The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I have no news of the order. The tracking link does not work. Order not received to date
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Please contact us at this address so we can assist you: [email protected]
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Acheteur vérifié
Rating: 1 out of 5
Delivery is way too expensive and late delivery (qt days)
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. Your package arrived late due to your address. Indeed, for deliveries, do not add the 'L' before your postal code. We received your package back and had to resend it, hence the delay. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
With DPD YOU HAVE TO HAVE PATIENCE TO RECEIVE YOUR PACKAGE STILL NOT RECEIVED
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Response from Lidia Crochet Tricot
Hello, Please contact us at the address [email protected], we will see with you why you have not yet received the package. Thank you.
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Acheteur vérifié
Rating: 3 out of 5
Missing the Bear Hug tutorial that I ordered even though I paid for it.
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Response from Lidia Crochet Tricot
Hello, We received your email last night, we will explain to you about the PDF tutorials. They are not sent in paper form, but as a download link. This link is sent in the confirmation email of your order. You also have access from your customer account (if you have created a customer account), in the downloads area. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
The chosen color is totally different from that in the photo and the return costs are exorbitant
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Response from Lidia Crochet Tricot
Hello, our photos are compliant with the yarns/cottons sold. For return costs, you can choose the carrier of your choice, we have no control over these rates. Best regards.
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sophie B.
Rating: 3 out of 5
Super Tutorial, Super product. When everything goes well, it's great but if there's a problem, it becomes complicated, too bad.
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Acheteur vérifié
Rating: 3 out of 5
Very disappointed with the cupidon yarn. It splits into strands. Really ugly
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Cynthia D.
Rating: 3 out of 5
Hello, I make a lot of amigurumi with Cupid, but unfortunately the choice of colors is very limited, so I have to change brands
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Acheteur vérifié
Rating: 1 out of 5
I thought I would receive my package within 48 hours and I am still waiting I wanted a relay point but apparently it is not easy to find Pertuis So important to receive my package I am very disappointed next time I will have it delivered to my home no more relay points Hoping not to wait too long again.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. The delivery of the package to the relay point was never announced at 48H, but 4/6 days (always excluding weekends and public holidays). Delivery to the Pertuis relay point was not possible (internal problem of Mondial Relay), your package has been sent to a new relay point in Mirabeau. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Order not received...
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Response from Lidia Crochet Tricot
Hello, Your package was delivered to a relay point on 11/04, we will contact you via your email to send you the tracking link. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only one star out of 5. Can you please specify what we could do to deserve 5 stars?
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Acheteur vérifié
Rating: 3 out of 5
I received my package well but it was too tight and too taped, I had to take a pair of scissors; the wool not being protected - directly placed in the plastic bag - I inadvertently cut 3 balls out of 7, I am very disappointed +++ and I am thinking about my possible future orders, knowing that the customer service categorically refused to take back the damaged balls.
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Acheteur vérifié
Rating: 1 out of 5
Sell the cable at the announced length. The items are of good quality.
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Response from Lidia Crochet Tricot
Hello, all interchangeable cables have the size with the tips included. For example, if the cable is advertised as 60 cm, it is only 40 cm, since the size of 60 cm includes the 20 cm of the tips (10+10 cm). It is probably because you did not use interchangeable knitting accessories that you had this confusion. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
YARN COL 06 VERY OFTEN CUT
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Linda T.
Rating: 3 out of 5
It's a very good shop, but deliveries to overseas are super long, I still haven't received my package. Not to mention the shipping costs which are exorbitant, but I understand a bit.
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Acheteur vérifié
Rating: 3 out of 5
This is the first time I order and I still haven't received my package (1 week).
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Response from Lidia Crochet Tricot
Hello, thank you for your trust. If you have a problem with the delivery, please contact us ([email protected]), we will help you. Best regards.
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stephanie D.
Rating: 3 out of 5
The tutorials are really very good and Lidia seems to sincerely want to share her passion with us. It's a pleasure to watch her crochet and the explanations are clear. But I admit I was disappointed with my first order: For the Caprice, I initially thought there was an error in the order: the color is very different from the photo, but after checking, the color number corresponds well. A detailed presentation of the colors in video would probably be useful. I also ordered the loco: very pretty color but very difficult to crochet: the cotton is made of 10 non-twisted strands that separate and snag. Including once crocheted. It's hard to achieve a neat finish unless you are a crochet veteran, which I am not. And a thread with many irregularities in the Kameleon. (thread that thins a lot in some places) If I take stock of the skeins purchased that I will ultimately not be able to use as I had planned, or at all, I admit that it does not encourage me to repeat the experience.
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yolande C.
Rating: 3 out of 5
Too many stockouts. Very high shipping costs
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celine L.
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your feedback. We received only one star out of 5. Could you please explain what we could do to deserve 5 stars? Best regards.
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MIREILLE M.
Rating: 3 out of 5
The creations are beautiful for slim women, not enough explanations for rounder women or those who want to wear oversized for comfort.
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Martine C.
Rating: 3 out of 5
Nothing to say about the registration and sending of orders. It's perfect! But there are far too many stock shortages and very, very long delays for restocking. And references that are stopped in favor of less advantageous ones. I particularly think of the Merino that Lidia praised a lot, it was the best of the best and essential according to the tutorials, and suddenly no more Merino!!! I had already waited months to be able to order the color I wanted which was constantly out of stock, finally I took another color and I am missing one ball to finish my work, which will never be finished since no more Merino. I have also been waiting for ages for the restock of the pearl cotton...... A response from time to time in the comments of the tutorials or to private messages would also be welcome. You are undoubtedly overwhelmed by your success (which I congratulate you on by the way????) but people are as they are and do not like to be ignored. Also be careful with contests presented as entirely free but which are not since they are subject to placing an order. I am a loyal follower of your channel, I have done and learned a lot from your tutorials which are always very well explained and to be honest I admire your way of crocheting, so light, so pure, so perfect. I also find it a shame that you refuse to show photos of works made from your tutorials but not with your wool. It's quite reductive and a bit self-interested, let's say. What matters, in my opinion, is what you teach, your know-how and how to teach, not what you sell. Overall it's good, even very good. But a few points to review. Good continuation though. I will leave you to go pick up the order I placed a few days ago that just arrived. Have a good day, sincerely Martine
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brigitte C.
Rating: 1 out of 5
Super happy.
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Response from Lidia Crochet Tricot
Hello, We thank you for your feedback. You wrote the message "Super happy" but you only gave us 1 star out of 5. Is this a mistake?
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Verified buyer
Rating: 1 out of 5
J'ai fait une commande il y 2 semaines. Je n'ai jamais reçu ma laine, malgrés être restée en contacte avec permanent avec DPD. Très très déçue.
Response from Lidia Crochet Tricot
Bonjour, Nous sommes désolés de cet incident de transport. Veuillez nous contacter à cette adresse: [email protected] Nous allons ouvrir une reclamation pour cet envoi.
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Verified buyer
Rating: 1 out of 5
It is à week i ordered and i have no parcel...
Response from Lidia Crochet Tricot
Hello, Can you contact us at this email, we will see what's happening with your order: [email protected] Thank you.
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