Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Hello, I have not received my order as of today December 31, 2023!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I cannot evaluate this order from 13.12.2023 since I have still not been delivered by DPD. I find this a bit long hoping that it is not lost
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I received a wool that is impossible to work with as it clings to the needle or crochet. Wrist pain. It wraps around itself like a spiral and ends up making knots. Yet it's velvet, I thought it would be 'soft' and slide easily but no. I gave up.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You ordered the Baby Vely range. We have no issues with this type of wool, it slides perfectly, what type of needles are you using? What brand? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I made several orders in the last few weeks, 3 to be exact, and I only received 2 scratch cards and not the PDF of the Christmas cover from Lidia's client, since the beginning I am a bit disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, When there is an error with the color or something else, it is very complicated for the return. When we send a message to Lidia, there is no response which is really a shame.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You contacted us on December 12 and we replied the same day, several times, to all your doubts. Why do you say there is no response?
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Delivery with DPD carrier is a disaster... always issues with delivery when I order
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Acheteur Vérifié
Rating: 3 out of 5
Improve the way of delivering packages because they threw it over our gate (height 1.80m) that day it was raining and I was at home, they didn't even ring the doorbell accessible to the entrance door.
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Acheteur Vérifié
Rating: 3 out of 5
Order shipped on 28 11 2023 and still not received as of today 6 12 2023. I will not be able to complete the projects for Christmas. Very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
12 days, I have not received my order. Due to the carrier supposedly, but the amount has been debited from my account.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on November 18. Still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
On 8/11 I ordered wool from Lidia crochet. It is now 28/11, and still no wool!!!!!!!! When I check the tracking, it says that on 23/11, the package left for the pickup point. Valence (where the package was on 23/11) and Monteux where the pickup point is, I wonder how this package is being delivered. On foot!!!!!! I was supposed to make a gift for a birthday and I couldn't. This is the first time I ordered and it will be the last. I am not happy at all F Ducarteron
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order delay much too long, order placed on the 18th, as of today the 25th still nothing. I will not order again.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I have not yet received my first order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I am disappointed with the colors that are not as bright as in the tutorial and the quality of the wool that is not very soft
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Acheteur Vérifié
Rating: 3 out of 5
Order not received today. DPD does not always do its job correctly...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
3 attempts to place the order by credit card: waiting 4 days. Delivery not made by DPD on the scheduled day, package waiting 5 km from my home but not recoverable: waiting 2 days. Disappointed not to be able to start my Christmas gifts... V Bardou
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact our customer service directly at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Hello ?? I received my package but you did not put the correct address for delivery so it took time for delivery. I had to call the delivery platform to correct my address properly
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this error, indeed the platform did not accept the postal code when creating the label (it can happen) and one of our employees made a mistake when choosing the city manually. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
The shipment went well but the wool received did not match what I had seen in the tutorial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
The shop is far and I don't have a car
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Acheteur Vérifié
Rating: 3 out of 5
Too bad the 3-time payment doesn't work
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If it works, we have many orders placed with this type of payment, but it is subject to acceptance, Sequra decides whether they accept the payment or not based on each person's profile. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
the Venus wool unravels, the tutorial is well presented but explained too quickly. Well done anyway.
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Acheteur Vérifié
Rating: 3 out of 5
The colors of the balls are defined by numbers, it would be much better if the color was indicated. There should be a correspondence table between all the threads and it should indicate which crochet number to take. I find the site outdated while Lidia is a dynamic young woman, it's really a shame, it doesn't showcase her!
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Acheteur Vérifié
Rating: 3 out of 5
I am quite disappointed with my first order. The balls have duller colors than in the photos. Moreover, one I thought was in a gradient of blue but it has green, which is not visible in the photo. Not to mention that my package arrived after 7 working days and not 2 or 3 as announced on the site.
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Acheteur Vérifié
Rating: 3 out of 5
An order placed with an error on my part regarding a color. I requested cancellation or a color change. They canceled and refunded my account (everything is fine now) but the white Bb wool had been resold and was out of stock. So it was impossible to complete the project... very angry because the wool will be restocked in January and Christmas will have passed. Not great
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, the process is automatic upon cancellation, the stock is put back on sale and the skeins can be ordered. In this case, where a modification is necessary, it is better to request a modification of the order rather than a cancellation. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Return fees, having relay points!
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Acheteur Vérifié
Rating: 3 out of 5
Check the wool and cotton, I have found several times that I end up with the inside of a ball stained over several meters. It's very unpleasant. Too bad because I really like the Lidia crochet shop
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Acheteur Vérifié
Rating: 1 out of 5
Adapt your packaging to the delicacy of the wool! The wools are not protected in your vulgar bag!
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Acheteur Vérifié
Rating: 1 out of 5
Good evening, I can't give evaluations, I haven't received my package, thank you for keeping me informed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
You are slacking off in terms of product quality.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The quality of our products has continued to improve. We have never made threads of lesser quality. On the contrary, it always goes towards better quality.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered an 8 mm hook and received a 4 mm hook ??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this preparation error. Please contact us at this address so we can resolve this incident: [email protected] Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
Order placed on October 16 and still not received by October 24. The deadline was 5 to 6 working days. THANK YOU
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Indeed, all parcels sent with MR on the 16th have passed through Madrid, we do not know why, it must be an error from MR. Generally, parcels arrive very quickly. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
I still don't have my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident in delivery, please contact us at this address, so we can open a complaint: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Delivery is great at home, delivery to a relay point if you are not in a hurry, otherwise pass your way, 10 days since the order and still nothing, lamentable...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident with the delivery. Your order was placed on 16/10. The package was sent the same day. Today (6 working days later), the package is at the Harnes HUB. It will be delivered shortly. Normally packages are delivered directly in France, but this time we do not know why, the packages went through Madrid, hence the delay. We apologize for this delay caused by the carrier.
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