Customer reviews of Lidia Crochet Tricot

Still haven't received my order

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Explanation a bit too quick for beginners

Unfortunately I cannot evaluate the wool since I still have not received it!

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The delivery (paid) with UPS was announced within two days but it arrived after a week!

The creations are magnificent. The wools are great, but for me, everything that is wool itches... maybe it would be good to provide a similar wool each time...? And sometimes be less quick when sharing creations. I know we can use the scroll wheel but it's not great for me. Otherwise, everything is perfect ??

The products are very good, I am satisfied on that side. The problem comes from the deliveries which are often problematic. My last order was supposed to be delivered on Saturday, November 16, but UPS did not deliver the package and I am now told that it is being held and will be delivered at a later date, without telling me exactly when. After contacting customer service, I am told that they are looking for my package and that I will have news in about ten days. I had already encountered delivery difficulties with DPD and UPS is even worse. I paid 85.95 and I am not sure I will see the merchandise. I have often ordered from Lidia for a year, at least once a month, but the delivery problems make me think that I may not be able to order anymore. It's really a shame.

Long delivery time and no information regarding tracking, no email or message, it's up to us to check the site.

Improve customer service

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The wool is very good... The transport is very long.. The package is prepared but stays too long on site before being handed over to the carrier..

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Delivery with UPS is really not great. It's expensive and doesn't meet deadlines. I'm still waiting for my order... regarding the products, nothing to say, they are great. For the site, if it could be more intuitive that would be good.

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Still waiting for my order

The wools I bought are beautiful, however I find that it takes a long time to arrive. If I'm not mistaken it comes from Spain and I am from Gers.??

Fast delivery despite the distance Always delighted to receive this wool a bit surprised by the bohemian wool due to its texture

Order not yet received

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I am satisfied with my orders but for the gift cards it is impossible to enter the winning code every time I am told it is not valid so I have never been able to get my gifts it is very sad because I consider myself to be a good customer

the speed

Because I haven't received my package that I paid for, my package is lost in nature, I am disappointed ??

Small remarks: it would be appreciated if the skeins were protected in a first packaging before being slipped directly into the shipping pouch/envelope. Also, lower shipping costs would be a plus and encourage more frequent orders.

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The speed and the choice of colors and

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The Caprice wool is very soft but it smells so much like vinegar that it's not pleasant at all.

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I would have liked to have a video tutorial for the small Agata bonbonniere, which several people had also requested. Otherwise, beautiful quality of wool.

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A lot of beautiful wools. However, the restocking is a bit long and when there is a problem, we are left a bit abandoned.

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