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A
Rating: 1 out of 5
UPS marked my package as delivered but it is not in the mailbox.
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 37 354 published reviews
Summary of reviews
Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
1 star review
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Rating: 1 out of 5
I have not received my package
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A
Rating: 1 out of 5
I ordered on 4/11/24 with a delivery in 2 days and to this day I still haven't received my order
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A
Rating: 1 out of 5
Hello, I can't judge for now since I haven't received anything yet. Delivery is normally scheduled for Friday. I am a bit disappointed because we could have been informed at the time of the order. I only saw after the disaster in Spain because I don't have a television. That will make almost 15 days of delivery delay... we are far from the 24 hours announced on the site. But the least nice thing is that I didn't even get an email or anything to inform me. Nevertheless, I can't wait to receive my delivery, can't wait to crochet. Have a nice day. Best regards. Mrs. Barbier Delphine.
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Rating: 1 out of 5
Not good to say there is a problem with placing the order, the site has changed, we took more than half an hour to order, then the delivery time was not respected, anyway...
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A
Rating: 1 out of 5
I can't evaluate anything since I haven't received the package.
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Rating: 1 out of 5
Still no delivery by UPS. Very disappointed!
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Rating: 1 out of 5
Order placed on October 30, still not shipped due to weather events beyond control, so giving feedback on an order I have not yet received and which is still considered in preparation by the sender is complicated.
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A
Rating: 1 out of 5
Hello, I have not yet received my last order
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A
Rating: 1 out of 5
I rate one star on my last order because paying fees for a return is unacceptable on an order of over 120 euros not counting all the other orders being a good customer has no value
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. But the return policy has nothing to do with the price of the order. Prices are calculated and we cannot take return fees into account. Thank you for your understanding.
A
Rating: 1 out of 5
I did not receive an order I paid for because their carrier is dishonest and claims to have delivered it to me, saying it will be delivered later, on the same day. And Lidia crochet thinks I am a liar apparently.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 1 out of 5
I still don't have my order. A delivery paid to be delivered within 2/3 days, and here it is more than a week!! The carrier says my order has arrived, but I have NOTHING
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
You should perhaps deliver my package. I received a delivery notice in my mailbox and in fact, the package was never delivered!!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
A
Rating: 1 out of 5
I was happy to place my second order with Lidia crochet knit. I ordered butterfly balls, which are beautiful to the eye. However, I have a problem because the thread of my first ball is not regular, it becomes much thicker at the change to the shiny part. I sent a polite little email, and in response, I was told that it is not that my way of crocheting does not match the quality of the product, which is perfect. In short, I was just giving feedback on my experience, and I was told that I do not know how to use this ball of yarn. I am speechless.
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Response from Lidia Crochet Tricot
Hello, This yarn has been used for several tutorials, and the result is impeccable. It is normal for it to appear thicker or thinner due to its texture, without affecting its quality. However, in the photo presented in your review, we see that the top thread is under tension, unlike the one at the bottom. Thank you for your understanding.
A
Rating: 1 out of 5
I have not received my order!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Dissatisfied. I ordered on 08/24 and today on 08/31 I still do not have my wool and it is impossible to know from either lidiacrochet or DPD the delivery person when I will receive my wool. I don't know if I will order again. I trusted for a first order but for now I am disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
A package shipped since August 14 and to this day nothing received. If I give 1 star it is because I am angry. I deprived my granddaughter of her birthday gift.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Delivery is too long
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Orders never received, the tracking link does not work ... Never heard from the carrier
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
I am still waiting for my first order which dates from 23-06-2024 and today is 01-07-2024.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience with one star. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 1 out of 5
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Rating: 1 out of 5
I still haven't received my order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
I still have not been delivered!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Order placed at the beginning of May and still not received.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
I still haven't received the package and I have no news
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Judges people without knowing them and dares to tell you that you are a small customer (because the last 2 orders were not big enough for them). I find that stupid!
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Response from Lidia Crochet Tricot
Hello, Thank you but we need to clarify things for your review. We have never judged anyone, let alone a customer. You contacted us with a lot of bad faith since you did not receive the PDF tutorial for the last blanket, while we clearly indicated by all means (Newsletter, social media posts, etc.) that this tutorial is not offered for gift card orders and tutorials. During the last campaign, you ordered the same, a tutorial at 2.9 € to get the first tutorial for free. No problem, there, the first blanket was offered, but not this one. Obtaining a tutorial that will be sold for 9.99 €, with an order of 2.9 €, is not possible every time. Best regards.
A
Rating: 1 out of 5
Where is my package?
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 1 out of 5
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Rating: 1 out of 5
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Rating: 1 out of 5
Disastrous deadlines and services from Mondial Relay... No respect for the customer, package lost from the start then delivered to another delivery point far from my home requiring the use of public transport or a vehicle to retrieve the package within the allotted time (8 days).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
I am disappointed, no one is able to find my package at the Melia Torremolinos hotel. The shipment is in the name of Chantal Duhamel.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Haven't received my order yet, a bit long anyway
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Order still not delivered
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
A
Rating: 1 out of 5
Why one star? One star for the very inappropriate attitude of customer service. I was treated very poorly. Like never in another company. I was even shocked... I was really treated like a clueless, incompetent customer. It's very unfortunate because the products deserve 4 stars. I myself have a haberdashery business and I would never dare to do that. Maybe the company Lidia Crochet can afford to lose customers because it has enough financial liquidity. But be careful, the wind can always turn. That's why you have to take care of customers...
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Response from Lidia Crochet Tricot
Hello, We do not understand your opinion. The last exchange we had was in December 2023, well before this order. Besides, you had an issue with the loyalty points and we explained to you several times how to use them (with photos, instructions, etc.) Everything was explained with the utmost respect, without ever rushing. So if you have more details we would like to know, because reading your review..