The online store Lidia Crochet Tricot consistently impresses customers with its swift delivery, often noted for packages arriving quickly and in excellent condition. Many have highlighted the efficiency of shipping times, with orders reaching destinations, such as Canada from Portugal, within just a few days. Product quality is another standout aspect, as the yarn and threads are frequently described as superior, with many users expressing satisfaction with the texture and performance, such as the ease of crocheting without tangles or splits.
Explain where the tutorial is when we pay to get it!
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The tutorials are available from your customer account (in the downloads section), or via the download links you receive in the confirmation emails of your order.
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Acheteur vérifié
Rating: 3 out of 5
The Lidia crochet knitting site is very good, quality material, the downside is the DPD or Chronopost delivery, unfortunately to be avoided, so I no longer order.
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Acheteur vérifié
Rating: 2 out of 5
Color not matching my order compared to my first order, email sent to find a solution, no response. See the attached photo. I cannot finish my work. Refund or reshipment of 12 identical balls from my second order and of course for free. I am counting on you. Best regards. Sylvie Quelin
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We cannot guarantee the same dye lot on multiple orders, colors may change between different lots and that is normal. You have not received a response because your email was sent last night, we have not yet had time to respond. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Paying more for shipping to be delivered faster, 7 days later still have not received my order
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Acheteur vérifié
Rating: 3 out of 5
The way to use loyalty points in the shop is not smooth
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Acheteur vérifié
Rating: 3 out of 5
I really like your tutorials, you are the only one of all that I have watched to explain so well, however, this is the second time I order and receive wool that is completely damaged, I am a bit disappointed
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Response from Lidia Crochet Tricot
Hello, Thank you for your orders. Please contact us at this address so we can look into this incident: [email protected]
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Acheteur vérifié
Rating: 3 out of 5
2 things to improve - the communication on YT which serves as a showcase for this commercial site. I am still waiting for a response to my question on the last video, not one that dates back 5 years, but the one from last week. To make purchases, you need to create desire. You need to be a bit more commercial - the range of wool is a bit limited in choice.
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Acheteur vérifié
Rating: 2 out of 5
I have placed three orders but the deliveries are catastrophic. DPD gives an appointment but always pushes it to the next day and I see it more because it was scheduled for Monday but postponed without a date
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Acheteur vérifié
Rating: 3 out of 5
Fast delivery
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Response from Lidia Crochet Tricot
Hello, Thank you for your order and your feedback. Could you please specify what we can improve? Thank you.
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Acheteur vérifié
Rating: 3 out of 5
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Every time you order, you give 3 stars. Could you elaborate on your review so that we can understand why we do not deserve 5 stars. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received my order.
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Response from Lidia Crochet Tricot
Hello, we thank you for your order. If you encounter a delivery issue, please contact us at this address so we can see and help you: [email protected] Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Hello, I find that when we place orders of 100 euros, receiving a gift card of 3% is mocking people. That's 3 euros for 100 euros of purchase. That's my opinion, I am very disappointed.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. The winning lot in the card is purely random, we do not know which lot you will win. This time you received a 3% code, as you could have received a wool lot, or a gift card, or even the grand prize, an Apple laptop. However, we do not understand the 2-star rating regarding the won lot. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Speed in delivery and availability of products
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Acheteur vérifié
Rating: 2 out of 5
You are losing your relationship with us crocheters who have been following you for a long time and buying your wool not to respond to us at least, I find that really unfortunate, we often wait for your response to start our work, it is precisely this relationship from the beginning that I appreciated in addition to your tutorials.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We always respond very quickly regarding your orders (shop questions, etc.). Unfortunately, your review is not related to our shop but you are giving a review related to a request for crochet/knitting technical advice. Lidia does respond, but it should be noted that if half of her subscribers send a message per year (which is very few apparently), that makes 250,000 messages per year, so about 684 messages per day to respond to. Would you be able to respond to this quantity of messages?
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Acheteur vérifié
Rating: 3 out of 5
No response to my questions, so three stars.
