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Rating: 3 out of 5
Pretty yarn but average delivery
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Customer reviews of Lidia Crochet Tricot
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 36 501 published reviews
Summary of reviews
The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
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Rating: 3 out of 5
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Rating: 2 out of 5
During my last order, I was disappointed because my knit pro needles were all twisted, really disgusting.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please feel free to contact us for any issues with your items/packages. We will find a solution together. [email protected] Best regards.
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Rating: 2 out of 5
I am surprised I still haven't received my last order.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address so we can assist you with tracking your package or any potential issues: [email protected] Best regards.
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Rating: 3 out of 5
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Rating: 3 out of 5
The wool is very beautiful. Nothing to say. Very fast delivery. However, I would have liked to have a response to a question asked by email before my order. Despite a follow-up, no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] for any shop/order questions, you will receive a very quick response. Best regards.
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Rating: 3 out of 5
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Rating: 3 out of 5
Good evening, I ordered several balls of Cupidon cotton and I had the unpleasant surprise of finding knots and cut threads. And this on several balls. I'm making a nice table runner and the knots are on a red ball and on the white one. This is not the first time, which is why I want to point it out to you. What a shame because I am subscribed to your explanations and videos of the pretty things you make.
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Rating: 3 out of 5
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Rating: 2 out of 5
Good evening, As I already explained in an email, I chose delivery to MY home and paid 7.96 for this service (2 balls of yarn!!!). That was my choice. My package was delivered to my neighbor!!??... I don't find it normal to have to chase after my package for such a price!! When you pay for a service, you should get a result. I didn't get it! I paid 7.96 for nothing!.... Conclusion => I will not order anything from you again! Regards
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Rating: 3 out of 5
I really like Lidia who is very professional. However, there is a lack of follow-up. I left several messages without a response. It should be in centimeters and not in stitches because we crochet more or less tightly and the result is not the same. I also received yarn with knots.
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Rating: 3 out of 5
I like the tutorials in general very well explained, however I am currently making a jacket with the dolce vitæ yarn and the explanations are limited, I went to check the comments to find answers to my questions and I see that Lidia sometimes does not respond to important questions...too bad
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Rating: 2 out of 5
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Rating: 2 out of 5
Oops! I haven't received my package and I hope it won't take long...
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Rating: 3 out of 5
The order has not yet arrived because the delivery is postponed day by day. I am furious with the delivery by DPD
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Rating: 2 out of 5
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Rating: 3 out of 5
Did not arrive on time.
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Rating: 3 out of 5
I haven't received my order yet. It's very long, not satisfied
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Rating: 3 out of 5
An extremely unpleasant smell emanating from the balls.
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Rating: 3 out of 5
One of my skeins arrived all tangled and therefore unusable. I had to cut it to make a semblance of a skein. Moreover, I find the shipping costs very expensive, over 7 euros for an order of 16 euros, that's way too much.
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Rating: 3 out of 5
2nd order without issues, but the wool from the first order had quite a few defects (of course, I noticed this a few minutes before the end). Very thin wool, ultra stiff, very ugly... For a project that I have to give as a gift, it's not great... But I have no choice as I have to give it before Christmas and I don't have time to redo this part.
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Rating: 2 out of 5
My package is still not available, it has only been in Bordeaux since yesterday, for me, the delay is too long for receiving the package. It's not specifically you but the delivery.
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Rating: 3 out of 5
The wool is good but it has a strong smell like mothballs. I had to leave it on the balcony for at least 24 hours outside before using it.
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Rating: 2 out of 5
I cannot evaluate you because I still have not received my order after 8 days since I placed it.
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Rating: 3 out of 5
The delivery in 48/72 hours is false, for example: I ordered on Wednesday 30/11, I was delivered on Monday 05/12, for me I should have been delivered on Saturday. 7.96 euros for delivery is expensive. However, I am very satisfied with my orders, the wool is superb. Lidia's tutorials are easy to follow, I made 6 different shawls without difficulty. Thank you.
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Rating: 3 out of 5
Top products but the website needs improvement.
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Rating: 2 out of 5
Hello the wool perfect but for my circular needles I need the plastic wire because I can't do anything too bad regards Sylvie
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You did not order the cables for your circular needle tips. This message is indicated on the page of this item: "These needles are sold by pair, without the cable, so don't forget to also add the cable to your order." So we do not understand the 2-star review.
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Rating: 3 out of 5
We did not receive the color of yarn we wanted. Disappointment!)(
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please do not hesitate to contact us if there is an error on our part: [email protected]
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Rating: 3 out of 5
Very long delivery time, I have an order in progress from November 18, not delivered to this day
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Rating: 3 out of 5
The speed of shipping However, one of the products does not meet my expectations
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Rating: 3 out of 5
The last ball ordered was completely tangled and I find that the colors displayed on the site do not correspond at all to reality. Otherwise, good quality yarn, the other orders I placed satisfied me. I was just unlucky this time.
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Rating: 2 out of 5
The delivery people are extremely rude and during the delivery of my last order, we had a very strong argument
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Rating: 3 out of 5
The transport and packaging; the wools are placed like that and the packaging is aside; it's a lack of seriousness; the threads are pulled in the skeins; I am disappointed with the packaging; and I will surely stop ordering from you because this is the second time; the first time I said nothing, it could have been a beginner but at the price of the wool, it's the least correction to have a correct shipment.
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Rating: 3 out of 5
Shipping costs are too high
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Rating: 3 out of 5
Improve communication and be able to reach customer service easily without being bounced from one email address to another and ultimately getting no response. My issues with the brittle Maya that deforms are not resolved at all. I love the quality of the offered threads.
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Rating: 3 out of 5
Delivery, I received my package after 20 days
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Rating: 3 out of 5
Satisfied with the speed of delivery as well as the prices but very disappointed with the packaging because knitting needles in an envelope get bent during shipping, it would be wiser to send in a cardboard package to avoid this inconvenience to customers
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this email address so we can address this unfortunate incident: [email protected]