Customer reviews of Lidia Crochet Tricot

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/03/2023 à 09h57

I'm still waiting for my delivery while DPD says it has been delivered and I don't know how to contact Lidia Crochet to claim my package.

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Response from Lidia Crochet Tricot Published on 20/03/2023

Hello, Thank you for your order. Please contact us here: [email protected] Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/03/2023 à 13h07

I placed an order, I received an email confirming its receipt and I have NEVER been delivered.

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Response from Lidia Crochet Tricot Published on 16/03/2023

Hello, Thank you for your order. It's normal, your order was placed on 07/03 for delivery to Guadeloupe. A delivery to Dom-Tom can take from 15 to 30 days, or even 45 days in some cases (customs control, etc.). We thank you for your patience.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/03/2023 à 13h06

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/03/2023 à 18h48

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Response from Lidia Crochet Tricot Published on 14/03/2023

Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 11/03/2023 à 14h05

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Response from Lidia Crochet Tricot Published on 14/03/2023

Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/03/2023 à 12h58

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/03/2023 à 12h52

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/03/2023 à 19h46

Wool not available in gray for over a month

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/03/2023 à 20h08

Delivery problem

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Response from Lidia Crochet Tricot Published on 07/03/2023

Hello, Thank you for your order. For any delivery issues, please contact us at this address so we can assist you: [email protected] Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/03/2023 à 16h36

delivery too long, 9 days to receive my order. The first order was perfect, but this time!!!

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2023 à 21h33

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Response from Lidia Crochet Tricot Published on 24/02/2023

Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/02/2023 à 14h53

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/02/2023 à 14h45

Late delivery, plus the delivery price is already expensive, and the delivery person did not deliver to my home, so I don't think I will come back to you, when I pay for home delivery, home is not outside.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/02/2023 à 08h09

Hello, I am happy with the wool but disappointed not to have the teddy bear tutorial that I paid 2.50. I am eagerly awaiting the tutorial, please send it to me as soon as possible. Marie.

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Response from Lidia Crochet Tricot Published on 15/02/2023

Hello, please contact us at this address: [email protected] Indeed, the tutorials are sent in the form of a download link. You can also download them from your customer account. Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/02/2023 à 15h26

Pretty yarn but average delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 11/02/2023 à 12h51

Delivers the products

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/02/2023 à 17h53

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/02/2023 à 15h25

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Response from Lidia Crochet Tricot Published on 24/02/2023

Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.

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Comprador Verificado

Rating: 1 out of 5

Published on 07/02/2023 à 13h57

Better process the returns. I keep the wool because it is expensive to return it by mail, you would refund me 2 € for the wool you sent, with a bad smell that makes my stomach turn. I don't know what kind of material it is made of, but it's definitely chemical garbage.

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Response from Lidia Crochet Tricot Published on 08/02/2023

Good morning, Most of our yarns have the Oeko tex certificate (only a few that are in process do not have it). We have checked this batch of wool you bought and it has no smell, we found nothing abnormal. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 07/02/2023 à 08h55

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Response from Lidia Crochet Tricot Published on 07/02/2023

Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/02/2023 à 18h21

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/02/2023 à 13h48

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/02/2023 à 13h16

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Response from Lidia Crochet Tricot Published on 07/02/2023

Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/02/2023 à 13h17

The wool is very beautiful. Nothing to say. Very fast delivery. However, I would have liked to have a response to a question asked by email before my order. Despite a follow-up, no response.

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Response from Lidia Crochet Tricot Published on 06/02/2023

Hello, Thank you for your order. Please contact us at this address: [email protected] for any shop/order questions, you will receive a very quick response. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 02/02/2023 à 17h28

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Response from Lidia Crochet Tricot Published on 07/02/2023

Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 02/02/2023 à 06h52

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/01/2023 à 13h41

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 12h58

Order not delivered after 7 days Exorbitant shipping costs and no solution provided

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Response from Lidia Crochet Tricot Published on 30/01/2023

Hello, Thank you for your order. There was an incident during the shipment of your package. It was returned by the carrier today. We will offer you a new delivery or a refund of the order via your email. Such incidents are quite rare, but do happen. We apologize for the inconvenience caused. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/01/2023 à 08h42

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Response from Lidia Crochet Tricot Published on 27/01/2023

Hello, You placed an order and we thank you. You gave us a one-star review, but without any comments. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 25/01/2023 à 12h02

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Response from Lidia Crochet Tricot Published on 26/01/2023

Hello, You placed an order and we thank you. You gave us a one-star rating, but without any review. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/01/2023 à 14h04

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Response from Lidia Crochet Tricot Published on 24/01/2023

Hello, Thank you for your order. You gave us 1 star without any feedback. Can you provide us with more details, or explain the issue you encountered, so we can assist you? Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 17/01/2023 à 20h49

Good evening, I ordered several balls of Cupidon cotton and I had the unpleasant surprise of finding knots and cut threads. And this on several balls. I'm making a nice table runner and the knots are on a red ball and on the white one. This is not the first time, which is why I want to point it out to you. What a shame because I am subscribed to your explanations and videos of the pretty things you make.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 16/01/2023 à 12h27

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/01/2023 à 17h43

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Acheteur Vérifié

Rating: 1 out of 5

Published on 14/01/2023 à 12h56

I paid 3 times for a Christmas PDF and I did not receive it. Too bad.

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Response from Lidia Crochet Tricot Published on 16/01/2023

Hello, please contact us at this address: [email protected] The PDFs are sent via email, we will send it to you and look into the incident with you. Thank you.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/01/2023 à 11h00

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/01/2023 à 08h55

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/01/2023 à 07h23

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/01/2023 à 12h57

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/01/2023 à 12h37

I really like Lidia who is very professional. However, there is a lack of follow-up. I left several messages without a response. It should be in centimeters and not in stitches because we crochet more or less tightly and the result is not the same. I also received yarn with knots.

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