The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
I am still waiting for my first order which dates from 23-06-2024 and today is 01-07-2024.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still have not been delivered!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order placed at the beginning of May and still not received.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received the package and I have no news
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Judges people without knowing them and dares to tell you that you are a small customer (because the last 2 orders were not big enough for them). I find that stupid!
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Response from Lidia Crochet Tricot
Hello, Thank you but we need to clarify things for your review. We have never judged anyone, let alone a customer. You contacted us with a lot of bad faith since you did not receive the PDF tutorial for the last blanket, while we clearly indicated by all means (Newsletter, social media posts, etc.) that this tutorial is not offered for gift card orders and tutorials. During the last campaign, you ordered the same, a tutorial at 2.9 € to get the first tutorial for free. No problem, there, the first blanket was offered, but not this one. Obtaining a tutorial that will be sold for 9.99 €, with an order of 2.9 €, is not possible every time. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
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Acheteur vérifié
Rating: 1 out of 5
Disastrous deadlines and services from Mondial Relay... No respect for the customer, package lost from the start then delivered to another delivery point far from my home requiring the use of public transport or a vehicle to retrieve the package within the allotted time (8 days).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed, no one is able to find my package at the Melia Torremolinos hotel. The shipment is in the name of Chantal Duhamel.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Haven't received my order yet, a bit long anyway
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order still not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Why one star? One star for the very inappropriate attitude of customer service. I was treated very poorly. Like never in another company. I was even shocked... I was really treated like a clueless, incompetent customer. It's very unfortunate because the products deserve 4 stars. I myself have a haberdashery business and I would never dare to do that. Maybe the company Lidia Crochet can afford to lose customers because it has enough financial liquidity. But be careful, the wind can always turn. That's why you have to take care of customers...
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Response from Lidia Crochet Tricot
Hello, We do not understand your opinion. The last exchange we had was in December 2023, well before this order. Besides, you had an issue with the loyalty points and we explained to you several times how to use them (with photos, instructions, etc.) Everything was explained with the utmost respect, without ever rushing. So if you have more details we would like to know, because reading your review..
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Acheteur vérifié
Rating: 1 out of 5
Hello, I ordered white skeins and received skeins with purple-gray shades, disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I should have already received my order to evaluate it. Where is my order ???????
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Unhappy, package ordered on Saturday 17.02.2024, to this day still nothing received, where is the 24 to 48 hours
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed an order by bank transfer, the payment was received and validated on 21/02. Your package was sent the same day, on 21/02, it is on its way. For any delivery incident, please contact us at this address so we can open a complaint: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Still haven't received my package!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I have not received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I still haven't received my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
still haven't received the package so can't evaluate.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, The order is not simple. I had to go through Google and Gmail. The relay has changed. Then the package took the wrong path. It's really very long to get a ball of yarn and needles! Too long!
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Response from Lidia Crochet Tricot
Hello, We do not understand the review regarding Google or Gmail. Is it your connection method that you chose when you created your customer account? It's a choice, but you can create a customer account by logging in directly with your email address without going through Google. We are sorry for the delivery, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Hello, I have not received my order as of today December 31, 2023!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I cannot evaluate this order from 13.12.2023 since I have still not been delivered by DPD. I find this a bit long hoping that it is not lost
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
I am disappointed. It is December 21, 2023, and I still have not received my order. It is for a Christmas gift and I feel that on December 24 I will have nothing to put under the tree. I will not order from this shop again.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 11/12 and the package was sent the same day, that is, on 11/12. It has been at the Hub Lyon agency since today 21/12, the package will be delivered quickly. For fast delivery within 2/3 working days, you need to choose home delivery with DPD/Seur. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 13/12, the package was sent the same day. It is at the Hub Lyon agency, it will be delivered quickly, it is not delayed. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed your order on 12/12/23. The package was sent on the first day. The chosen delivery type is at a relay point with Mondial Relay, for a delay of 4/6 working days. We are on 19/12, which is 5 working days after shipping. The package is at the Reau agency, it will be delivered quickly to the chosen relay point. Best regards.
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Acheteur vérifié
Rating: 1 out of 5
My order has not arrived
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delivered neither to my home nor to the Casino relay point, not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
12 days, I have not received my order. Due to the carrier supposedly, but the amount has been debited from my account.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Ordered on November 18. Still nothing received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
On 8/11 I ordered wool from Lidia crochet. It is now 28/11, and still no wool!!!!!!!! When I check the tracking, it says that on 23/11, the package left for the pickup point. Valence (where the package was on 23/11) and Monteux where the pickup point is, I wonder how this package is being delivered. On foot!!!!!! I was supposed to make a gift for a birthday and I couldn't. This is the first time I ordered and it will be the last. I am not happy at all F Ducarteron
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Response from Lidia Crochet Tricot
Hello, thank you for your orders. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Order delay much too long, order placed on the 18th, as of today the 25th still nothing. I will not order again.
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Response from Lidia Crochet Tricot
Hello, we thank you for your orders. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
The shipment went well but the wool received did not match what I had seen in the tutorial.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Adapt your packaging to the delicacy of the wool! The wools are not protected in your vulgar bag!
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Acheteur vérifié
Rating: 1 out of 5
Good evening, I can't give evaluations, I haven't received my package, thank you for keeping me informed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us at this address so we can open a claim with the carrier: [email protected] Best regards.
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Acheteur vérifié
Rating: 1 out of 5
Delivery is great at home, delivery to a relay point if you are not in a hurry, otherwise pass your way, 10 days since the order and still nothing, lamentable...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this incident with the delivery. Your order was placed on 16/10. The package was sent the same day. Today (6 working days later), the package is at the Harnes HUB. It will be delivered shortly. Normally packages are delivered directly in France, but this time we do not know why, the packages went through Madrid, hence the delay. We apologize for this delay caused by the carrier.
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Acheteur vérifié
Rating: 1 out of 5
I placed an order that I had delivered to my vacation spot which never arrived. Order paid, a little email to Lidia Crochet and no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly. Did you contact us at this address?: [email protected]?
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