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Rating: 4 out of 5
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Customer reviews of Lidia Crochet Tricot
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9,7
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Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Every delivery feels like Christmas. Softness and love in every package. Very well explained tutorials, in all sizes.
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Rating: 4 out of 5
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Rating: 3 out of 5
The delivery went to a relay point while I was at home
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 3 out of 5
About the maya wool
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 3 out of 5
The black t-shirt yarn ball nothing to say very good however the white one there is one out of 2 where the quality is not at all the same the thread is very thin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It's normal with the TrapiXL, it's a recycled product, we indicate it in red on the shop. The TrapiXL is an imperfect product, it may have differences in thickness, materials, etc. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Very long delivery 9 days but regarding the balls they are very good well done
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Rating: 4 out of 5
I just find it a bit unfortunate that the shipping costs are so high to receive it in three days and I have already had the joke with three different wools that at any moment there are pieces that have been added so it makes knots. I received wool that I didn't like to crochet at all, I had one that was a bit stiff for a blanket but on the other hand I had three types that I really really liked to work with but if I continue to order from you it's because there is more positive than negative. I just forgot to register my name for two orders, as a result I didn't get the points but that's my fault.
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Rating: 3 out of 5
Still delivery problems, I pay to be delivered at home and the package is dropped off at a relay point ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Out of the 8 balls already 2 are mixed!!! I had to rewind and lost quite a bit of wool, it's the first time I've had this issue! So I'm going to have to reorder for sure, I'm going to be short! Too bad
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Rating: 4 out of 5
Always satisfied with orders and perfect delivery
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 2 out of 5
I made a complaint following a second delivery problem and I was not satisfied with the response from the service that replied to me. If I pay for home delivery, it is not to go pick up a package 5 km from my home and for the delivery person to lie saying that he could not deliver to me.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your message, Lidia Crochet Knitting works with external carriers to the company. In your case, your package was shipped via UPS and encountered no particular incident, except for a supposedly unsuccessful delivery attempt, after which your package was redirected to a relay point, where you were able to pick it up. Following your contact with our customer service, our colleagues immediately tried to offer you the best possible solution. They also contacted the carrier to expedite the delivery and obtain the exact address of the relay point, information that was communicated to you without delay. We apologize for the inconveniences encountered during your delivery and wish you an excellent day.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
THE PRODUCT IS GOOD, THE ONLY THING IS THAT WHEN WE HAVE A COMPLAINT TO MAKE LIKE I DID ON MY PREVIOUS ORDER, THERE IS NO RESPONSE FROM YOU. SUGGESTION: WHY DON'T YOU MAKE A LOYALTY CARD? THANK YOU
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Rating: 4 out of 5
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Rating: 4 out of 5
Wool and accessories are great. And the tutorials are very clear. Sometimes a bit fast for beginners.
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Rating: 3 out of 5
Good site, but not enough accessories, labels, handles to crochet on crochet bags, high prices.
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Response from Lidia Crochet Tricot
Hello, Thank you for placing your order with us. Regarding your comment, we offer a wide range of products at very competitive prices related to bag making, such as handles of all kinds and materials, labels to indicate that the work is handmade, metal clasps, or even feet for bags, among many other options. In any case, we thank you for your remark and wish you an excellent day.
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Rating: 4 out of 5
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We noticed that you rated your shopping experience three stars. Could you tell us more, a complete review would be great for us to improve and deserve, why not, 5 stars. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very nice quality wool. Too bad the delivery times are so long (order placed on 8/5 and no news regarding delivery as of today 19/05)
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Rating: 3 out of 5
Hello, I ordered white wool from Cupidon in cotton, unfortunately, the two are not identical, I have to restart my work, indeed disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. If you encounter an issue with the items you ordered, please contact us at this address so we can find a solution with you: [email protected] Best regards.