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A
Rating: 3 out of 5
The way to use loyalty points in the shop is not smooth
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 356 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Reviews 1 and 3 stars
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Rating: 3 out of 5
I really like your tutorials, you are the only one of all that I have watched to explain so well, however, this is the second time I order and receive wool that is completely damaged, I am a bit disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Please contact us at this address so we can look into this incident: [email protected]
A
Rating: 3 out of 5
2 things to improve - the communication on YT which serves as a showcase for this commercial site. I am still waiting for a response to my question on the last video, not one that dates back 5 years, but the one from last week. To make purchases, you need to create desire. You need to be a bit more commercial - the range of wool is a bit limited in choice.
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A
Rating: 3 out of 5
Fast delivery
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. Could you please specify what we can improve? Thank you.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Every time you order, you give 3 stars. Could you elaborate on your review so that we can understand why we do not deserve 5 stars. Best regards.
A
Rating: 3 out of 5
I still haven't received my order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. If you encounter a delivery issue, please contact us at this address so we can see and help you: [email protected] Best regards.
A
Rating: 3 out of 5
Speed in delivery and availability of products
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Rating: 1 out of 5
When I received my order I noticed that the secured eyes 28 mm in orange and brown 24 mm were all damaged and scratched. I thought that Lidia crochet was serious well no. really disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address ([email protected]), we will find a solution for this incident. Best regards.
A
Rating: 1 out of 5
I have not yet received the package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If it is a delivery to Switzerland, the delays may be longer due to customs, but do not hesitate to contact us: [email protected] Best regards.
A
Rating: 3 out of 5
No response to my questions, so three stars.
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Rating: 3 out of 5
Disappointed by the I cord which is difficult to work with and I started the amber bag from crochet maniak and I will never have enough yarn to make this bag which according to the tutorial only requires 2 skeins
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Rating: 3 out of 5
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A
Rating: 3 out of 5
I still haven't received my two orders, it's getting longer and longer.
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Rating: 3 out of 5
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A
Rating: 1 out of 5
Nothing more. I will no longer be a customer.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry that you encountered an issue with our items. Could you please provide us with more details so we can assist you?
A
Rating: 3 out of 5
Hello, I have been waiting for my package for 3 days, DPD is a very bad carrier. They are very poorly organized! I called them several times a day to get my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will help you and open a claim with the carrier to speed up the delivery. Best regards.
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Rating: 3 out of 5
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Rating: 3 out of 5
2 spools of trapixel out of three purchased weigh less than 600 g.
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A
Rating: 3 out of 5
I have a problem with a delivery to a relay point and Lidia crochet leaves me to sort it out I think that in this case Lidia crochet could have contacted the relay point to solve my problem which is still not resolved
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have indicated what to do to retrieve your package. The delivery is at a relay point, you need to go to this relay point, but you refuse to do so. We have responded to your emails every time and we have sent you the delivery receipts.
A
Rating: 1 out of 5
Still haven't received my package, the company DPD doesn't know where my package is, it's the first time this has happened to me
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Rating: 3 out of 5
Good but not all the yarns, the BB yarn does not live up to its promises. The quality is very disappointing.
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A
Rating: 3 out of 5
Regarding shipping costs. They should be free for loyal and regular customers.
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A
Rating: 3 out of 5
Still haven't received my package. Very unhappy with the carrier while shipping costs are very expensive!
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Rating: 1 out of 5
I never received my order
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Response from Lidia Crochet Tricot
Hello, Your package was sent on 27/07. They tried to deliver it on 29/07, but delivery was not possible due to a lack of information (door code, intercom). Please contact us by email at this address: [email protected] We will send you the tracking link and explain how to request a new delivery, add an address supplement. Best regards.
A
Rating: 3 out of 5
I have not yet received my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this delivery incident. Please contact us at this email address so we can assist you: [email protected] Best regards.
A
Rating: 3 out of 5
The bag arrived damaged opened on the side but nothing was missing from my order
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A
Rating: 1 out of 5
Rafaelo product of poor quality, the thread breaks as soon as you tighten the sliding knot... after 10 tries I give up, even pulling gently it breaks... very disappointed with this thread because given the price I expected quality... but in the end I am left with 2 spools that will be useless, this is the second time I order products and I am not satisfied..
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A
Rating: 1 out of 5
Hello, I ordered a spool of icorde 09 and I had marked by bank transfer because I couldn't use my cards, I wanted to cancel but it was impossible so I reordered with a new card that belonged to someone else, it told us it was ok but nothing happened and I explained it by email but the response was we will send you your order when you have made your transfer, I do not want to make a transfer because it is impossible for me to move, what can I do?
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Response from Lidia Crochet Tricot
Hello, You placed an order by bank transfer but you did not make the transfer. You need to place an order by credit card in this case. (or payment by Paypal). In this case, you gave us 1 star on the review while from our side there was no error/fault/etc.
A
Rating: 1 out of 5
I sent you an email in which I informed you that my order dated July 12 under number 455940 had still not arrived. I have not received any response. Thank you for keeping me informed about the follow-up to my request. Best regards
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A
Rating: 3 out of 5
The shipping of the package is long (2 days), delivery time is correct, shipping costs are expensive and the yarn is cut and renewed in places.
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Rating: 3 out of 5
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Rating: 3 out of 5
I am very disappointed with the Rafaelo yarn, very difficult to work with, and moreover, I find the shipping costs very excessive
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Rating: 3 out of 5
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Rating: 3 out of 5
Two stars less because no little gifts, regardless of the order amount, with my last one amounting to 222 euros (that's still a nice order!!!) nothing!!!!!! I expected a little something, but no, nothing!!!!! compared to others, it's a big minus!!!!! for the rest, everything is fine, but this downside makes me reconsider, I will certainly change suppliers!!!!
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A
Rating: 3 out of 5
Contrary to what you say, the delivery is quite long; the quality of the yellow and green baby wools is not great, but the pink is sublime.
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Rating: 3 out of 5
The quality of the balls I received is very noticeably different from the previous ones??
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Indeed, TrapiXL is a recycled product, between colors the material is not the same, we indicate this in red on the page of this range. Best regards.
A
Rating: 1 out of 5
Terrible transport and no way to communicate with the site. I do not recommend this site.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident you had with the carrier. You contacted us by email and we sent you your tracking links. The tracking is also sent by email when your order is shipped. Best regards.
A
Rating: 3 out of 5
The product is completely compliant. But the delivery person gave my package to the mother of a neighbor without informing me! He declared that the package had been handed over in person!!!! Fortunately, she was honest because I don't know her.
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A
Rating: 1 out of 5
I still haven't received my package. Mystery
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident, please contact us at this address so we can check why the package has not yet been delivered: [email protected]
A
Rating: 3 out of 5
The color of the skeins is never marked, there are only numbers! We don't know what color we are buying, so I don't always buy and I go to a haberdashery. On the site, we should be able to choose the thread based on its size, this search is non-existent. We should also be able to indicate the name of a thread and start a search to find an equivalent thread (if the colors are not appealing, for example). Last negative point (I am sorry...) the site looks outdated which is really a shame because it does not match Lidia's sparkling personality ?? Thank you Lidia for your talent ??
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