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Rating: 1 out of 5
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Customer reviews of Lidia Crochet Tricot
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9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 1 and 3 stars
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Rating: 3 out of 5
Très difficile de commander depuis environ 2 mois. Le site fonctionne très mal C'est dommage
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Rating: 3 out of 5
Did not have enough wool to make the bear in overalls, I had to reorder...
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Rating: 3 out of 5
I placed an order just before Black Friday and not a single commercial gesture regarding the price of the wool. Disappointed ??
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Rating: 3 out of 5
Very soft to the touch but a bit prickly to wear
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Rating: 3 out of 5
Zero for the delivery! I paid more to have it delivered to my home and the UPS delivery person didn't bother to stop by my place even though I was present all day and left his packages at a relay point probably to finish earlier!
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Rating: 1 out of 5
I haven't received it
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I still haven't received my order, I received several texts from Mondial Relay saying that my package was too large to fit in the boxes, I changed it asking for it to be dropped off at the store reception, there too an identical response, now my package is being delivered over 30km from my home, I think I will buy my wool from another site because this is the second time this has happened
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
A bit disappointed, when touching the ball it is indeed very soft but knitted, it itches, it's less pleasant than the visual
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Rating: 3 out of 5
I paid for home delivery and the delivery person left the order at a UPS access point....I AM UNHAPPY TO HAVE HAD TO TRAVEL. knowing that I had paid for home delivery.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I did not receive exactly what I ordered. I received 2 sets of size 5 needles when I ordered one set of size 4 and one set of size 5.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 3 out of 5
First order 6 balls...1 with different colors. I was offered to return all 6 but I have already started the work...so I let it go and cross my fingers to have enough from the 5.
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Response from Lidia Crochet Tricot
Hello! Thank you for your comment and for your order. As indicated throughout the processing of your request, in order to offer you the best solution, our quality team had to examine all the products you received on site, as the provided photos did not allow for a comprehensive comparison. You were offered to return the items for free and it was specified that once they were received, we could offer you different resolution options for your case. You chose to keep the products, which is also a valid option; if you need additional balls, you can contact us to check the availability of the lot you need. We wish you an excellent day, receive our best regards. Best regards,
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
I followed exactly the instructions given in the tutorial and the result is a disaster. The shawl is too short and ripples all along. I couldn't adapt the proposed model. Too many increases that ruined the result. I regret having wasted 10 skeins of wool. I will not make the mistake of following a purchased tutorial for nothing again!
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving us your comment and for placing an order. The final result of each work depends on multiple factors that must be taken into account when starting it. Each person has their own way of working, and that is not a problem; however, it is necessary to adapt or adjust the model depending on whether you crochet tighter or looser. If you crochet tightly, we recommend choosing a larger hook size to compensate for this point and achieve an optimal result. We hope we have been helpful. Best regards.
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Rating: 3 out of 5
Very good in terms of the supplier. Despite some improvement in terms of communication and cost, there are still progress to be made, particularly regarding the announced delivery date, then a new date (so far, so good), I was stuck all afternoon to receive an email in the evening saying that I would be delivered the next day. Thank you.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I still don't have my package. UPS delayed my delivery. This is the second time.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more? A complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 1 out of 5
My previous order was delivered to 23 Victor Hugo street while I live at 27 Victor HUGO, and today's order says it was delivered to my mailbox and I received nothing. I asked my neighbors, no one received my package. If UPS cannot read an address correctly, you should change carriers. It's the only one that doesn't deliver to my address. In any case, I have not received my package, so I am more than disappointed with your partner because I don't think the error comes from you. Now what should I do because I was waiting for my order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
I had already ordered this wool in another color and now I am disappointed I can't find its softness and fluffiness too bad why? The Pashmina wool?
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment and for your order. Our Pashmina range is of exceptional quality but, as with any type of yarn, small characteristics can vary from batch to batch, especially when comparing orders placed at very different times. This does not mean that the quality has decreased, I am sure that after the first wash you will find your work perfect and pleasant. With our best wishes, receive our distinguished greetings.
