Lidia Crochet Tricot consistently delivers fast shipping and on-time delivery, with many customers noting packages arrive quickly and in perfect condition. The yarn and threads are repeatedly described as beautiful, colors true to photos, and of good quality, with several mentions of exceptional wool and affordable prices. Customers highlight reliable service, professional handling, and helpful tutorials that enhance the crochet experience, along with strong satisfaction across multiple orders and repeat purchases. Overall, the store’s product quality, accurate representations, and prompt, well-packaged shipments stand out as key strengths.
Hello, I still haven't received my package since May 2 when I placed my order. I remind you of my address FESSEL KATY 15 rue Principale 67440 SALENTHAL SOMMERAU; Best regards.
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Response from Lidia Crochet Tricot
Hello, We thank you for your order. Please contact us at this address, so we can open an incident for your package: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
For the moment I have not received my order... I find this very long
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Please contact us at this address so we can open a claim: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
Hello, it is noted that the package was delivered but I do not have my package in my mailbox. Where is it? This delivery company does not work well at all. I always have delivery problems (too long, systematically postponed, etc.) Please keep me informed about my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can verify and open an incident if necessary: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
I still haven't received my order!! The departure from Lidia Crochet was perfect but then arriving in France is another story.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. We are sorry for this incident. Please contact us at this address for any delivery issues: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
I am missing the explanations for the model that I paid 2.50 for and which is not in the package
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Response from Lidia Crochet Tricot
Hello, Here are the details for the PDF tutorial: The PDF tutorials are sent as a download link. You have this link in the confirmation email of your order (in the upper part of the email) or on your customer account, in the "My downloads" section (if you have a customer account and you placed your order while logged into your account). Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
On the3
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident, please contact us at this address: [email protected] Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
Impatient to receive my package that I still haven't received!!!!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery issues, please contact us at this address: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Pink and gray wool in the middle of the ball, and they doubt my good faith, their refund is of no use to me, I still lack wool to finish my poncho. I will not order from them again
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Response from Lidia Crochet Tricot
Hello, We have refunded you for this ball apparently with a defect. The issue is that you ordered this shade of pink just before. Moreover, you told us that you only needed 10 grams to finish this project. It is evident that you made a connection with the end of a pink ball to obtain a new ball for free. We never doubt a customer's word, but one should not abuse our service. Besides, it is not possible to have this type of mix in a ball; in the 4 years we have been making this wool, it has never happened. However, we have refunded you for this ball. We thank you for your understanding.
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Acheteur Vérifié
Rating: 1 out of 5
I placed an order, I received an email confirming its receipt and I have NEVER been delivered.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal, your order was placed on 07/03 for delivery to Guadeloupe. A delivery to Dom-Tom can take from 15 to 30 days, or even 45 days in some cases (customs control, etc.). We thank you for your patience.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Delivers the products
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You have given a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
C
Comprador Verificado
Rating: 1 out of 5
Better process the returns. I keep the wool because it is expensive to return it by mail, you would refund me 2 € for the wool you sent, with a bad smell that makes my stomach turn. I don't know what kind of material it is made of, but it's definitely chemical garbage.
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Response from Lidia Crochet Tricot
Good morning, Most of our yarns have the Oeko tex certificate (only a few that are in process do not have it). We have checked this batch of wool you bought and it has no smell, we found nothing abnormal. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so that we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You only provided a one-star review without specifying the reason. Can you tell us more so we can improve? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
Order not delivered after 7 days Exorbitant shipping costs and no solution provided
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. There was an incident during the shipment of your package. It was returned by the carrier today. We will offer you a new delivery or a refund of the order via your email. Such incidents are quite rare, but do happen. We apologize for the inconvenience caused. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star review, but without any comments. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order and we thank you. You gave us a one-star rating, but without any review. Could you provide us with more details about this review? We would like to improve and offer you impeccable service, but this is not possible if you do not tell us why you were not satisfied with this purchase. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You gave us 1 star without any feedback. Can you provide us with more details, or explain the issue you encountered, so we can assist you? Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
I paid 3 times for a Christmas PDF and I did not receive it. Too bad.
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Response from Lidia Crochet Tricot
Hello, please contact us at this address: [email protected] The PDFs are sent via email, we will send it to you and look into the incident with you. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
This is the second time I order from you and both times the order did not arrive, one was returned to you and the other has no news after a week. I do not criticize the product but the shipping. I checked my details and everything is well filled out.
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Response from Lidia Crochet Tricot
Hello, We are sorry for these delivery issues. Please contact us so we can see what is happening with your packages: [email protected] We thank you.
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Acheteur Vérifié
Rating: 1 out of 5
Not received
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter any issues with the delivery, please do not hesitate to contact us at this address: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
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Acheteur Vérifié
Rating: 1 out of 5
The quality of the products is very very good and at reasonable prices.
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Acheteur Vérifié
Rating: 1 out of 5
I cannot give ratings since my order cannot be delivered. I've been battling with the delivery service for a week, being told by phone every evening that it will be delivered the next day to my pickup point, and of course nothing at all. I am very disappointed and especially very angry.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this delivery incident. Please contact us at this email address so we can assist you and open a claim with the carrier: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
Simply deliver the orders.
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, You placed an order that you canceled and requested a refund. We have canceled your order and processed the refund, so we do not understand this 1-star rating?
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Acheteur Vérifié
Rating: 1 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You forgot to order a ball of yarn and you requested a commercial gesture for the shipping costs. This is not possible since the shipping costs are more expensive than the ball of yarn itself. So you are giving us one star in the review. This review is not very sincere. Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
My package was never delivered it is out there I don't know where to retrieve it (yet paid)
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can look into the incident of this delivery. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
Order shipped quickly apparently, but the carrier has been "playing" with me since Monday, and to this day my package is still not delivered. Unacceptable.... I wanted a delivery in mondial relay but MY mondial relay is not referenced...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We are sorry for this delivery incident. Do not hesitate to contact us at this address, so we can help you: [email protected] Best regards.
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Acheteur Vérifié
Rating: 1 out of 5
Order placed on November 16 and still not delivered on November 25
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Acheteur Vérifié
Rating: 1 out of 5
No response to my email, my order was thrown into my garden by the delivery person (over the gate) because I was absent when he passed. My dogs destroyed the package. I would like the yarn to be resent to me for free. Thank you.
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Response from Lidia Crochet Tricot
Hello, We are sorry for this incident. Your request has been taken into account. Best regards.
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