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Acheteur vérifié
Rating: 3 out of 5
Disappointed by the I cord which is difficult to work with and I started the amber bag from crochet maniak and I will never have enough yarn to make this bag which according to the tutorial only requires 2 skeins
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
I still haven't received my two orders, it's getting longer and longer.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
Hello, I have been waiting for my package for 3 days, DPD is a very bad carrier. They are very poorly organized! I called them several times a day to get my package.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address: [email protected] We will help you and open a claim with the carrier to speed up the delivery. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
2 spools of trapixel out of three purchased weigh less than 600 g.
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Acheteur vérifié
Rating: 2 out of 5
A third of my order is missing, I sent messages about my order and received no response.
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us here: [email protected], a response will be given to you within 24 hours (except weekends and holidays). Best regards.
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Acheteur vérifié
Rating: 2 out of 5
Too long to receive the order
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. You placed this order on 12/08. The package was sent the same day to a relay point in France. It arrived at this relay point on 19/08. Considering the weekend and Monday 15/08, the package arrived 4 working days after shipping. So it is indeed within the announced deadlines. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
I have a problem with a delivery to a relay point and Lidia crochet leaves me to sort it out I think that in this case Lidia crochet could have contacted the relay point to solve my problem which is still not resolved
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We have indicated what to do to retrieve your package. The delivery is at a relay point, you need to go to this relay point, but you refuse to do so. We have responded to your emails every time and we have sent you the delivery receipts.
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Acheteur vérifié
Rating: 2 out of 5
Hello I am disappointed with the rafaelo yarn it is not the same as the "monoï bag" tutorial
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Yes, this range has changed in recent months, we announced it. You can still use it for previous projects, only the necessary quantity may change.
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Acheteur vérifié
Rating: 2 out of 5
I sent you two orders, you could have grouped them since a problem occurred.
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Acheteur vérifié
Rating: 3 out of 5
Good but not all the yarns, the BB yarn does not live up to its promises. The quality is very disappointing.
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Acheteur vérifié
Rating: 2 out of 5
I ordered 3 balls of omy in 2021 and I recommend 6 others now in a year the color changes without warning yesterday I was asked to send a photo and no response I ask did you receive the photo no response today also no response.
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Acheteur vérifié
Rating: 3 out of 5
Regarding shipping costs. They should be free for loyal and regular customers.
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Acheteur vérifié
Rating: 3 out of 5
Still haven't received my package. Very unhappy with the carrier while shipping costs are very expensive!
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Acheteur vérifié
Rating: 3 out of 5
I have not yet received my package
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. We apologize for this delivery incident. Please contact us at this email address so we can assist you: [email protected] Best regards.
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Acheteur vérifié
Rating: 3 out of 5
The bag arrived damaged opened on the side but nothing was missing from my order
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Acheteur vérifié
Rating: 3 out of 5
The shipping of the package is long (2 days), delivery time is correct, shipping costs are expensive and the yarn is cut and renewed in places.
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 3 out of 5
I am very disappointed with the Rafaelo yarn, very difficult to work with, and moreover, I find the shipping costs very excessive
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Acheteur vérifié
Rating: 3 out of 5
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Acheteur vérifié
Rating: 2 out of 5
I don't have my order yet, long shipping time
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Response from Lidia Crochet Tricot
Hello, Thank you for your order. Please contact us at this address ([email protected]), we will look into why the package has not yet been delivered. Best regards.
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Acheteur vérifié
Rating: 3 out of 5
Two stars less because no little gifts, regardless of the order amount, with my last one amounting to 222 euros (that's still a nice order!!!) nothing!!!!!! I expected a little something, but no, nothing!!!!! compared to others, it's a big minus!!!!! for the rest, everything is fine, but this downside makes me reconsider, I will certainly change suppliers!!!!
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Acheteur vérifié
Rating: 3 out of 5
Contrary to what you say, the delivery is quite long; the quality of the yellow and green baby wools is not great, but the pink is sublime.
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