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Rating: 1 out of 5
Order placed on November 2 with payment, fast delivery, UPS passed without calling to leave the package. The package was supposed to be delivered the next day. To this day, I still haven't received my order and no phone number for either UPS or Lidia Crochet
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Response from Lidia Crochet Tricot
Thank you for leaving us your comment and for placing an order. We have noted that your order has been subject to several delivery attempts and rescheduling. If you need it, write to us at [email protected] so that we can properly handle your case. Best regards,
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Rating: 1 out of 5
To this day, I still have not received my order.
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Response from Lidia Crochet Tricot
Thank you for placing an order with us. Following your comment, we are pleased to inform you that your order is on its way and without incident. We remind you that delivery times with Mondial Relay are 5 to 6 working days. Please do not hesitate to contact us through one of the available channels if you need to. Best regards,
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Rating: 1 out of 5
Package not received
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Response from Lidia Crochet Tricot
Hello! Thank you for leaving us your comment. Your complaint is already being processed and we will offer you the best possible solution as soon as possible. We thank you for your trust and patience during this process. Best regards.
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Rating: 3 out of 5
Order still not received
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Response from Lidia Crochet Tricot
Hello! We are delighted to see that you received your order today without incident. We hope you will fully enjoy its contents. If you wish, after confirming receipt of your order, you can re-evaluate your rating or share your impressions. Best regards.
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Rating: 3 out of 5
I was disappointed by the butterfly thread because of the differences in thickness, the caprice does not match the color written 21 for my case mouse gray, dark gray I ended up with light green and bottle green, the prices for the cakes are too expensive compared to the competition
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Rating: 1 out of 5
Still not received. I don't even know where the package is. I have paid shipping fees to have it in the mailbox.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
Hello a bit disappointed I bought 19 balls of BABA wool, and there are many defects in the wool, it splits! I'm making a sweater with a pattern so it's not easy!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter any issues with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 1 out of 5
Still haven't received my ball that I needed to finish the roses of the blanket.
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Response from Lidia Crochet Tricot
Hello! Thank you for placing an order. We have verified that your package has been dropped off since the 23rd at a relay point close to the destination address, as delivery could not be made due to the absence of the recipient. Please contact UPS or write to us at [email protected] for more information regarding the collection of your package. We wish you an excellent day.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
I was disappointed with the loco cotton, too warm beach dress.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
Too bad you work with UPS who never deliver to home, otherwise the order and the wool are great
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Can you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 3 out of 5
Order took too long to arrive
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving us your comment and for placing an order. We have verified that you chose the Mondial Relay shipping method with an estimated delivery time of 5 to 6 working days. We have contacted the carrier to ensure your order reaches you as soon as possible. Please feel free to contact us by email at [email protected]; we will be happy to assist you. Best regards,
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Rating: 1 out of 5
Delivery time too long
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Response from Lidia Crochet Tricot
Hello, Thank you for leaving your comment and for placing an order with us. We have verified that you chose the Mondial Relay delivery method, which provides an estimated delay of 5 to 6 working days from the departure of the package from our premises. Unfortunately, your package has experienced a slight delay due to the weather conditions recently observed in the region. We have contacted the carrier to expedite your delivery. We hope you will soon be able to enjoy your order. Please feel free to contact us by email at the following address if needed: [email protected] Best regards,
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Rating: 1 out of 5
I did not receive my package and the amount was debited !!!!!
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Rating: 1 out of 5
Very bad experience, first my order was put aside, now I should have received it on Friday, the order tracking showed a delay and now a note on the tracking saying I would get an email when I would be delivered, since then nothing, very disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for ordering with us and for your feedback. After checking your file, we found that your order had been put on hold due to an error in your address. Fortunately, we were able to correct this error and ship your order the same day thanks to the additional information you provided us. Unfortunately, your order experienced a slight delay due to a force majeure case with the logistics operator; these circumstances are beyond our control and we understand that they can be frustrating. We apologize for this minor incident. We are glad that you received your order well and that you can enjoy it. We wish you an excellent day and happy crocheting! Best regards,