Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
I like the tutorials in general very well explained, however I am currently making a jacket with the dolce vitæ yarn and the explanations are limited, I went to check the comments to find answers to my questions and I see that Lidia sometimes does not respond to important questions...too bad
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Rating: 1 out of 5
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Rating: 3 out of 5
The order has not yet arrived because the delivery is postponed day by day. I am furious with the delivery by DPD
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Rating: 1 out of 5
This is the second time I order from you and both times the order did not arrive, one was returned to you and the other has no news after a week. I do not criticize the product but the shipping. I checked my details and everything is well filled out.
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Response from Lidia Crochet Tricot
Hello, We are sorry for these delivery issues. Please contact us so we can see what is happening with your packages: [email protected] We thank you.
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Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter any issues with the delivery, please do not hesitate to contact us at this address: [email protected]
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Rating: 3 out of 5
Did not arrive on time.
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Rating: 3 out of 5
I haven't received my order yet. It's very long, not satisfied
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Rating: 3 out of 5
An extremely unpleasant smell emanating from the balls.
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Rating: 1 out of 5
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Rating: 1 out of 5
The quality of the products is very very good and at reasonable prices.
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Rating: 3 out of 5
One of my skeins arrived all tangled and therefore unusable. I had to cut it to make a semblance of a skein. Moreover, I find the shipping costs very expensive, over 7 euros for an order of 16 euros, that's way too much.
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Rating: 1 out of 5
I cannot give ratings since my order cannot be delivered. I've been battling with the delivery service for a week, being told by phone every evening that it will be delivered the next day to my pickup point, and of course nothing at all. I am very disappointed and especially very angry.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this delivery incident. Please contact us at this email address so we can assist you and open a claim with the carrier: [email protected]
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Rating: 3 out of 5
2nd order without issues, but the wool from the first order had quite a few defects (of course, I noticed this a few minutes before the end). Very thin wool, ultra stiff, very ugly... For a project that I have to give as a gift, it's not great... But I have no choice as I have to give it before Christmas and I don't have time to redo this part.
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Rating: 1 out of 5
Simply deliver the orders.
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Rating: 3 out of 5
The wool is good but it has a strong smell like mothballs. I had to leave it on the balcony for at least 24 hours outside before using it.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order that you canceled and requested a refund. We have canceled your order and processed the refund, so we do not understand this 1-star rating?
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Rating: 3 out of 5
The delivery in 48/72 hours is false, for example: I ordered on Wednesday 30/11, I was delivered on Monday 05/12, for me I should have been delivered on Saturday. 7.96 euros for delivery is expensive. However, I am very satisfied with my orders, the wool is superb. Lidia's tutorials are easy to follow, I made 6 different shawls without difficulty. Thank you.
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Rating: 3 out of 5
Top products but the website needs improvement.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You forgot to order a ball of yarn and you requested a commercial gesture for the shipping costs. This is not possible since the shipping costs are more expensive than the ball of yarn itself. So you are giving us one star in the review. This review is not very sincere. Best regards.
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Rating: 1 out of 5
My package was never delivered it is out there I don't know where to retrieve it (yet paid)
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can look into the incident of this delivery. Thank you.
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Rating: 1 out of 5
Order shipped quickly apparently, but the carrier has been "playing" with me since Monday, and to this day my package is still not delivered. Unacceptable.... I wanted a delivery in mondial relay but MY mondial relay is not referenced...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Do not hesitate to contact us at this address, so we can help you: [email protected] Best regards.
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Rating: 3 out of 5
We did not receive the color of yarn we wanted. Disappointment!)(
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please do not hesitate to contact us if there is an error on our part: [email protected]
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Rating: 1 out of 5
Order placed on November 16 and still not delivered on November 25
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Rating: 3 out of 5
Very long delivery time, I have an order in progress from November 18, not delivered to this day
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Rating: 1 out of 5
No response to my email, my order was thrown into my garden by the delivery person (over the gate) because I was absent when he passed. My dogs destroyed the package. I would like the yarn to be resent to me for free. Thank you.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this incident. Your request has been taken into account. Best regards.
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Rating: 3 out of 5
The speed of shipping However, one of the products does not meet my expectations
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Rating: 3 out of 5
The last ball ordered was completely tangled and I find that the colors displayed on the site do not correspond at all to reality. Otherwise, good quality yarn, the other orders I placed satisfied me. I was just unlucky this time.
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Rating: 3 out of 5
The transport and packaging; the wools are placed like that and the packaging is aside; it's a lack of seriousness; the threads are pulled in the skeins; I am disappointed with the packaging; and I will surely stop ordering from you because this is the second time; the first time I said nothing, it could have been a beginner but at the price of the wool, it's the least correction to have a correct shipment.
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Rating: 3 out of 5
Shipping costs are too high
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Rating: 3 out of 5
Improve communication and be able to reach customer service easily without being bounced from one email address to another and ultimately getting no response. My issues with the brittle Maya that deforms are not resolved at all. I love the quality of the offered threads.
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Rating: 1 out of 5
Very disappointed. I received a gift card in June with free Lydia yarns. In November I ordered and entered the code to obtain this lot. I was told that this code has not existed since 2021! I insisted that I received it in June. They don't believe me...
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Response from Lidia Crochet Tricot
Hello, It is impossible to receive a gift card from last year, they no longer exist. You must have kept this card since 2021, but unfortunately it can no longer be used now.
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Rating: 1 out of 5
The questions on the YT channel are also related to the shop. They create the desire to buy in the shop or not. If we do not answer the questions on the channel, it necessarily has consequences on the shop.
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Response from Lidia Crochet Tricot
You mix things up and you take revenge here. The requested review is about the order, service received from the shop, quality of yarn, in no way about the response rate to YouTube comments. It is impossible to respond to all YouTube comments, please take that into account.
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Rating: 1 out of 5
I still haven't received my order.
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Rating: 3 out of 5
Delivery, I received my package after 20 days
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Rating: 1 out of 5
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Rating: 3 out of 5
Satisfied with the speed of delivery as well as the prices but very disappointed with the packaging because knitting needles in an envelope get bent during shipping, it would be wiser to send in a cardboard package to avoid this inconvenience to customers
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this email address so we can address this unfortunate incident: [email protected]
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Acheteur Vérifié
Rating: 3 out of 5
Explain where the tutorial is when we pay to get it!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The tutorials are available from your customer account (in the downloads section), or via the download links you receive in the confirmation emails of your order.
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Rating: 3 out of 5
The Lidia crochet knitting site is very good, quality material, the downside is the DPD or Chronopost delivery, unfortunately to be avoided, so I no longer order.
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Rating: 1 out of 5
Hello, I found an obvious lack of commercial policy..
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Response from Lidia Crochet Tricot
Hello, You requested the addition of an item after your order was shipped. Orders are shipped within 24 hours, unfortunately, we cannot add an item once an order has already been shipped. So leaving a one-star review for that is very dishonest.
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Rating: 3 out of 5
Paying more for shipping to be delivered faster, 7 days later still have not received my order
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