also has to dedicate a lot of time to tutorials. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
For now, I cannot evaluate my last order, as I have not received it yet ??
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Good responsiveness but the white wool is yellow
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. We have just checked the batch of this color of Caprice. It is a color that varies from white to off-white. To avoid any confusion, we have modified it to off-white, but it remains white. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Loyalty points are not added during an order. However, the wool is beautiful.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this incident. If you encounter a technical error/incident for adding points, please contact us at this address: [email protected] We will find a solution with you. We thank you for your loyalty.
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order on January 10, still not received by January 17, the delivery times are very long. Otherwise, the products are of good quality, and the explanations are very clear.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
still haven't received the package so can't evaluate.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I am very disappointed with the product i cord! I would have liked to make the Selena bag, impossible. It is specified that the cord is thicker so the final result is bigger... I would even say enormous! The result is really not the same and with such thickness, forget the stockinette stitch and the pattern of the Selena bag! The cord is very difficult to work with. I am then testing a bag that I can adapt! Nothing to do, the holes are too big and the visual result is very disappointing! The other yarns are still as pretty and pleasant to work with.... thank you
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Acheteur Vérifié
Rating: 1 out of 5
Hello, The order is not simple. I had to go through Google and Gmail. The relay has changed. Then the package took the wrong path. It's really very long to get a ball of yarn and needles! Too long!
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Response from Lidia Crochet Tricot
Hello, We do not understand the review regarding Google or Gmail. Is it your connection method that you chose when you created your customer account? It's a choice, but you can create a customer account by logging in directly with your email address without going through Google. We are sorry for the delivery, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
In the last order, I was supposed to receive a gift and nothing, I followed up but the response was too late
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Response from Lidia Crochet Tricot
Hello, You contacted us on Friday 29/12 in the evening. We could only respond on 02/01, after the end-of-year holidays. Your order where you used the gift code was not validated (paid), so it is pending payment. Then you placed a new order, but the code was no longer available, as it was used on this pending payment order. We offered you exceptionally to use this code on a future order and it is still valid.
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