The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
My order from 12.05.23 is still in transit. I don't find that normal. So the transport needs to be improved because sometimes very fast and sometimes ultra slow.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address for any issues with the carrier, so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Not easy to imagine the materials and colors… some disappointments
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Rating: 1 out of 5
Order not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident, please contact us so we can open an incident: [email protected]
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Rating: 3 out of 5
Delivery too long for the price paid
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Your package was sent on 11/05. It was picked up on 12/05 and delivered in France, at the relay point on 17/05, which is 6 days (4 working days) after sending. It did not arrive late. You chose this delivery option, less expensive. A home delivery arrives even faster. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my package and I don't even know where it is
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can resolve this issue: [email protected] Best regards.
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Rating: 3 out of 5
Orders should be sent by post to make it simpler. It's not easy to be available for delivery by a carrier, and by relay it's not always simple either
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Rating: 3 out of 5
Delivery too long
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Rating: 3 out of 5
Many choices, materials, colors and supplies. Honest price ranges.
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Rating: 3 out of 5
Reply to an email sent regarding an item and I still haven't received a response this greatly disappoints me yet I have placed several orders the image on the left is from the site and the one on the right is the photo I took after receiving the order best regards
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, it is the right color you received. This range has several colors in one ball, in the photo it has not been rolled the same as the one in your photo, but it is exactly the right color.
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Acheteur vérifié
Rating: 3 out of 5
Hello I placed my order on March 28 29 to this day I still haven't received anything this is the first time the delivery is so long
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address: [email protected] The packages arrive quickly, we will check if your package has been lost. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I still haven't received my package since May 2 when I placed my order. I remind you of my address FESSEL KATY 15 rue Principale 67440 SALENTHAL SOMMERAU; Best regards.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address, so we can open an incident for your package: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Nothing is planned for returns. Very expensive postage. I will not order again. Too bad because I am delighted with the i cord
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Returns are accepted within 14 days after receiving the package, but yes, return shipping costs are the responsibility of the customer. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
For the moment I have not received my order... I find this very long
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Please contact us at this address so we can open a claim: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
Review for the packaging, some yarns need to be better protected. During my last order, the light colors weren't even packaged. Too bad.
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Rating: 1 out of 5
Hello, it is noted that the package was delivered but I do not have my package in my mailbox. Where is it? This delivery company does not work well at all. I always have delivery problems (too long, systematically postponed, etc.) Please keep me informed about my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can verify and open an incident if necessary: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my order!! The departure from Lidia Crochet was perfect but then arriving in France is another story.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. We are sorry for this incident. Please contact us at this address for any delivery issues: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
I am missing the explanations for the model that I paid 2.50 for and which is not in the package
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Response from Lidia Crochet Tricot
Hello, Here are the details for the PDF tutorial: The PDF tutorials are sent as a download link. You have this link in the confirmation email of your order (in the upper part of the email) or on your customer account, in the "My downloads" section (if you have a customer account and you placed your order while logged into your account). Best regards.
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Acheteur vérifié
Rating: 1 out of 5
On the3
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Thank you.
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Rating: 3 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Impatient to receive my package that I still haven't received!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us at this address: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I noted that Lidia never responds to her (yet) many admirers... Even if it's due to lack of time, it would be nice if she showed, from time to time, a bit of consideration for customers who keep her alive and for whom a little word from her is as important as winning the works she offers in a lottery!
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Rating: 3 out of 5
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Rating: 1 out of 5
Pink and gray wool in the middle of the ball, and they doubt my good faith, their refund is of no use to me, I still lack wool to finish my poncho. I will not order from them again
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Response from Lidia Crochet Tricot
Hello, We have refunded you for this ball apparently with a defect. The issue is that you ordered this shade of pink just before. Moreover, you told us that you only needed 10 grams to finish this project. It is evident that you made a connection with the end of a pink ball to obtain a new ball for free. We never doubt a customer's word, but one should not abuse our service. Besides, it is not possible to have this type of mix in a ball; in the 4 years we have been making this wool, it has never happened. However, we have refunded you for this ball. We thank you for your understanding.
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Rating: 3 out of 5
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Rating: 3 out of 5
Delivery too expensive compared to others, and collection points too far away
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please note that this is a delivery from Spain to France, not France to France. The delivery times and prices are very reasonable, and in addition, we take into account a large part of these costs. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Order not received to date
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here for any incident with the delivery: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
I'm still waiting for my delivery while DPD says it has been delivered and I don't know how to contact Lidia Crochet to claim my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I placed an order, I received an email confirming its receipt and I have NEVER been delivered.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal, your order was placed on 07/03 for delivery to Guadeloupe. A delivery to Dom-Tom can take from 15 to 30 days, or even 45 days in some cases (customs control, etc.). We thank you for your patience.
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Rating: 3 out of 5
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 3 out of 5
Wool not available in gray for over a month
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Rating: 3 out of 5
Delivery problem
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
delivery too long, 9 days to receive my order. The first order was perfect, but this time!!!
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Late delivery, plus the delivery price is already expensive, and the delivery person did not deliver to my home, so I don't think I will come back to you, when I pay for home delivery, home is not outside.
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Acheteur vérifié
Rating: 3 out of 5
Hello, I am happy with the wool but disappointed not to have the teddy bear tutorial that I paid 2.50. I am eagerly awaiting the tutorial, please send it to me as soon as possible. Marie.
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Response from Lidia Crochet Tricot
Hello, please contact us at this address: [email protected] Indeed, the tutorials are sent in the form of a download link. You can also download them from your customer account. Best regards.
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