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Rating: 3 out of 5
I am angry because I still don't have my package ??
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Reviews 2 and 3 stars
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Rating: 3 out of 5
I ordered the necessary items to make the gnome, including the bag bottom 16 cm 58 holes. Except that we are far from 58 holes, there are only 38! I am a novice, so stuck with all this material
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Rating: 3 out of 5
You are asking me to evaluate an order from November 5 that I still haven't received. The delivery was scheduled for November 8 and postponed by UPS to November 14, the only day I am absent, so postponed to November 15. And still to see if the home delivery will be respected.
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Rating: 3 out of 5
Hello, Order was quickly acknowledged, products not yet tested since still not received, carrier problem that doesn't care about customers! Best regards
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Rating: 3 out of 5
Deliveries are way too slow. Mondial Relay goes around Europe before delivering. Still haven't received your package today
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Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 2 out of 5
Still haven't received my order
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Rating: 3 out of 5
I have not yet received my items,
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Rating: 3 out of 5
I have been waiting for my order since October 31. It is November 6 and I still have nothing...
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Rating: 3 out of 5
did not receive my order
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Rating: 3 out of 5
I was a bit disappointed with the wool for the baby coat because if you find it and undo it, the wool gets damaged a lot
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Rating: 2 out of 5
Reduce delivery times
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Rating: 3 out of 5
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Rating: 3 out of 5
I was disappointed, despite all the skeins I ordered, to receive several skeins where the feed was very damaged in several places. It's always very annoying to have to cut this part, make a knot to continue your work, especially the red and beige color of the I cord.
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. For any incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 3 out of 5
Disappointed because I had to enter the promo code several times to get the gift card. And on the order I just received, the gift was not there, the code did not work.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. All codes work well, the issue comes from a typo or if the code was used on an order that was not validated, so the code, as it can only be used once, is deactivated, but with an email to our customer service, we can reactivate it. Best regards.
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Rating: 3 out of 5
Terrible delivery... UPS did not deliver to me as expected, I don't know where my order went, you should ensure that your delivery people are more motivated by their work.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 2 out of 5
I received a gift card. Following an email exchange, I thought he would make a commercial gesture to send me the lot I had won. (the error came from my PC which 'skipped' the promo code I had indicated) .... Then, a problem with the delivery ...
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Rating: 3 out of 5
The merchandise meets my expectations but regarding UPS it was very complicated to receive the package for 3 days we were told it would arrive at the end of the day and finally on the 4th it arrived... for 20 euros! for delivery it's expensive paid, too bad!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Not happy with the delivery by UPS paying for home delivery, the delivery person gives 2 time slots and does not come to the house puts the package in a relay. He doesn't even call the customer. I stayed home during the given time slots. And never saw the delivery person otherwise the wool from Lidia is top and the delivery time is good
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident please contact us directly at this address so we can help you: [email protected] Best regards.
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Rating: 2 out of 5
Delivery requested at home and package delivered to a relay point without the carrier calling me or presenting themselves at home. The delivery request at the order was not respected. Great dissatisfaction!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
Hello, I was pleased to make the cushion for my old cats. But I keep making and unmaking the rounds, I can't find the stitches with these loops, I took a size 8 crochet and even with it I had trouble. Otherwise easy to undo.
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Rating: 2 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 2 out of 5
I think you should change the carrier to UPS because it's a big hassle with them. I really like what you do on your site, but unfortunately if I see that it's still UPS for delivery, I will cancel my order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] You can also choose delivery to a relay point with Mondial Relay. Best regards.
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Rating: 2 out of 5
I still haven't received the order, I had clearly indicated the delivery address which is my home. The package was delivered directly to another address without going through my home, and I am certain because I was present the day DPD supposedly wanted to come. Too bad because I really like Lidia crochet, both her yarn and her models, but going through DPD is too complicated.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 2 out of 5
Delivery times too long for high fees
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
The delivery instructions were not respected. Lidia should work with UPS; they must make home deliveries.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
In the case of a refund on a bank transfer
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Too bad for the supply, this is the second time in 5 weeks that Maya wool No. 4 is out of stock, I am missing 9 balls for a project I committed to with a third party, I am losing patience!
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
I did not receive my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any delivery incident, please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
Always satisfied with the orders. But one item from the last order was defective. (purse clasp).
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. For any incident please contact us directly at this address so we can assist you: [email protected] Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You left us a negative review, but without specifying what was wrong. In order to assist you better, could you please provide us with more information? Best regards.
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Rating: 3 out of 5
The delivery times are too long. And the shipping costs are too high. But I love the prices of the yarn.
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Response from Lidia Crochet Tricot
Hello, We recently changed carriers (replacing DPD with UPS), which should speed up delivery times. Best regards.
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Rating: 3 out of 5
Hello, the yarn is not regular, some moments very fine and others very thick.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Are you referring to the Kameleon range? Best regards.
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Rating: 2 out of 5
Explanations are way too brief. I thought the QR would provide a tutorial otherwise I wouldn't have ordered. Rows not the same number of stitches??
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. It is not indicated anywhere that with the QR code received in the package you receive a tutorial, in fact, your order is a tutorial that is received in the form of an electronic file, in PDF format and not in a package, so you did not receive a QR code either. Best regards.